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What are my payment options?
Credit Cards Accepted At Micro Center stores, you can shop using your Micro Center Insider® Credit Card.* Unfortunately, the Insider Credit Card is not available to be used for online purchases. On microcenter.com and at our Micro Center stores, you can shop using MasterCard, VISA, American Express, Discover® Network Card,…
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Resolving Address Verification Issues Online
For security and accuracy, we require that the billing
address entered matches with the one on file with your bank. We apologize if
you experience any issues when placing an order online. In the event you get an
error message, here are just a few things you can try when placing your order: 1) Spell out any numbers on…
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Micro Center Service/Repair Information
Hello, most customers are always curious about information and pricing for the services that we offer in the store. Now, we do have some generic pricing for specific services, we also want to point out that these can vary from computer to computer. Also, the pricing may change with time so the pricing will not be posted…
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What is your return policy?
Please check out our Knowledge Base article for the latest return policy information here! https://community.microcenter.com/kb/articles/28-what-is-the-return-policy
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How do I find the status of my repair, upgrade, or service order?
If you have your Repair Order Number or Service Order Number, you can check the status at: https://www.microcenter.com/site/service/repair-order.aspx Your Repair/Service Order Number should be located in your repair reservation email or on the top of your repair order check-in form. Your service technician will also reach…
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Bring Microcenter to Knoxville TN
We definitely need one here this would crish the game and as tech channel I'd be first there and on launch day
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Guidance on Satisfaction Guarantee for Intermittent Dock Failure
Hello, I’m looking for guidance on the correct in-store process under the Satisfaction Guarantee. I purchased a Satechi Thunderbolt 4 Multi-Display Docking Station from the Brooklyn location. The dock has developed intermittent display output failures — external monitors will sometimes fail to enumerate despite correct…
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How do I request a location?
I would LOVE a location in Western PA, Pittsburgh would be the perfect place with the infrastructure readily available, the large tech community, and growing population. Its also a relatively affordable area to live. It would be ideal for anyone in Southern Ohio, West Virginia, Northern Maryland and Middle PA. A huge…
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How do you contact the store directly?
I misplaced some paperwork yesterday either in the Westmont store or in a cart outside. I want to talk to someone if it was turned in. Just a little frazzled today. Can anyone help?
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Item found out of stock after ready for pickup
I see that there’s a lot of discussion surrounding product stock discrepancies, but I haven’t been able to find a thread about this particular issue. I put in a pickup order for a PowerSpec G760 at the Houston location (listed as in stock online of course) and got the email that it was ready for pickup. However, at the…
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Ripped off
I bought a cpu and installed it my self when back to the store to get a bio firmware update the want to charge me 30$ for it then they want to charge me a 50$ for a diagnostic. My Pc is perfectly fine it just needed the bio’s firmware upgrade. They just looking for anything to charge you for . Last time i would be shopping…
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TN Location
I live in middle TN and would love to have a location in the area. Marietta isn't too far, but would still take a whole day of traveling to get there an back. Seems like Nashville, TN - Bowling Green, KY - Paducha, KY form a nice little triangle over a Micro Center dead zone. Clarksville is right in the middle of that and…
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Micro Center location request for the Seattle/Bellevue/Redmond area.
Seattle is very tech heavy. I am surprised there is not a Micro Center in the Seattle area. This is Where Microsoft's headquarters is. Bellevue Wa is across the lake from Seattle and is a high income area and next to Microsoft in Redmond. The police ride BMW Motorcycles. 20th NE in Bellevue is lined with exotic car…
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Return by mail
I recently visited the MC in Marietta as I was traveling home from vacation. I purchased a PC case. Upon getting home and opening I am not happy with the case. Is there anyway to exchange via shipping? The closest store to me is 5+ hours away. Thanks.
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Nashville,TN
Its time for a store in the greater Nashville area! The Growth that Nashville has seen in the last few years is astonishing. Locations I would lean towards; Smyrna (this area would attract Murfreesboro), Cool Springs, Hendersonville, around Opry Mills is easy access for 75% of the city. If it were franchised I would do…
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Nashville for a store
Nashville is one of the fastest growing markets in the country. Many tech companies are using this area as a primary or backup operations site to avoid coastal target cities. Several broadcast networks have relocated to here. Facebook has a datacenter in Gallatin. There are other datacenters being built around here. When…
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Is it possible to trade in a GPU purchased from MC if it doesn't appear in the trade-in tool?
I've got a GTX 1080 that I purchased from Micro Center back in 2017 and that I'm still using today. It's been a hell of a workhorse for me for all those years, but it's really starting to show its age with some of the games I've begun playing and really needs an upgrade. I'm curious about what sort of trade-in value I can…
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what to do with faulty ram stick wayy outside of return period?
for like 4 months after my initial purchase i didnt have any issue but it was around then when my computer started to bsod very frequently, so i got a new ram kit which stopped the bsod but now i've had these 2x16gb corsair vengeance sticks lying around, is there any way i can like do something about it???
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Service Repair Order Dates
I dropped my PC off with the service desk in the Dallas TX store on 12/1, and naturally I am eager for an update (though being patient as I can :)). On the update site, it says the "Est. Completion Date" is 12/2. Is that date usually accurate?
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Micro Center... PLEASE OPEN A STORE FOR OKLAHOMA
Ok so there are so many micro center fans but there are barely any locations, please do the Oklahoma micro center fans a favor by opening a location in Oklahoma City or Tulsa. Even though I am not a Oklahoma citizen. I get the begging of the fans for a micro center.
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Sorry, you have been blocked You are unable to access microcenter.com On cybermonday?
Hi, looking to buy a graphics card when I got home from work and was Blocked and Banned by the website????
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Cloudflare blocked my access to Microcenter
I was chatting with support with Microcenter on my phone. I was accessing my order page for reference number and then when the page refreshed cloudflare blocked my access. I'm not using any VPN.
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Store location request
There isn’t any location near where I live so I’d be interested in seeing a location at Waldorf, Md. there is a big property across from our Best Buy that’d make a perfect micro center. The only remotely computer related store we have is Best Buy and they barely carry pc parts anymore. 3000 Festival Way Waldorf, MD is in…
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How do I use a promo code online?
Where do I enter a promo code online - at checkout there are not boxes that I can see to enter one.
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New location request
I live in Ohio and have rarely any tech stores near me(best buy). I am from the Barberton/Akron area and would love to have a Micro center near me that’s not 2 hours away. I think it would be a great investment since I know a lot of people in the community who live around me and don’t have access to a tech store. Please…
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Store Location Request
While Indiana has a microcenter in Indianapolis thats nearly a 3 hour one way drive from my city. Fort Wayne would probably be a good business venture because of it being the second largest city in indiana, and it would provide a much closer store for some of ohio and michigan as well being in northeastern indiana.
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New store location request
Where can I go to request/notify someone of the interest for a new store location? I currently live in Raleigh, NC where there has been a fair amount of interest in tech hardware that is expected to increase dramatically in the coming years. There are numerous tech companies already, and more companies with plans to…
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More stores
Myself and so so many others I know would love to see a new microcenter store open in Lexington Kentucky or somewhere close. Where I live the nearest store is like 3 hours away your guys store are amazing I watch the YouTube channel and everything hope to see one open soon
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Cannot register passmail email address
I've had enough of giving my email address out to people, so I filter everything through Simple Login. This makes a @passmail.net address. Micro Center will not allow me to use this email address. Is this an error? If not, how can I delete my Micro Center account as an alternative way of removing my email address from the…
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Micro Center - New Location Request - Jacksonville, FL
Could we please get a location added in Jacksonville, FL? I know there's one opening in Miami sometime this year but that is simply too far of a drive. The Jacksonville, FL location would essentially put a spot in between the Atlanta area locations and the Miami locations (for people who live near the middle of the two…
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What do I do if an item is missing from my purchase?
In-Store * The best option will be to come
back into the store. We can verify
the purchase and work
with you to get the
missing item that is missing. Shipped Order * If the order was shipped, please
remove all packaging to ensure it was not included in the order. When still
unable to locate item, contact us via chat at…
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Can we get a Micro Center in San Diego?
A lot of people have been making the move to San Diego lately, and lots have been needing a new electronics store aside from best buy. Many people would definitely benefit from having a better electronics store in San Diego
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Oklahoma Store?
Are there any plans to open a store in Oklahoma? Maybe somewhere in the Oklahoma City Metroplex? Currently i drive over 3 hours to Dallas to go to Micro Center and I take requests from everyone in my office to get hardware. I feel like it would be a great market for a Micro Center.
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One of my item are missing in the order history
I bought a razer mouse with protection plan. But it didn’t show up on the website of my order history so now I can’t do anything about it. How to solve this issue?
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It's November 2025, still NO MICRO CENTER in LAS VEGAS NV!!! What's the hold up???
It’s now November 2025 and there’s still no Micro Center in Las Vegas. I genuinely believe the city is the next ideal market for Micro Center. This isn’t just hometown pride talking. There are measurable trends, concrete demand signals, and plug-and-play retail sites that make a Micro Center location a smart, low-risk…
