Do you upgrade computers?
Looking to get your computer upgraded at Micro Center? Our store service teams can provide upgrade services for your laptop or desktop system whether it is a Windows or Mac based computer. Services will vary by device and what you're looking to get done. Please check out the specific area in this article for your device…
Do you offer trade-in or buyback services?
We do not offer trade-in or buyback services.
Micro Center Service/Repair Information
When you bring your equipment to our Knowledge Bar or Service Counter, we usually start with a diagnostic which helps us better understand the issue, then we work with you to determine the next best course of action and provide a repair quote. In many cases we try to take care of any quick repairs right there at the…
How to renew/activate ESET
So your ESET has or is about to expire. We recommend renewing ESET since this will help to keep you protected online against threats like viruses and ransomware, as well as other protections depending on the version of ESET you have. Please use the written instructions below! How to renew ESET for Windows 10 First, let's…
Do you offer Diagnostics?
We do offer diagnostic services for computers in our store. The service starts at $39.99 and once the service technicians have completed the diagnostics, we will let you know the issues that were found with the computer. For more information on our Diagnostic Service, click on the link below:…
Do I need an appointment for a service or repair?
We do offer appointments, but they are not required to have a service or repair done at Micro Center. All Micro Center service departments offer walk-in services. Due to the limited amount of customers allowed in for repair consultation, you may have to check into a waitlist at your local Micro Center when you arrive. If…
Do you service iPads and iPhones?
iPhones Currently, most of our stores can service iPhones in-store. The locations that service iPhones are: Westmont, IL St. Louis Park, MN Mayfield Heights, OH Madison Heights, MI St. David's, PA Duluth, GA Paterson, NJ Fairfax, VA Tustin, CA Cambridge, MA Parkville (Towson), MD Dallas, TX Columbus, OH Flushing (Queens),…
What is the status of my repair, upgrade, or service order?
If you have your Repair Order Number or Service Order Number, you can check the status at: https://service.microcenter.com Your Repair/Service Order Number should be located on the top of your repair check-in form. Your service technician will also reach out to you occasionally with updates on the repair, or if they need…
How long will it take to get my computer or laptop serviced?
The time taken for computer repair services will vary depending on several factors, including but not limited to: The nature of the repair Part availability How busy the service queue is at your local Micro Center When bringing a system in for repair, you will receive an estimate for how long an initial diagnosis will…