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What are my payment options?
Credit Cards Accepted At Micro Center stores, you can shop using your Micro Center Insider® Credit Card.* Unfortunately, the Insider Credit Card is not available to be used for online purchases. On microcenter.com and at our Micro Center stores, you can shop using MasterCard, VISA, American Express, Discover® Network Card,…
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Resolving Address Verification Issues Online
For security and accuracy, we require that the billing
address entered matches with the one on file with your bank. We apologize if
you experience any issues when placing an order online. In the event you get an
error message, here are just a few things you can try when placing your order: 1) Spell out any numbers on…
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Micro Center Service/Repair Information
Hello, most customers are always curious about information and pricing for the services that we offer in the store. Now, we do have some generic pricing for specific services, we also want to point out that these can vary from computer to computer. Also, the pricing may change with time so the pricing will not be posted…
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COVID-19 & Micro Center Frequently Asked Questions [FAQ]
Here we have an improved list of our Frequently Asked Questions. We've sorted them by the following categories and hopefully can address the questions you have. Just click on the category below and you'll see some common questions and answers related to that topic. As always, if you have a question not found here, please…
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What is your return policy?
Please check out our Knowledge Base article for the latest return policy information here! https://community.microcenter.com/kb/articles/28-what-is-the-return-policy
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How do I find the status of my repair, upgrade, or service order?
If you have your Repair Order Number or Service Order Number, you can check the status at: https://www.microcenter.com/site/service/repair-order.aspx Your Repair/Service Order Number should be located in your repair reservation email or on the top of your repair order check-in form. Your service technician will also reach…
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New store location request
Where can I go to request/notify someone of the interest for a new store location? I currently live in Raleigh, NC where there has been a fair amount of interest in tech hardware that is expected to increase dramatically in the coming years. There are numerous tech companies already, and more companies with plans to…
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Santa Clara store no longer opening early 2025?
Hey, I know the new Santa Clara store was originally announced to open in late 2024, then pushed to early 2025, now the wording on the website is just an obscure date of 2025, so I was just wondering if the store opening is now being pushed back further, to say mid, or even late 2025 now. I would love any updates if…
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Santa Clara website page lacking any actual information.
I have to admit, it's frustrating when there's no clear information about a highly anticipated store opening. Especially when Micro Center helps, admins, staff and etc point to the page. What's the point of having a website if it doesn’t provide any meaningful or useful updates? For instance, why was the opening date…
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affirm
i didnt have an option to check affirm when i made my reservation. is that something ill be able to do in the store. just want to make sure because its a 2 hr trip for me to get to the store
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Why have I been blocked from Microcenter's website
I have been blocked from Microcenter's website, even when I click on ads emailed to me. I have also been blocked from my phone's browser. I have spent a lot of money at microcenter over the years and now have no access for some reason.
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Micro Center location request for the Seattle/Bellevue/Redmond area.
Seattle is very tech heavy. I am surprised there is not a Micro Center in the Seattle area. This is Where Microsoft's headquarters is. Bellevue Wa is across the lake from Seattle and is a high income area and next to Microsoft in Redmond. The police ride BMW Motorcycles. 20th NE in Bellevue is lined with exotic car…
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Would Micro Center consider building a store in northwest Oregon?
I've heard good things about Micro Center, and I wish there was a location near me (in northwest Oregon). Fry's Electronics had a location in Wilsonville, OR, and since Fry's closed, I've thought Micro Center might be a perfect candidate to come in and use their old building (at 29400 Town Center Loop West, Wilsonville OR…
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When will the Santa Clara store open ?
When will the Santa Clara store open ?
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Misrepresentation of Warranty Coverage
I’ve been a loyal customer of Micro Center for over 15 years. Until now, I’ve always trusted your company to deliver fair value and honest service. That trust was broken when I attempted to use a warranty I was told covered accidental damage, only to be informed it didn’t. At the time of purchase, your employee clearly…
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Micro Center - New Location Request - Albany, NY
Are there any plans for a Micro Center in the Albany/Schenectady/Troy market? The closest store is Yonkers with a nearly 2.5 hour drive. There is a thriving tech scene in the area with RPI and the NYCREATES NanoTech campus.
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When will Microcenter be getting the new SOL-R joysticks from Thrustmaster?
I'm eager to get a pair of these, but I'm not going to commit until I'm able to put hands on a pair, so I'm hoping to find out when these new wonders will be gracing the shelves at my local Microcenter. I live in the Dallas area, so I'm hoping we might see these soon. Would anyone happen to have an idea as to when?
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gpu trade in policy
am i able to trade in a gpu that was purchased at microcenter but was gifted to me?
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Micro Center - New Location Request - Jacksonville, FL
Could we please get a location added in Jacksonville, FL? I know there's one opening in Miami sometime this year but that is simply too far of a drive. The Jacksonville, FL location would essentially put a spot in between the Atlanta area locations and the Miami locations (for people who live near the middle of the two…
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APC warranty and return
Bought APC backup pro less than 6 months ago. Heard an alarm and saw what I thought was F09 code. Now all I see is the green power button and no charging or power output. APC states I have to talk to who I bought it from but see no option on the website.
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Has Microcenter looked into opening a Tampa Store?
I mean it's long overdue opening a store in Florida but in Miami at the moment is a long haul from Tampa. It's disappointing that the only option on the West Coast of Florida is a Bestbuy and their options are slim and limited. The only options outside of Bestbuy is Amazon or Mom and Pops shops.
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New store
Hi, do you think there’s a possibility for a new store in Ashburn?
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Customer support has vanished
The customer experience has deteriorated to the point I'm close to done shopping here. I want to support local businesses, but Microcenter does not care about customers anymore. No customer service number to call. Salesmen are ignorant about tech and unfriendly. Chat takes hours to get to someone and even then you have to…
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Substitute ITX motherboard in CPU/mobo/RAM bundle?
Hello MC forums, I am building a PC from Micro Centre (Chicago) and would like to take advantage of the bundles they offer with CPU, mobo, and RAM. However, I was planning on building an ITX build, but the only bundle motherboards are in ATX format. Is it possible for me to swap out the motherboard for one of the exact…
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Shipping return/exchange?
Today I bought a fan in store. When I got home I realized it was completely the wrong one. The location is kind of far away so I wanted to ask if there are shipping return/exchange options. The fans that I do need don't appear to be in stock at the store closest to me, but they are at the next closest. Thanks!
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3D printer filaments with carbon, glass, or ceramic fiber
IIRC Microcenter has 3D printers on display and operating for demonstration purposes at the St. Louis Park location. What filaments are used in them for demonstration? I understand microcenter sells some filaments that contain carbon fiber. Have any filaments with either carbon, glass, or ceramic fiber been used in any…
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Micro Center Arizona
As someone who has always been a loyal customer to Micro Center during my stay in Denver, and Florida (Duluth Store). The Phoenix Tech Community is on their knees when we ask for a new store to be brought to the valley. There is immense potential here in the valley, you have people driving 6 hours to Tustin to purchase…
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Microcenter in Phoenix
We have vacant Fry's buildings in the Phoenix area that could probably be had for a song . The reason they went out of business is because they started selling stuff not even related to electronics and stocked a bunch of water and other stuff and never restocked the electronics . I tried helping out by buying whatever I…
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Nashville for a store
Nashville is one of the fastest growing markets in the country. Many tech companies are using this area as a primary or backup operations site to avoid coastal target cities. Several broadcast networks have relocated to here. Facebook has a datacenter in Gallatin. There are other datacenters being built around here. When…
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Are you going to stock ASUS ROG Crosshair x870E Apex on April 4th?
I’m planning to just visit your store nearby my home. Just wanna make sure MicroCenter will carry it. Otherwise I have to buy it on Newegg.
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Has anyone else had this many issues regarding a repair/diagnostic?
I brought my PC in like.. three weeks ago or so for a diagnostic. The first time around wasn't so bad honestly, in about 3 days they told me the GPU was bad, so I picked it up, bought a new GPU, and plugged it in. The new GPU didn't fix the problem though and I got the same error on my motherboard, so either the new GPU…
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I Need To Vent...Please MC Help Us
Over the weekend for the third time I have gone to wait prior to store opening to get a RTX 5090 and for the third time in a row getting there 5 hours before opening I am 5th or 6th in line and miss out. The first 4 people all three times were the SAME EXACT people and each time they have walked away with a GPU. This time…
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BRING MICROCENTER TO IOWA
Bring the location to the des moine area or Ankeny there is plenty of space and also plenty for a market. In my opinion I get why you put it in bigger city’s but Ankeny is getting to the point we’re it’s starting to be the heart of Iowa. There needs to be a microcenter and I hope this actually gets sent to your team.…
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I lost a receipt on a item and I was still wondering if I could return it.
I bought the "Logitech Flight Instrument Panel" around 8 days ago, but I lost the receipt for the item and did not have any phone or account attached to the purchase. I wonder if there would be any way to get the refund back on my card or in store credit.
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Requesting a Digital Receipt
Hi, I made a purchase at Tustin store yesterday and I could not find my receipt. Is it possible to get a digital copy of the order? I need it for registering the product and fill in warranty information.
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Where can I go to request/notify someone of the interest for a new store location?
I currently live in Wichita, Ks where there has been a fair amount of interest in tech hardware that is expected to increase dramatically in the coming years. There are numerous tech companies already, and more companies with plans to construct offices in the area. Google, Apple, SAS, Cisco, GE, Red Hat are just some of…
