We do offer diagnostic services for laptop and desktop computers at all of our Micro Center store locations! The services start at $39.99 and once the service technicians have completed the diagnostics, we will let you know the issues that were found with the computer. For more information on our Diagnostic Services, click on the link here: https://www.microcenter.com/product/241714/micro-center-service-computer-repair-diagnosticsComputer laptop/desktop warranty & repair servicesWe offer diagnostics on computer brands that we are an Authorized Service Provider for if your unit is still within the manufacturer's warranty period.AcerAppleASUSDellFujitsu (laptops only)HPLenovoLG (laptops only)MAINGEARMSI PowerSpecRazer (laptops only)For these services at Micro Center, we would need your full computer and power cable/charger to be brought into one of our store locations for services. We offer walk-in services to each store location so an appointment is not required. However, if you’d still like to let us know when you plan to arrive, you can schedule a service appointment here: https://service.microcenter.com/ServiceRepairSignUp/Reservation/CreateOur stores are not able to do in-house repairs on Toshiba, Samsung, Microsoft Surfaces, CyberPower and Cybertron PC’s. If these are still covered under their manufacturer warranties we can ship these out to the manufacturer or an authorized service provider for you. What if I have a Micro Center Protection Plan on my computer? Not to worry! The diagnostic fee you’d normally pay for is covered in your computer’s protection plan. Just bring your covered merchandise into Micro Center for an assessment of the situation. No appointment necessary! Apple Product RepairsWe would recommend to check out our article here: https://community.microcenter.com/kb/articles/13-do-you-service-apple-items-at-micro-center for detailed information on Apple products and repair services we can offer at our stores for items such as iPhones, iMacs, and MacBooks.TVsThe only TV repairs we offer would be with a valid Micro Center TV protection plan, which more information about those plans can be found at: https://community.microcenter.com/kb/articles/187-protection-plans-led-lcd-hdtvsIf you are looking to make a claim on a TV with warranty purchased from Micro Center, feel free to reach out to us via our chat system found at the bottom right corner of https://www.microcenter.com/site/content/tech-support.aspx during regular business hours.If your TV was not purchased from Micro Center or does not have a Micro Center protection plan, we would recommend checking with the TV manufacturer for possible servicing options.Items Not Currently Serviced at Micro Center3D PrintersAudio equipmentCamerasCD/DVD playersCell phones that are not iPhone 7 or newerConsoles and game controllers (Xbox, PlayStation, Nintendo Switch, Steam Deck, sim racing products, etc.)Computer accessories/peripherals such as desktop keyboards, speakers, connection cables and miceDIY items (Raspberry Pi, circuit boards, items that would require soldering etc.)DronesHard drives and external hard drives repair (excluding data recovery services)HeadphonesIndividual computer components such as video cards, processors, etc.Monitors PrintersProjectorsTabletsTV accessories such as soundbars, remotes and DVR/Smart TV devicesVR headsets, controllers and accessoriesWhat if I have a Micro Center Protection Plan on an item I see on this list?Protection plan claims for Micro Center plans are handled directly at your local store location. No appointment needed! Just bring your covered merchandise into Micro Center for an assessment of the situation so we can best assist you further in regards to getting the item serviced or replaced for you under your valid plan.