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Do you upgrade computers?
Looking to get your computer upgraded at Micro Center? Yes, we do offer this service! Our store service teams can provide upgrade services for your laptop or desktop system whether it is a Windows or Mac OS based computer. Upgrade services will vary by device and what you're looking to get done. Please check out the…
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Do you offer trade-in or buy-back services?
The only trade-in or buy-back services we offer at this time is for video cards (GPUs) previously purchased from Micro Center after an in-store consultation of the card's condition and performance. Full details on this trade-in service for video cards (GPUs) can be found at…
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Micro Center Service/Repair Information
When you bring your equipment to our Knowledge Bar or Service Counter, we usually start with a diagnostic which helps us better understand the issue, then we work with you to determine the next best course of action and provide a repair quote. (For more information on diagnostics, please click here.) In many cases we try…
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What items do you repair at Micro Center?
We do offer diagnostic services for laptop and desktop computers at all of our Micro Center store locations! The services start at $49.99 and once the service technicians have completed the diagnostics, we will let you know the issues that were found with the computer. For more information on our Diagnostic Services, click…
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Do I need an appointment for a service or repair?
We offer walk-in services to each store location so an appointment is not required. Our Technicians are available any time during our regular store hours of Monday-Saturday from 10am to 9pm and Sundays from 11am to 6pm. However, if you’d still like to let us know when you plan to arrive, you can schedule a service…
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Do you service Apple items at Micro Center?
MacBooks and Mac Desktops For over 30 years, Micro Center has served as an Apple Authorized Service provider. Our Apple Certified technicians have decades of experience repairing iMacs and MacBooks of any size and type. We use the very same tools used by Apple in our repairs to ensure the same high-quality level of service…
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What is the status of my repair, upgrade, or service order?
If you have your Repair Order Number or Service Order Number, you can check the status at: https://www.microcenter.com/site/service/repair-order.aspx Your Repair/Service Order Number should be located in your repair reservation email or on the top of your repair order check-in form. Your service technician will also reach…
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How long will it take to get my computer or laptop serviced?
The time taken for computer repair services will vary depending on several factors, including but not limited to: The nature of the repair Part availability How busy the service queue is at your local Micro Center When bringing a system in for repair, you will receive an estimate for how long an initial diagnosis will…
