Store Policy on Employees Trash Talking Your Product Manufacturers.

TNP

I was in your Fairfax store today for what I assumed would be my… IDK… 87th? issue-free trip to MC.

I had a motherboard combo pickup waiting for me and the clerk gave me the hard sell on protection plans.

1. CPU and motherboard… no thank you.
2. Highly recommend it, no, thank you.
3. Okay, how about just the motherboard? no..
4. It's only twenty-fi… no

Then… "Are you sure, Gigabyte is especially horrible about the RMA process when something goes wrong."

That struck me as an odd and off-putting thing to say about the products you sell. Is it MC policy to push your protection plans by trash talking the manufactures of the products that you sell?

I'm not going to lie, if he asked me one more time about it, I was going to leave. I finally said "The answer is no."

I also reached out to Gigabyte U.S.A. to see if they had any opinions on the matter.