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Sold a broken laptop!
Micro Center sold my brother an open-box razer laptop right before the school year started. Less than a week after he got it, it started having issues and crashing. When he finally got back to town where a micro center is, he took it to be looked at, and they said the Graphics card was broken and asked for a thousand…
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MicroCenter charged me twice for 1 order
I bought 1 CPU in-store. And the next two days, when I check my credit card. There are 2 transactions with the same price as my CPU order. What should I do to correct this problem? p/s: I still have the paper receipt and online receipt.
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Store and website inventory discrepancy on Black Friday
I think Microcenter needs a better system in place during Black Friday with inventory. I just went to NY Flushing store this morning 11/25 for the AMD 7000 series bundle with free memory 6000J362X16FX5. The website states “17 NEW IN STOCK at Flushing Store - Buy In Store” for the memory kit and yet it was sold out at the…
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price protection for 7950x purchase
Hi there! I purchased a 7950x a little less than 2 weeks ago on my microcenter card @ 699. The price has gone down to 573 (see attached). Could you please process a price protection request? Please let me know how to process this. Thanks! Thanks!
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LianLi lancool III Tg black rgb missing motherboard screws
I purchased this tower and the box didn't have any sticker on it saying that it has been previously but after opening it and fitting the motherboard in, I found that I never got the motherboard screws. It seems like I didn't get a whole package of screws from reading the manual. Is there an option where i cam come in…
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Do you extend pick up if the store is closed on one of the days that I was supposed to pick up?
I just noticed that the store is closed tomorrow, and I was supposed to go and pick up my reserved product first in the morning. Also, tomorrow is the final day of my reservation :( So will it extend to Friday, automatically, in this scenario? Thanks.
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Can I get the free RAM bundle with an open-boxed 7950x?
I see that there's an open-boxed AMD R9-7950x CPU in stock these days, and the price is really tempting. However, can I get the free memory bundle that comes with a regular 7950x if I purchase it?
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Does MicroCenter service the Steam Deck?
As far as upgrading (storage, thumbstick replacement, OS and dual boot)?
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What is the usual wait time for in-store pickup orders?
I placed an in-store pickup order a few hours ago, but still have not received an email for it. What is the usual wait time for these orders to be fulfilled?
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Need copy of recent purchase
I need a copy of my receipt from 9/6/22 purchase of Acer Chromebook 14 at the Rockville store in the amount of $211.99. Please let me know what further information you need to obtain a copy. Thank you
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CANT CHECKOUT BECAUSE ERROR, HELP??
I cannot place any reservations due to my cart giving me "ERROR...Try again later" whenever I try to go into it. This occurs both on the phone and on PC. It has been days, more than a week actually that this problem has been going on. I have signed in and out of the account but it does not fix it. I cannot for the life of…
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Do open box items qualify for promotional items?
Asking in general, but specially right now looking at a Radeon 6900 XT video card, found an open box one in my area, wondering if it qualifies for the AMD 2 free games promotion. Thanks!
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order pending
My order has been pending for 5 days but i got the 1-3 days shipping. what’s going on?
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Gpu warranty, and how to get mine fixed/replaced
I have an msi gaming z trio that has had problems since I bought it in January from microcenter. I was wondering with the warranty can I just get a new one or a replacement? The warranty is still valid and through microcenter but the return window has long since expired. Edit: it died, I do not know why but my pc is no…
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Failed SSD: Do I return this to the Tustin store or contact Samsung?
I bought a Samsung SSD 970 EVO Plus 1TB at the Tustin Store on 7/12/21 and it just took a dump. It's failing the device Self-Test and since it was my primary drive I cant boot into windows. My invoice says it has a 5 year warranty. How do I get this replaced? Do I return it to the store in Tustin, CA where I bought it OR…
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Lost my receipt
I had bought a kraken z73 rgb cooler a few months ago and I would like to exchange it because it became defective. I have lost my receipt but bought the protection plan. Is there any way I can get my receipt?
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Receiving multiple people's in-store purchase receipts (Saint Louis Park, MN)
Hi folks, I just wanted to request help with an unusual problem I'm encountering. After making an in-store purchase a week ago, I've been receiving multiple email receipts for products that aren't mine, kind of like the issue in this thread: "Microcenter kept sending me emails about receipts for purchases that weren't done…
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Can I use a prepaid card to make purchases in store?
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I online ordered a new item and picked it up but it was previously used. How to fix?
I don't want to waist another day of driving because someone decided to take a return item and put it back on the self as new instead of used. How can I get a hold of the store manager to make this right? Thanks, David
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Double reserved item
Hello, I recently on the 12th reserved a 12700k + Z690 mobo combo (the one that is free with the CPU purchase). I wasn't able to pick it up this weekend and now there's snow flying! I live over an hour away and probably can't make it by Tuesday, so I reserved another after I noticed they came back in stock. Will this…
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Klarna through Apple Pay
I know the help section discusses Micro Center not allowing Klarna due to the store needing a physical card, but what about through Apple Pay? Klarna now allows virtual cards to be tied to Apple Pay so I wasn’t sure if that was allowed or if it was a strict “no Klarna no matter how you try” kind of rule.
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Black Friday sale items sold out in the first week?
How can I track or be notified if my local microcenter gets more of the ender 3 s1 3d printers? With no rain checks and such short supply ahead of the retail holiday it doesn't seem like much of a deal especially if there are no rainchecks either.
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Can I use a prepaid card to make purchases on this website?
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Repairs
I have a dead GPU in my 2nd PC. It's got a 2080 Ti and the GPU defaults to the lowest possible resolution, can't be scaled up, and isn't recognized as a working GPU. Tried to install drivers and it throws an error. I tried using another GPU and it works fine, issue only happens with the 2080 Ti. Would Micro Center either…
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exchanges
hey! i just received my lian li o11 dynamic mini case, I ordered a new one, and it seems to maybe be an open box? its missing the hardware and extension bracket for atx motherboards.Its also definitely has some damage. Id like to exchange it for a new one, but when i look at my orders, it says outside of return window? i…
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Dubious Promo
What's the point of mailing out a promo for a FREE 128GB Flash drive when there's none in stock and employees have no idea when they may get more? Sharonville Ohio.
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Hello, does anyone there actually talk to people? I want to ask a question, not make an appointment.
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why is everything "IN STORE ONLY"?
I drove 8 hours to the nearest Microcenter to return a 3090 (that broke after only 3 months) and instead of a refund i get store credit. now im stuck with $1800 of useless store credit because nothing is available for purchase on the website...
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New build coupon expired before I could use it
About 7 weeks ago I heard about the new build coupon, and posted some details, in anticipation of a visit to the store in my region where I could spend it. But I got my timing a bit wrong and by the time my build was approved (26671/dan-a4) and the coupon was emailed to me it was a couple of days after my visit. My closest…
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Hello, I recently submitted a build and will be heading to Micro Center tomorrow but I do not see...
I do not see a coupon in my email or in my phone messages, any help would be much appreciated and thank you
