Can I return a product that is defective?

ryau

Absolutely! If you have a product that hasn’t met your satisfaction for any reason within the return period, we will provide you a full refund.

Moetrublabe

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TSAustinM

Hello @KGS, thank you for joining the community! The Thermaltake Level 20 MT ARGB ATX Mid-Tower Computer Case, has a 3yr parts and labor warranty with Thermaltake. Here is a link for the product, https://www.microcenter.com/product/601926/thermaltake-level-20-mt-argb-atx-mid-tower-computer-case---black which if you select warranty and support, you will the information that we provide. If there was no Micro Center protection or replacement plan bought at the time of purchase, then it would be through Thermaltake since it is past the 30 day return policy and we would have to refer to the manufacturer.