Recent Discussions

Greetings, We'd like to hear your questions regarding our PowerSpec PC's. Please ask anything you would like. Pre-sales and post-sales. Questions about the testing and qualification process internally. Really, anything you would like and we'll answer as soon as possible. Our intent is to compile the data gathered into an…

The recently launched Micro Center News is the new home of the Community Blog and our new editorial content. All of the same great articles, reviews, and news, just in a new home. And we’ll be bringing even more news to you, with more regular uploads and new articles, including upcoming tech highlights and unique maker…

Greetings, Be advised there is a known issue with some WD and Sandisk NVMe drives that can cause instability and OS corruption with the 24H2 update. See this article for more information: https://support-en.sandisk.com/app/answers/detailweb/a_id/51469 Impacted Drives and required firmware versions: WD_BLACK SN770 NVMe SSD…

If you're curious about where to start here in the community, you've come to the right place. We'll go over the basics of how to create a post, how to ask questions, and how to get involved in the community! We'll go over the basics of how to make a post, how to ask questions, and how to get involved in the community!…

To this day on November 4th, 2026, we are still eagerly hoping to see a Micro Center store finally land in the bright lights of Las Vegas Nevada. Ever since Fry's Electronics closed its doors, our community has been missing a major destination for PC Enthusiasts, custom PC builds, hobbyist, makers, and technology…

Greetings, This a thread for our customers to request BIOS updates, or at least ask questions about BIOS updates and if new features may improve them system performance and reliability. Please post here with all questions and requests. We'll add the BIOS updates to this thread as they become available.

Hello everyone, This is my first time posting here. I recently bought an open-box PowerSpec G760 at the end of August. Unfortunately, I was unable to return in time due to time constraints and how far away Micro Center was for me. I have been having crashes ever since I brought the pc home. The crashes occur mostly during…

I am currently on Bios version 3.06.MC02 and want to update to the newest stable version to take advantage of any performance boosts. In Bios, the motherboard shows as ASRock Z890-C but I thought it was Z890-CW (White) so not sure if there is a difference. I read that I shouldn't get the Bios update from ASRock but from…

Hello, I own a PowerSpec G167 gaming desktop purchased from Micro Center. I'm experiencing a Call of Duty security warning that says BIOS Firmware Update Required and Failed Attestation Status. Here are my computer specifications: Model: PowerSpec G167 Motherboard: ASRock B550M-C Processor: AMD Ryzen 5 5600G Current BIOS:…

Hello ive had my powerspec for 1 day and it has already restarted several times out of no where while gaming. It simply freezes and restarts out of no where. Is there anything to resolve this or do i need to return this product?

I’m posting this in hopes that PowerSpec support or other G762 owners may have seen something similar. I’ve spent several months troubleshooting this system and now have a fairly strong, repeatable set of evidence pointing to instability in the memory subsystem when the PC is run at its factory DDR5-6000 configuration.…

Hey @PowerSpec_MikeW , hoping you can help me out with a BIOS for my PowerSpec. System: PowerSpec G444 prebuilt Board: MSI PRO Z690-A WIFI DDR4 (MS-7D25). Windows reports it as MS-7D25. CPU: Intel Core i9-13900K (24 cores / 32 threads) GPU: NVIDIA GeForce RTX 4070 Current BIOS: your custom one, E7D25IMS version A.L0, built…

I'm looking at either a G913, G758 or G457. Since I read so many people having problem with the AIO Cooler Master on their PowerSpec, my question is: do all PowerSpecs still come with this cooler? Thanks!

Hello recently my powerspec g707 has started making this strange revving like noise on start up. It happens for several seconds and after a bit stops. Then its fine for the rest of the time it's on. The stranger thing is that I can't seem to replicate it consistently. Usually only happens when turning on my PC for the…

Hi, I recently purchased a PowerSpec G536 and am having recurring Wi-Fi interruptions while gaming. Games pause or rubber-band, and incoming Discord voice freezes briefly before recovering. The mouse and desktop remain responsive. System details: Motherboard: Gigabyte B850 GAMING WIFI6 Wi-Fi adapter: Realtek RTL8851BE…

i cant update my bios for call of duty tell me i need to update to play and i get the oemid mismatch error i need help i also have the g757

Hi, I have a PowerSpec G715 with an ASRock B550M-C motherboard. My current BIOS is P1.60C. Call of Duty is saying that my BIOS firmware needs to be updated because the Attestation Compatibility Check failed. Could someone from PowerSpec/Micro Center confirm the latest compatible BIOS for my Powerspec G715 is and where I…

Hi, I have a PowerSpec G507 with an ASRock B450M/ac motherboard, Ryzen 5 3600, BIOS P1.52B, and AMD TPM firmware 3.37.0.5. Call of Duty requires an updated TPM firmware version for multiplayer. I've downloaded ASRock BIOS 10.60. Can I safely install this version directly, or do I need a PowerSpec-specific BIOS or an…

Hello, I have a PowerSpec B766 with ASRock Z890-C and an installed Radeon RX 9060 XT; I'm currently running BIOS 3.20.MC01 dated 2/11/2026. I'm experiencing intermittent Windows memory-corruption bugchecks including MEMORY_MANAGEMENT (0x1A), SYSTEM_SERVICE_EXCEPTION (0x3B), and PAGE_FAULT_IN_NONPAGED_AREA (0x50). MemTest86…

Trying to play COD MW4 and need to update Bios Anyone have the info

Hello! I have a PowerSpec G715 purchased from Micro Center with an ASRock B550M-C motherboard and Ryzen 7 5800X3D. My current BIOS version is P1.60C (May 3, 2023). I'm trying to update the BIOS because Call of Duty's Secure Attestation Wizard reports "BIOS Firmware Update Required," although TPM 2.0 and Secure Boot both…

I have a PowerSpec G480 with an NVIDIA GeForce RTX 5080 and an MSI MPG321CX OLED. Issue: When connected through HDMI, the MSI shows the PowerSpec startup logo, then goes black and eventually displays “No signal.” Previously, it would flicker and intermittently black out. However the DisplayPort works fine. no issues.…

I like Inland filament, it's inexpensive and great for playing around, prototyping, and even printing finalized projects in many cases. However, figuring out the exact settings to dial in for a new spool of Inland filament is an absolute pain. I've asked store employees, and I've been told SUNLU is the manufacturer. Except…

I have never updated my BIOS settings, so I am having my buddy walk me through it. I have a PowerSpec G511. ASRock B550M-C with a TPM Firmware Version of 3.58.0.5 specification version 2.0 I just got a flash drive to do this with and my C: drive is fully decrypted with my bitlocker protection off. Please help me find the…

I’m unable to play Call of Duty: Modern Warfare 4 because its Secure Attestation Wizard reports that my firmware is incompatible. My system details are: PC: PowerSpec G707 Motherboard: ASRock X570 Pro4 BIOS: P3.43A AMD TPM firmware: 3.44.0.5 TPM 2.0 and Secure Boot are enabled Activision’s support page identifies AMD TPM…

Hi, I have a G700 with a PRIME B350-PLUS ASUS motherboard, and cannot run COD MW4. Getting the oft seen "update your bios" message. I've flashed BIOS to latest version and made the other bios updates. AMD’s built-in processor fTPM microcode on this chipset is locked in the 3.x.x.x version range. The only fix I can find,…

What is Micro Center's official policy regarding replacement of any Intel’s crashing 13th and 14th Gen CPU in their PowerSpec PC's?

I recently bought a new gpu, fan cooling and case. I was charged twice for the case. I am wondering where I submit a claim to get the second charge refunded?

Hi Mike, I have a PowerSpec G711 with an ASRock X570 Pro4 motherboard and Ryzen 7 5700X. My current BIOS is P4.30A (June 10, 2022), and my AMD fTPM manufacturer version is 3.77.0.5. Call of Duty MW4 (2026) refuses to allow multiplayer access, reporting that a BIOS firmware update is required, despite TPM 2.0 and Secure…

Hi, I purchased my G757 in November 2025. I have been playing Path of Exile 2 recently, and I have noticed my 9800X3D gets very hot while playing PoE2. Today it hit a max of 92.8C. Is this normal? It seems quite high. Is there any way to lower the temperature? The case fans are also working very hard, and the PC is very…

hello keep getting intel error for 0x12f bios update any engineer that can send the correct file for this

Hi everyone! I purchased a PowerSpec G486 from Micro Center and would like to update the BIOS. My motherboard is an ASUS Z790-AYW WIFI W II, and the current BIOS version is 1825. ASUS has version 1836 available on its support page. Can I use this ASUS BIOS file to update, or does the G486 require a PowerSpec-specific BIOS?…

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