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PowerSpec General Questions
Greetings, We'd like to hear your questions regarding our PowerSpec PC's. Please ask anything you would like. Pre-sales and post-sales. Questions about the testing and qualification process internally. Really, anything you would like and we'll answer as soon as possible. Our intent is to compile the data gathered into an…
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Find the All-New Blog on Micro Center News
The recently launched Micro Center News is the new home of the Community Blog and our new editorial content. All of the same great articles, reviews, and news, just in a new home. And we’ll be bringing even more news to you, with more regular uploads and new articles, including upcoming tech highlights and unique maker…
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Firmware Issues with WD NVMe drives and 24H2
Greetings, Be advised there is a known issue with some WD and Sandisk NVMe drives that can cause instability and OS corruption with the 24H2 update. See this article for more information: https://support-en.sandisk.com/app/answers/detailweb/a_id/51469 Impacted Drives and required firmware versions: WD_BLACK SN770 NVMe SSD…
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How do I make a post?
If you're curious about where to start here in the community, you've come to the right place. We'll go over the basics of how to create a post, how to ask questions, and how to get involved in the community! We'll go over the basics of how to make a post, how to ask questions, and how to get involved in the community!…
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PowerSpec G536 Gaming PC randomly restarting while gaming
Hello ive had my powerspec for 1 day and it has already restarted several times out of no where while gaming. It simply freezes and restarts out of no where. Is there anything to resolve this or do i need to return this product?
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How much can I upgrade my Older HP 690 Desktop with Ryzen 7 - 1.7 GHz 8-core, 32 GB Ram & RX 550 GPU
I'm considering a new PC for 3d Modeling and 3d Printing hobby and wonder how much I could get from my existing HP Pavilion 690 Desktop with upgrades at a small price until holiday sales start in December. My research so far for a newer PC for these tasks obviously goes beyond the current Desktop and I would like to invest…
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Is my bios causing my issues
In dire need of bios update for the G455 PowerSpec, SKU 798637, Pro Z890 P Wifi, Intel Ultra 7 265KF, DDR5. This computer has fought me since day one in everything from administrative rights to system32 boot failures and dll issues with the only 3 programs dedicated to the computer. My previous PowerSpec never gave me such…
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Ordering a high-end gaming/streaming PC
My Build: https://www.microcenter.com/site/content/custom-pc-builder.aspx?load=330a49c5-acfc-459e-8e27-95894f328e16 Hi, like the title says, I'm planning on ordering a high-end PC to play games in 4K and livestream from. I have not built a computer in quite a long time so I don't know what the best options are nowadays. I…
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Micro Center's policy regarding Intel’s crashing 13th and 14th Gen CPU's installed in PowerSpec PC's
What is Micro Center's official policy regarding replacement of any Intel’s crashing 13th and 14th Gen CPU in their PowerSpec PC's?
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Strong Case for a Nashville TN Micro Center market Expansion.
This is as strong a case as any for a new Micro Center to be built and Nashville is not done growing and is very close proximity to another hidden tech gem in Huntsville, AL. Nashville’s current population is reported by the Census at 721,074, while its metro reached approximately 2.15 million in 2024 and grew 30.2%…
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Product Transfers
Does MC do transfers of products from one store to another? Your Arizona store has the MSI Maestro 900R case and my local (if you want to call 3 hour drive local) store in Santa Clara Ca does not have one. I have literally upgraded every piece of hardware in my PC to absolute top tier (all within the return period as this…
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First time building a PC, would appreciate any insight :p
https://www.microcenter.com/site/content/custom-pc-builder.aspx?load=3ea92481-e3f5-47c2-bae7-e7cbdc10e4cc Gonna be making a trip out to a Micro Center next month, never been to one before. Do people usually consult someone there regarding component compatibility issues? Also, some component questions if anyone knows off…
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PowerSpec BIOS Requests and Questions - AMD
Greetings, This a thread for our customers to request BIOS updates, or at least ask questions about BIOS updates and if new features may improve them system performance and reliability. Please post here with all questions and requests. We'll add the BIOS updates to this thread as they become available.
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Request store location in Northwest Arkansas
The Northwest Arkansas area is a fast growing community with huge potential for a successful Micro Center store location. We have the Walmart headquarters which has brought many big businesses to our area. The University of Arkansas is also a major consideration for customers since many college students would benefit from…
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how can change the lights for my fans on my g732 power spec pc?
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powerspec g459 updates
Hello all. First gaming rig and first post. When searching for drivers and updates I find a plethora of results. Should I be updating everything I can find from ASrock, Intel, NVIDIA, etc. Navigating these updates can be a bit confusing for a novice like myself, any help would be appreciated.
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Location Investment
I was wondering if Micro Center would be interested in Investing into a store location somewhere in the Wilkes-Barre/Scraton Luzerne County of Pennsylvania Area?
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How can I clear my shopping cart?
Hi, new to Micro Center, recently I built a PC build and added it to my cart to check out but was not ready to check out yet. Then later I removed it all from my cart then made some changes to my build and added it to my cart, but now if I check out it wants me to pay for both builds. So I went back and removed everything…
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G478 – Is PowerSpec HMB BIOS with 0x12F officially supported?
I have a PowerSpec G478 with the MSI MPG Z790 EDGE WIFI motherboard and an i9-14900K replacement CPU. My system is currently running PowerSpec BIOS E7D91IZ1.HM9, which contains Intel microcode 0x12B. CPU Cooler Tuning is set to Intel Default Settings. I noticed that PowerSpec later released E7D91IZ1HMB for the MPG Z790…
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Issue with G765 - Gigabyte B850 Gaming WiFi6 - Ping instability
Hi I just setup this desktop and installed games on it. I played one game and noticed my ping was very unstable and causing me to lag in game. I ran some speed tests on the internet in a browser and the speeds seem fine - getting 400+mbps which is about what my other computer was getting. I verified the ping was unstable…
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PowerSpec G457 restarts while Gaming
I recently bought a G457 at the beginning of December, and whenever I am running a game, the computer abruptly restarts. The issue is very sporadic, and some days it works fine. I have tried to troubleshoot using different tools, and all CPU, GPU, and RAM tests come back without issues. What are my next steps to fix the…
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PowerSpec G757 — DDR5-6000 EXPO Stability Gigabyte B850 Gaming WiFi6 / 9800X3D)
Hi everyone, I'm looking for insight from Micro Center techs or other PowerSpec G757 owners regarding memory stability at advertised EXPO speeds (DDR5-6000). System Configuration (Stock G757 Build): CPU: AMD Ryzen 7 9800X3D Motherboard: Gigabyte B850 Gaming WiFi6 (latest AGESA/BIOS) RAM: 32GB (2x16GB) TeamGroup DDR5-6000…
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Accelerate Your Returns with Micro Center's Online Return Check-In!
Written by Sean Mekinda We know returns can be a hassle. That's why we want to make them as easy as possible for our Micro Center account members! Now, not only do you get an extra 14 days on all returns, you can take care of all the paperwork before you arrive at the store with Micro Center's Online Return Check-In! Micro…
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G723 Bios Update
Computer has gotten weird with sleep mode and mouse not reconnecting or screen not waking up after sleep mode. I am thinking a BIOS update will help. Can you advise if there is an update for G723. Here is what I currently have Bios Mode: UEFI Bios Version/Date: American Megatrends International, LLC FBb GA2, 2/3/2025
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BIOS Update Query
Hello, I have a PowerSpec B766 with ASRock Z890-C and an installed Radeon RX 9060 XT; I'm currently running BIOS 3.20.MC01 dated 2/11/2026. I'm experiencing intermittent Windows memory-corruption bugchecks including MEMORY_MANAGEMENT (0x1A), SYSTEM_SERVICE_EXCEPTION (0x3B), and PAGE_FAULT_IN_NONPAGED_AREA (0x50). MemTest86…
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Huntsville, AL - Suggested Store Location
Hi! I would like to suggest Huntsville AL for a new store location. We have a pretty tech-savvy town here with little options in terms of electronics stores. We are heavily growing with like the country's third highest technical workforce. Companies are swarming in. Micro Center would be a fantastic fit in Huntsville.
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Inability to log into Wells Fargo end of all this credit card business
Yes, I know, Wells Fargo handles the credit card you folks offer to people. Are you aware of the total muck-up going on over there? Haven't been able to log into my account at all there. This doesn't bode well on your own image.
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G531 Crashing: Kernel-Power Event 41
I bought this as an open-box a few weeks ago and haven't had much time to use it until recently. Crashes happening when running games via Steam, usually pretty quickly into gameplay when the load has been sustained for a few minutes. I saw a prior thread about clearing TPM; I did that but it did not help. I have it plugged…
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Store Location Request: McAllen / Rio Grande Valley, TX (SpaceX + $4B Data Center Hub)
"Hi Micro Center Real Estate Team, I want to officially request that your corporate expansion team look closely at the Rio Grande Valley (RGV) in South Texas, specifically the McAllen-Edinburg-Mission metro area. The RGV is no longer just a growing consumer market; it is rapidly transforming into a heavy high-tech…
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Store Location Request
Would like to request or submit a location for a store. Jonesboro, Arkansas. The closest we had was a BestBuy that was destroyed in a tornado and they didn’t rebuild. (Nobody in the center did) They averaged $45million. There are no competitors.
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PowerSpec G455 SPI chip corruption/failed Windows Security layer installs - Micro Center unhelpful
Hi, I'm working on getting my PowerSpec G455 (motherboard & operating system) replaced following confirmation that my SPI chip is corrupted. The PC is presently with Micro Center in St. Davids, PA. As Tier 3 techs know but Tier 1's haven't a clue, upon OOBE the SPI chip initiates provisioning. In my case, the SPI chip…
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How do I obtain Mail-In Service under my PowerSpec warranty?
Hey there, I purchased a PowerSpec 91644 in Feburary 2026 from the Madison Heights, MI store. It's still under the 1-year warranty. The GPU is failing with repeated hard lockups, Event Viewer showing nvlddmkm FECS UCODE fatal errors and TDRs, plus sensor logs showing the GPU going unresponsive at 39°C under a 55W load with…
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MIKE, How can i lower temp while lowering fan noise . I have AIO set to full blast in bios.
I also have 1000w instead of the 850w. undervolt maybe???? If so, how?
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Jacksonville Florida Location
When is Microcenter going to build a location in Jacksonville Florida? We have no tech stores within a 320 mile radius. You'd have people from Orlando to Savannah to Tallahassee driving to this location. It's one of the fastest growing cities in the Country. The St. John's Town Center would be the perfect location. It's…
