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What are my payment options?
Credit Cards Accepted At Micro Center stores, you can shop using your Micro Center Insider® Credit Card.* Unfortunately, the Insider Credit Card is not available to be used for online purchases. On microcenter.com and at our Micro Center stores, you can shop using MasterCard, VISA, American Express, Discover® Network Card,…
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Resolving Address Verification Issues Online
For security and accuracy, we require that the billing
address entered matches with the one on file with your bank. We apologize if
you experience any issues when placing an order online. In the event you get an
error message, here are just a few things you can try when placing your order: 1) Spell out any numbers on…
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Micro Center Service/Repair Information
Hello, most customers are always curious about information and pricing for the services that we offer in the store. Now, we do have some generic pricing for specific services, we also want to point out that these can vary from computer to computer. Also, the pricing may change with time so the pricing will not be posted…
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What is your return policy?
Please check out our Knowledge Base article for the latest return policy information here! https://community.microcenter.com/kb/articles/28-what-is-the-return-policy
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How do I find the status of my repair, upgrade, or service order?
If you have your Repair Order Number or Service Order Number, you can check the status at: https://www.microcenter.com/site/service/repair-order.aspx Your Repair/Service Order Number should be located in your repair reservation email or on the top of your repair order check-in form. Your service technician will also reach…
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1 per household
My wifes laptop died and so did mine. I found two at Microcenter that were perfect. Two different manufactures (Lenovo and MSI) and obviously two different modles. Both were labled as 1 per household. Now I understand when there is limited quantity, special pricing and so on that you have to limit one per household. I was…
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Store Location Request: Central Illinois Tech Hub (Champaign-Urbana / Bloomington / Peoria)
I am writing to formally request that the corporate development and real estate teams evaluate the Central Illinois region—specifically looking at the Champaign-Urbana, Bloomington-Normal, or Peoria markets—for a future Micro Center location. Downstate Illinois represents a massive, completely unserved pocket of…
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Micro Center - New Location Request - Jacksonville, FL
Could we please get a location added in Jacksonville, FL? I know there's one opening in Miami sometime this year but that is simply too far of a drive. The Jacksonville, FL location would essentially put a spot in between the Atlanta area locations and the Miami locations (for people who live near the middle of the two…
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Question about financing on a Gaming Desktop
I want to purchase a PowerSpec G913 at my local MicroCenter in St. Louis Park, MN. I don't have the MicroCenter credit card but I see with it there are two options. I can either use it for the entire purchase with 5% cashback or I can use it for special financing. If I read the terms correctly it says there is an option of…
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I’m here to rant
MICROCENTER… Oh microcenter. The only thing you’re good for is keeping stuff on the shelves. That’s it. The employees you hire and the training you provide is LAUGHABLE to all the other corporations. The knowledge you claim your employees to have is very underwhelming at best. You’re like a narcissistic girlfriend in where…
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Can you guys open up a store in Seattle?
I would love to be able to shop at a Microcenter. Please come to Seattle. We have money to spend at your store. Thank you!
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Can I Swap ram kits in CPU, mobo, ram combo
The 9850x3d, b850 and vengeance 32gb ram combo looks like an incredible dead but I can't buy it because the Ram is sold out how can I swap it with a crucial ram kit that has the same specs
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Huntsville, Alabama Store
How is it that Microcenter doesn't have a store in Rocket City? There are enough scientists, engineers, professionals and enthusiasts to make a Huntsville, Alabama store a major success. Quit making us drive to Atlanta!
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Store Location Request
Would like to request or submit a location for a store. Jonesboro, Arkansas. The closest we had was a BestBuy that was destroyed in a tornado and they didn’t rebuild. (Nobody in the center did) They averaged $45million. There are no competitors.
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How do I cancel extended warranty?
Hi! I just purchased my A1 Bambu Printer and decided that the extended warranty isn't worth it for me, I just bought around Sunday so it's well within the 30 day return window. Just wondering what link I need to go to or form I need to fill to start the process.
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Store location request - Arkansas
I’d love to see a Micro Center open in central Arkansas. There aren’t many places in the state where people can buy PC parts and electronics in person, so many customers have to order online or travel out of state. Central Arkansas would be a great location because it’s a good middle ground between the Marietta and Dallas…
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A Microcenter store in New Hampshire?
Are you guys by any chance planning on building a store in NH? Nashua, NH is right on the border with Mass and gets insane amount of traffic both from NH, Vermont, and Mass shoppers who come to take advantage of no sales tax - you could make some serious bank. Lots, lots of stores here, but need yours to make it perfect.…
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Oklahoma Store?
Are there any plans to open a store in Oklahoma? Maybe somewhere in the Oklahoma City Metroplex? Currently i drive over 3 hours to Dallas to go to Micro Center and I take requests from everyone in my office to get hardware. I feel like it would be a great market for a Micro Center.
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Too Helpful, Safora Baskets?
I would like to see a option at the front door to grab an identifier that hey if I need help I will ask. I understand the staff is under pressure from the management for customer engagement and contact matrix. The customer group that might not be good with that much contact would feel more comfortable shopping in store. I…
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Bring Microcenter to Knoxville TN
We definitely need one here this would crish the game and as tech channel I'd be first there and on launch day
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Florida Second Store Request
Hi, I know you guys had a FL store opened recently in Miami. Problem is, I live very far from this store! It's a 4-hour drive to Miami and it's awfully inconvenient for us here in Central FL. I was hoping there would be a second store in Orlando so we can have better access to options.
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Tax Exempt Account
How do I setup our account to be tax exempt? We are a non-profit organization.
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Store location request
There isn’t any location near where I live so I’d be interested in seeing a location at Waldorf, Md. there is a big property across from our Best Buy that’d make a perfect micro center. The only remotely computer related store we have is Best Buy and they barely carry pc parts anymore. 3000 Festival Way Waldorf, MD is in…
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Warranty on prebuild desktop brand other than Power spec?
How are other prebuild brands like Alienware, Dell, HP etc… guaranteed? Does Microcenter service those in store or do they need to be shipped back to the manufacturer for warranty service? Thanks!
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Store Policy on Employees Trash Talking Your Product Manufacturers.
I was in your Fairfax store today for what I assumed would be my… IDK… 87th? issue-free trip to MC. I had a motherboard combo pickup waiting for me and the clerk gave me the hard sell on protection plans. CPU and motherboard… no thank you. Highly recommend it, no, thank you. Okay, how about just the motherboard? no.. It's…
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Micro Center Insider Credit Card Financing option? How to Select in checkout?
I'm interested in buying a product using a Micro Center Insider Credit Card with a 12 month financing option. I have not yet applied for the card because when I'm in MY CART, there is no financing option available — the only option is for the 5% price discount if I go and get the card. Yet the 12 month financing option…
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Any word on coming to Boise?
We could really use a Microcenter here. ♡
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"Not on display. Located in Apple" Does that mean the laptop I am looking for is available or no?
Can I pick it up from the apple counter?
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Opportunity for new location in Illinois
Peoria IL has an open storefront where their Best Buy used to be that would be a great opportunity. It is between St. Louis and Chicago so it wouldn’t be particularly difficult for distribution networks and the central location would be attractive to a lot of shoppers that don’t want to travel 3 hours or more for a Micro…
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Free USB Stick?
I signed up for the emails a while ago saying there's a free USB stick for those who sign up. Now that the store is open I haven't heard anything about it. No email or text came through. Any ideas?
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Has Microcenter looked into opening a Tampa Store?
I mean it's long overdue opening a store in Florida but in Miami at the moment is a long haul from Tampa. It's disappointing that the only option on the West Coast of Florida is a Bestbuy and their options are slim and limited. The only options outside of Bestbuy is Amazon or Mom and Pops shops.
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Remote warranty support for failing Inland SSD
Has anyone had any luck getting a warranty replacement without taking the item into the store? I contacted Microcenter via live chat and was told that I could not get warranty support without bringing the item into the store. (I offered to ship the item in for evaluation, but was told that was not an option.) I live 90…
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Micro center bundle RAM swap
Hello, I recently bought the Ryzen 7 7800x3d bundle for $599 this past weekend. It came with the 32GB G.Skill Flare X5 RAM. I see now on the site that they switched it with the Corsair Vengeance RGB 32GB RAM. Would I be able to swap it out, given I have the receipt for proof?
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New location for Microcenter!!! Mississippi/Louisiana
Would like to see about getting a new micro center into Louisiana and Mississippi in Jackson, MS and Baton Rouge, LA/Westwego, La. There is so many people in these states growing up with tech and stores needing a supplier for the best tech. I would like to know why they haven't been considered for a new store?
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Apple Business Manager
I've purchased a few macbooks in-person and web pickup from MicroCenter for use in a business (and want to continue doing so). Do you participate in Apple Business Manager enrollment as a reseller? We'd need to exchange Organization IDs and Reseller IDs so that our purchases appear in Apple Business Manager, where we can…
