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What are my payment options?
Credit Cards Accepted At Micro Center stores, you can shop using your Micro Center Insider® Credit Card.* Unfortunately, the Insider Credit Card is not available to be used for online purchases. On microcenter.com and at our Micro Center stores, you can shop using MasterCard, VISA, American Express, Discover® Network Card,…
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Resolving Address Verification Issues Online
For security and accuracy, we require that the billing
address entered matches with the one on file with your bank. We apologize if
you experience any issues when placing an order online. In the event you get an
error message, here are just a few things you can try when placing your order: 1) Spell out any numbers on…
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Micro Center Service/Repair Information
Hello, most customers are always curious about information and pricing for the services that we offer in the store. Now, we do have some generic pricing for specific services, we also want to point out that these can vary from computer to computer. Also, the pricing may change with time so the pricing will not be posted…
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COVID-19 & Micro Center Frequently Asked Questions [FAQ]
Here we have an improved list of our Frequently Asked Questions. We've sorted them by the following categories and hopefully can address the questions you have. Just click on the category below and you'll see some common questions and answers related to that topic. As always, if you have a question not found here, please…
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What is your return policy?
Please check out our Knowledge Base article for the latest return policy information here! https://community.microcenter.com/kb/articles/28-what-is-the-return-policy
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How do I find the status of my repair, upgrade, or service order?
If you have your Repair Order Number or Service Order Number, you can check the status at: https://www.microcenter.com/site/service/repair-order.aspx Your Repair/Service Order Number should be located in your repair reservation email or on the top of your repair order check-in form. Your service technician will also reach…
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Are you going to stock ASUS ROG Crosshair x870E Apex on April 4th?
I’m planning to just visit your store nearby my home. Just wanna make sure MicroCenter will carry it. Otherwise I have to buy it on Newegg.
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Has anyone else had this many issues regarding a repair/diagnostic?
I brought my PC in like.. three weeks ago or so for a diagnostic. The first time around wasn't so bad honestly, in about 3 days they told me the GPU was bad, so I picked it up, bought a new GPU, and plugged it in. The new GPU didn't fix the problem though and I got the same error on my motherboard, so either the new GPU…
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I Need To Vent...Please MC Help Us
Over the weekend for the third time I have gone to wait prior to store opening to get a RTX 5090 and for the third time in a row getting there 5 hours before opening I am 5th or 6th in line and miss out. The first 4 people all three times were the SAME EXACT people and each time they have walked away with a GPU. This time…
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Santa Clara store no longer opening early 2025?
Hey, I know the new Santa Clara store was originally announced to open in late 2024, then pushed to early 2025, now the wording on the website is just an obscure date of 2025, so I was just wondering if the store opening is now being pushed back further, to say mid, or even late 2025 now. I would love any updates if…
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BRING MICROCENTER TO IOWA
Bring the location to the des moine area or Ankeny there is plenty of space and also plenty for a market. In my opinion I get why you put it in bigger city’s but Ankeny is getting to the point we’re it’s starting to be the heart of Iowa. There needs to be a microcenter and I hope this actually gets sent to your team.…
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I lost a receipt on a item and I was still wondering if I could return it.
I bought the "Logitech Flight Instrument Panel" around 8 days ago, but I lost the receipt for the item and did not have any phone or account attached to the purchase. I wonder if there would be any way to get the refund back on my card or in store credit.
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Requesting a Digital Receipt
Hi, I made a purchase at Tustin store yesterday and I could not find my receipt. Is it possible to get a digital copy of the order? I need it for registering the product and fill in warranty information.
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Where can I go to request/notify someone of the interest for a new store location?
I currently live in Wichita, Ks where there has been a fair amount of interest in tech hardware that is expected to increase dramatically in the coming years. There are numerous tech companies already, and more companies with plans to construct offices in the area. Google, Apple, SAS, Cisco, GE, Red Hat are just some of…
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A clearance item i bought was damaged, but damage was not listed.
I’ve been collecting parts for my computer build for the last two years, and back in November I bought my motherboard. My MSI B-450 A Pro Max was on sale for $71 marked down from $89. It was on clearance due to someone returning it I presume. On the yellow label on the box, it said that the motherboard was complete and…
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How to get monster hunter wilds promo?
so recently i got a 7800xt for my pc and I've checked on the microcenter website and it says that with select rx 70 series cards and the card i bought is one of those select cards and i haven't gotten any promo or nothing so i was wondering if anyone knew where this would be or if i could get some live chat support.…
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3D printer filaments with carbon, glass, or ceramic fiber
IIRC Microcenter has 3D printers on display and operating for demonstration purposes at the St. Louis Park location. What filaments are used in them for demonstration? I understand microcenter sells some filaments that contain carbon fiber. Have any filaments with either carbon, glass, or ceramic fiber been used in any…
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What do I do now? Faulty open box tested GPU.
Ran out to my closest microcenter last Friday. (an hour away) Cause I saw a couple of 5080 in stock. (Of course I get there and staff tells me the system is faulty and they've been sold out since this morning. Too bad there's never any number I can call ahead before wasting 2 hours of gas.) Regardless I take a look around…
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Experience with Micro Center Service Repair
What has been your experience with Mico Center fixing issues they did not resolve/create after a service? Do they usually offer compensation? Do they fully fix the issue?
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Can someone provide Micro Center's main office email?
First, I want to acknowledge the fantastic staff at the Tustin location. They have always been kind and helpful. However, my recent experience with a service request was disappointing, particularly regarding communication and the resolution process. I brought my PC to Micro Center Tustin to install two 2TB SSDs purchased…
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Question on Returning unopened items not functional for my use case in exchange for store credit
I purchased two 3d Printers back in December 2024: an A1 Mini and A1 Mini Combo for a project to begin in March. They are unopened in their original boxes. I found out that they can't print the materials I need and therefore they're useless for the purpose I bought them. The return window past. Could I still take them to…
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How do I go about cancelling an online shipping order?
Hi, I just submitted an online shipping order (#19210950), but would like to cancel it as I realized I ordered the incorrect item. How would I go about cancelling the order? Thanks!
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Microcenter in Phoenix
We have vacant Fry's buildings in the Phoenix area that could probably be had for a song . The reason they went out of business is because they started selling stuff not even related to electronics and stocked a bunch of water and other stuff and never restocked the electronics . I tried helping out by buying whatever I…
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When will Madison Heights Micro Center location restock?
Hello there, Just so I don't drive 120+ miles to miss out, I was wondering. When will (most likely) Micro Center of Madison Heights receive new RTX 5070 Ti graphics cards? I know they're sold out right now, but I'd love to visit the store the morning of a delivery to get one. I've heard they used to show up on Fridays…
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Donations
Because so many programs have gone online, many students are struggling to find computers. Does Micro Center donate old computers or is there a partner company that donates old computers? Thank you
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Cannot register passmail email address
I've had enough of giving my email address out to people, so I filter everything through Simple Login. This makes a @passmail.net address. Micro Center will not allow me to use this email address. Is this an error? If not, how can I delete my Micro Center account as an alternative way of removing my email address from the…
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How to transfer Mirco Center extended warranty to another person who purchased something I sold?
Like the title says, how to I go about doing this??? What information do I need from the buyer to transfer it over to him. Thanks in advance.
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Oklahoma Needs You!
Please forward this to Mr. Mershad, Peggy Wolfe or John Noble, Please for the love of GOD and everything that is Holy..... build a store in Oklahoma City or Tulsa. Best Buy absolutely sucks! When you decide to do this, i will miss the short drive to Overland Park but Oklahoma has to get a Microcenter! I will volunteer to…
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Nashville for a store
Nashville is one of the fastest growing markets in the country. Many tech companies are using this area as a primary or backup operations site to avoid coastal target cities. Several broadcast networks have relocated to here. Facebook has a datacenter in Gallatin. There are other datacenters being built around here. When…
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Chat button totally broken in all browsers
I recently bought an Intel Arc B580 that was DOA, but I can't get the tech chat to open on ANY browser on ANY device. I have tried everything I can think of, but the "Chat Online" button at does not work at all. Any ideas of how I can actually get some support without driving to a Microcenter?
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How can I start a chat for tech support?
I recently bought an Intel Arc B580 that was DOA, but I can't get the tech chat to open on ANY browser on ANY device. I have tried everything I can think of, but the "Chat Online" button at does not work at all.
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Location in Las Vegas?
We could really use a MicroCenter in Las Vegas! Especially with Fry's going belly up (not that they have been competitive for years now) there is a real vacuum in the valley. Indeed, it's rather surprising to me there is a dearth of options for local computer parts; in the 90's Vegas used to be full of mom/pop computer…
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Free USB Stick?
I signed up for the emails a while ago saying there's a free USB stick for those who sign up. Now that the store is open I haven't heard anything about it. No email or text came through. Any ideas?
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Customer Complaint Line
I dropped my PC off to be diagnoses about a month ago and the technician at the desk which I dropped off my PC at the time stated it would take about 3-4 days to be done with the diagnoses. 3-4 Days later still not reply through email, phone, nor text message so I took matters into my own hands to find a contact number. No…
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ESET License Activation
On Feb 8, 2022, I bought four 3-year ESET licenses, two for my laptop and two for my desktop. The Micro Center technicians were able to stack two 3-year licenses on my laptop, giving me 6 years of ESET coverage. However, they were not able to stack the two licenses on my desktop. I was advised by "Paul N." from Micro…
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New store location request
Where can I go to request/notify someone of the interest for a new store location? I currently live in Raleigh, NC where there has been a fair amount of interest in tech hardware that is expected to increase dramatically in the coming years. There are numerous tech companies already, and more companies with plans to…
