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PowerSpec General Questions
Greetings, We'd like to hear your questions regarding our PowerSpec PC's. Please ask anything you would like. Pre-sales and post-sales. Questions about the testing and qualification process internally. Really, anything you would like and we'll answer as soon as possible. Our intent is to compile the data gathered into an…
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Find the All-New Blog on Micro Center News
The recently launched Micro Center News is the new home of the Community Blog and our new editorial content. All of the same great articles, reviews, and news, just in a new home. And we’ll be bringing even more news to you, with more regular uploads and new articles, including upcoming tech highlights and unique maker…
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Firmware Issues with WD NVMe drives and 24H2
Greetings, Be advised there is a known issue with some WD and Sandisk NVMe drives that can cause instability and OS corruption with the 24H2 update. See this article for more information: https://support-en.sandisk.com/app/answers/detailweb/a_id/51469 Impacted Drives and required firmware versions: WD_BLACK SN770 NVMe SSD…
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How do I make a post?
If you're curious about where to start here in the community, you've come to the right place. We'll go over the basics of how to create a post, how to ask questions, and how to get involved in the community! We'll go over the basics of how to make a post, how to ask questions, and how to get involved in the community!…
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PowerSpec G757 — DDR5-6000 EXPO Stability Gigabyte B850 Gaming WiFi6 / 9800X3D)
Hi everyone, I'm looking for insight from Micro Center techs or other PowerSpec G757 owners regarding memory stability at advertised EXPO speeds (DDR5-6000). System Configuration (Stock G757 Build): CPU: AMD Ryzen 7 9800X3D Motherboard: Gigabyte B850 Gaming WiFi6 (latest AGESA/BIOS) RAM: 32GB (2x16GB) TeamGroup DDR5-6000…
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PowerSpec G536 Gaming PC randomly restarting while gaming
Hello ive had my powerspec for 1 day and it has already restarted several times out of no where while gaming. It simply freezes and restarts out of no where. Is there anything to resolve this or do i need to return this product?
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Accelerate Your Returns with Micro Center's Online Return Check-In!
Written by Sean Mekinda We know returns can be a hassle. That's why we want to make them as easy as possible for our Micro Center account members! Now, not only do you get an extra 14 days on all returns, you can take care of all the paperwork before you arrive at the store with Micro Center's Online Return Check-In! Micro…
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G723 Bios Update
Computer has gotten weird with sleep mode and mouse not reconnecting or screen not waking up after sleep mode. I am thinking a BIOS update will help. Can you advise if there is an update for G723. Here is what I currently have Bios Mode: UEFI Bios Version/Date: American Megatrends International, LLC FBb GA2, 2/3/2025
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BIOS Update Query
Hello, I have a PowerSpec B766 with ASRock Z890-C and an installed Radeon RX 9060 XT; I'm currently running BIOS 3.20.MC01 dated 2/11/2026. I'm experiencing intermittent Windows memory-corruption bugchecks including MEMORY_MANAGEMENT (0x1A), SYSTEM_SERVICE_EXCEPTION (0x3B), and PAGE_FAULT_IN_NONPAGED_AREA (0x50). MemTest86…
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PowerSpec BIOS Requests and Questions - AMD
Greetings, This a thread for our customers to request BIOS updates, or at least ask questions about BIOS updates and if new features may improve them system performance and reliability. Please post here with all questions and requests. We'll add the BIOS updates to this thread as they become available.
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Huntsville, AL - Suggested Store Location
Hi! I would like to suggest Huntsville AL for a new store location. We have a pretty tech-savvy town here with little options in terms of electronics stores. We are heavily growing with like the country's third highest technical workforce. Companies are swarming in. Micro Center would be a fantastic fit in Huntsville.
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Inability to log into Wells Fargo end of all this credit card business
Yes, I know, Wells Fargo handles the credit card you folks offer to people. Are you aware of the total muck-up going on over there? Haven't been able to log into my account at all there. This doesn't bode well on your own image.
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Issue with G765 - Gigabyte B850 Gaming WiFi6 - Ping instability
Hi I just setup this desktop and installed games on it. I played one game and noticed my ping was very unstable and causing me to lag in game. I ran some speed tests on the internet in a browser and the speeds seem fine - getting 400+mbps which is about what my other computer was getting. I verified the ping was unstable…
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G531 Crashing: Kernel-Power Event 41
I bought this as an open-box a few weeks ago and haven't had much time to use it until recently. Crashes happening when running games via Steam, usually pretty quickly into gameplay when the load has been sustained for a few minutes. I saw a prior thread about clearing TPM; I did that but it did not help. I have it plugged…
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Store Location Request: McAllen / Rio Grande Valley, TX (SpaceX + $4B Data Center Hub)
"Hi Micro Center Real Estate Team, I want to officially request that your corporate expansion team look closely at the Rio Grande Valley (RGV) in South Texas, specifically the McAllen-Edinburg-Mission metro area. The RGV is no longer just a growing consumer market; it is rapidly transforming into a heavy high-tech…
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Store Location Request
Would like to request or submit a location for a store. Jonesboro, Arkansas. The closest we had was a BestBuy that was destroyed in a tornado and they didn’t rebuild. (Nobody in the center did) They averaged $45million. There are no competitors.
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PowerSpec G455 SPI chip corruption/failed Windows Security layer installs - Micro Center unhelpful
Hi, I'm working on getting my PowerSpec G455 (motherboard & operating system) replaced following confirmation that my SPI chip is corrupted. The PC is presently with Micro Center in St. Davids, PA. As Tier 3 techs know but Tier 1's haven't a clue, upon OOBE the SPI chip initiates provisioning. In my case, the SPI chip…
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How do I obtain Mail-In Service under my PowerSpec warranty?
Hey there, I purchased a PowerSpec 91644 in Feburary 2026 from the Madison Heights, MI store. It's still under the 1-year warranty. The GPU is failing with repeated hard lockups, Event Viewer showing nvlddmkm FECS UCODE fatal errors and TDRs, plus sensor logs showing the GPU going unresponsive at 39°C under a 55W load with…
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MIKE, How can i lower temp while lowering fan noise . I have AIO set to full blast in bios.
I also have 1000w instead of the 850w. undervolt maybe???? If so, how?
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Jacksonville Florida Location
When is Microcenter going to build a location in Jacksonville Florida? We have no tech stores within a 320 mile radius. You'd have people from Orlando to Savannah to Tallahassee driving to this location. It's one of the fastest growing cities in the Country. The St. John's Town Center would be the perfect location. It's…
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What else should I upgrade?
I'm guessing I'm due for a few upgrades having just replaced the graphics card listed here. Anyone have suggestions to keep me top-notch? My budget is humble. • CPU: AMD R7 7800X3D • GPU: AMD RX 9070XT • MOBO: Gigabyte B650 Aorus Elite AX V2 • RAM: Corsair Vengeance RGB 32GB DDR5 • SSD: Crucial M.2 2280 P3 Plus 2TB PCIe…
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Monthly NYC PC Giveaway (Community Initiative)
Hello everyone, My name is Eric, a NYC based PC technician and builder. I recently started a monthly community initiative called the NYC PC Giveaway. Each month, I personally build and give away one custom desktop PC to a New York City resident (or a parent/guardian entering on behalf of a minor). The goal is to help local…
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G481 Bios and Drivers
I purchased the G481 from Microcenter recently and the PC can with a Gigabyte Aorus Elite X Ice motherboard. Can I download updated drivers and the bios for my PC's motherboard directly from Gigabyte's website form the Aorus Elite X Ice motherboard page? Thank you…
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gigabyte b850 bios
just bought this prebuilt and getting frequent freezes and crashes. is there a bios update i can install
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Would it be possible to re-structure the organization of the 3D Filaments on the site?
Rather than listing each individual brand/type/color and flooding the page with 24/48/96 results of the same filament in a different color, could we have the filament listed just by brand/type and leave the color selection on the product page? It already shows all other colors when you do select one anyway, but having all…
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Missing CONTROL Resonant code — Alienware 15 DA15265
Bought new laptop few days ago and was wondering where to access the bundled code deal since this laptop has the 5060. Reference Number: 171-PO-10454425
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Adding other drive(s) to PowerSpec B947?
I recently got a B947 and haven't been inside yet. One obvious difference from the last time I had a 'tower' style case is that the front is all fans…no place for a DVD drive (yeah, I have vacuum tubes too, just no 78 records). I also want to install one or two internal SATA drives. It came with cables, and I see…
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Should they consider to build a store in Bakersfield, CA?
Bakersfield is an expanding city in a great central location where people would love a Micro Center to go to without having to travel to LA. Please consider this!
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How long for refunds to hit my bank
I made a purchase on Sunday. It was the wrong item so I returned it on Monday. Today is Thursday and it still hasn't been refunded in my bank account. How long do refunds typically take to finalize?
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Credit card doesn't work?
Today I tried to make a purchase at the Parkville, MD store. I had a SSD I ordered online to pickup, and some PSN cards I was getting for a gift. At the register I used my Micro Center Insider card, swiped it, and it behaved as if I never did. I tried this multiple times with no luck. The store created a temp card, tried…
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Installing the latest RetroPie image with the Atari Games Card
A new Atari game image for our Atari Games SD card and Atari Raspberry Pi Kit went live this week,
so those of you who have already built a system with our card can now install
the new image. This particular image adds about 30 new games, including several from the
Atari 5200 library. As future updates become available…
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Atari Image
I have the pi with the Atari Case, and I bought the big tank with the track ball. Somewhere I lost the micro sd and I have around 30 cards but is there a way to get the most recent disk image? Thanks.
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New Atari Image
I think someone answered this but my email has changed so if they sent it there, I won’t get it, do you need the new?
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Atari RetroPie Image
Greetings, Somehow my Atari image became corrupt and I can no longer access it or the original image to restore it. Is there any chance for someone to resend me the download link so I can reimage my SD card? Thanks in advance! Brian
