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What are my payment options?
Credit Cards Accepted At Micro Center stores, you can shop using your Micro Center Insider® Credit Card.* Unfortunately, the Insider Credit Card is not available to be used for online purchases. On microcenter.com and at our Micro Center stores, you can shop using MasterCard, VISA, American Express, Discover® Network Card,…
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Resolving Address Verification Issues Online
For security and accuracy, we require that the billing
address entered matches with the one on file with your bank. We apologize if
you experience any issues when placing an order online. In the event you get an
error message, here are just a few things you can try when placing your order: 1) Spell out any numbers on…
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Micro Center Service/Repair Information
Hello, most customers are always curious about information and pricing for the services that we offer in the store. Now, we do have some generic pricing for specific services, we also want to point out that these can vary from computer to computer. Also, the pricing may change with time so the pricing will not be posted…
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COVID-19 & Micro Center Frequently Asked Questions [FAQ]
Here we have an improved list of our Frequently Asked Questions. We've sorted them by the following categories and hopefully can address the questions you have. Just click on the category below and you'll see some common questions and answers related to that topic. As always, if you have a question not found here, please…
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What is your return policy?
Please check out our Knowledge Base article for the latest return policy information here! https://community.microcenter.com/kb/articles/28-what-is-the-return-policy
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How do I find the status of my repair, upgrade, or service order?
If you have your Repair Order Number or Service Order Number, you can check the status at: https://www.microcenter.com/site/service/repair-order.aspx Your Repair/Service Order Number should be located in your repair reservation email or on the top of your repair order check-in form. Your service technician will also reach…
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How would I request a new Micro Center location to be built?
I've lived in Arizona for most of my life, yet we've never have had a Micro Center here. Is there way to suggest that one could be built here? We have an ever-growing population, so it would be perfect! 😁
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Oklahoma Needs You!
Please forward this to Mr. Mershad, Peggy Wolfe or John Noble, Please for the love of GOD and everything that is Holy..... build a store in Oklahoma City or Tulsa. Best Buy absolutely sucks! When you decide to do this, i will miss the short drive to Overland Park but Oklahoma has to get a Microcenter! I will volunteer to…
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Price Match
Trying to figure out how to get a price match on a few things I purchased today. Unfortunately my sales rep had to leave before I finished checking out. But from my understanding if it is ship and sold by Amazon and in stock then it can be price matched. Is it to late to do that? I also had a $15 off coupon that was…
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What to sign up for.
Hi, I have multiple things to bring in, and don't know what repair they fall under, or if I need to warn Micro Center before I arrive for my consultation with multiple problems.
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Can I split payments with more than 3 cards?
I have 3-4 Credit Cards, and i’m planning on splitting a big purchase between these 3-4 cards. is there a limit to how many cards I can use to split a payment? has anyone done this before? Thank you!
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Is it possible to get a return on my custom PC?
I’ve read through the return policy.. so my hopes are on the ground seeing as I’ve had this custom PC for 3 months. However, I figured I’d post before I went to sell it elsewhere. Since getting my custom PC build it has failed to work more times then I can count. Even after bringing it into Micro Center multiple times…
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UPS lost my package
Ups left my order at the wrong address. I filed a claim and after they investigated they told me to get intouch with Micro Center. I called and spoke with someone and haven't heard back yet. Order: 131-WO-11949550
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Return item by mail - live far away from store
Hello, Yesterday I ordered a 240mm aio in-store while I happened to be near a Micro Center while on a trip. I realized that my PC case supports up to 280mm so I'd like to look into returning, as going back to that store would take 5-6 hours to and from. Could I mail this part and receive a return? I have not opened the…
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Claiming an offer "Get Assassin’s Creed Shadows with purchase of qualifying Intel product"
All B580 pages has an offer "Get Assassin’s Creed Shadows with purchase of qualifying Intel product" An official softwareoffer.intel.com has form to claim an offer but it requires Master Key. I've purchased Intel Arc B580 few weeks ago but still not recieved any masterkey from MicroCenter How to claim this offer / get…
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Micro Center Account Name
Is it possible to change the displayed name (username?) of your micro center account and if so, how can it be done?
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Terrible customer service.
Micro center removed their phone number for their store, perhaps because when you try to actually contact the line after waiting in a queue for half an hour it tells you there is a problem, tells you to try again later, and then hangs up on you. I try to use the online chat assistance and it doesn't even work. I live an…
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Whats the catch with things in stock online but out of stock when you get to the store
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Microcenter in Phoenix
We have vacant Fry's buildings in the Phoenix area that could probably be had for a song . The reason they went out of business is because they started selling stuff not even related to electronics and stocked a bunch of water and other stuff and never restocked the electronics . I tried helping out by buying whatever I…
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GPU Lottery
Hi! I just moved near my first Micro Center in mayfield heights Ohio. I’m new to this whole GPU situation. I’ve seen stuff on people waiting and line and vouchers etc. does Micro Center (specifically Mayfield Heights) usually do a lottery now for launch day products. If yes, how does that work? I’ve seen people camping out…
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Location in Las Vegas?
We could really use a MicroCenter in Las Vegas! Especially with Fry's going belly up (not that they have been competitive for years now) there is a real vacuum in the valley. Indeed, it's rather surprising to me there is a dearth of options for local computer parts; in the 90's Vegas used to be full of mom/pop computer…
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Nashville for a store
Nashville is one of the fastest growing markets in the country. Many tech companies are using this area as a primary or backup operations site to avoid coastal target cities. Several broadcast networks have relocated to here. Facebook has a datacenter in Gallatin. There are other datacenters being built around here. When…
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AVAILABLE FOR IN-STORE PICKUP ONLY
Can I buy the items that are only in store online then pick them up at a later date?
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**Removed** online order #
Can you provide tracking info?
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Law Enforcement Officer Discount
Does the LEO discount still apply today with badge or form of ID in 2024? The last posts are from 2022 when they discontinued the First Responder discount. Mods? Thank You!
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Microcenter Shopping Site down
Try to go there and constantly get redirected to the 500 page.
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excellent service and support as always
Thanks
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Would Micro Center consider building a store in northwest Oregon?
I've heard good things about Micro Center, and I wish there was a location near me (in northwest Oregon). Fry's Electronics had a location in Wilsonville, OR, and since Fry's closed, I've thought Micro Center might be a perfect candidate to come in and use their old building (at 29400 Town Center Loop West, Wilsonville OR…
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Open-Box 4090 GPU Labeled "Complete" Missing Essential Components & Gross
My first time at MicroCenter and I was excited. I live three hours away from the store and drove as I got recommended by many to go here to get PC parts for my build. I purchased an open-box GPU (GeForce RTX 4090 SUPRIM LIQUID X 24G), labeled as "Complete." I got unmounted fans with no screws needed for the product. (A new…
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Brooklyn store "local delivery available"
Hi! I see local delivery is available for a few items in the brooklyn store. Does this radius extend to midtown Manhattan and can I make an order and arrange delivery over the phone / online? Thanks!
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Can I buy something for pickup and have someone else pick it up?
I would like to buy a PC part for a friend and have them go and pick up it at a store they have nearby. Is this possible? The answers I've seen so far are that the person would have to go there, provide the order details and their own form of payment. Does that mean they'd have to pay for it at the store instead, making my…
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WHY are gift cards not accepted as online payment?
I was happy to see Micro Center does online orders -- researched my products, created an order and...extremely disappointed I cannot use the giftcard I received over the holidays. As I understand it, the cards can be purchased, and redeemed, in any store, so they are not store specific, so what's the deal? Seeing as I'm 2…
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Micro Center Custom PC Build Question
Looking to have Micro Center build a custom PC for me. I will likely purchase some of the harder to find components outside of micro center due to availability. Examples include: Hyte y70 Touch Infinite (want black & MC only carries white), Nvidia 5090 (GPU cad be hard to acquire depends on MC availability), ASRock phantom…
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Bring Microcenter to Knoxville TN
We definitely need one here this would crish the game and as tech channel I'd be first there and on launch day
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Online "Reservation" is a Waste of Time
I ordered a 2.5" hard drive to be picked up at your Cambridge store last week. I got a confirmation that the order was ready to be picked up in less than an hour so I drove into the store (which is more than 30 minutes each way). When I got to the front Max (who was very kind and helpful) asked "did they call you to let…
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Does Micro Center not want my money? Either the site is down or I have been blocked for months now
Does Micro Center not want my money? Several folks in the same boat on edit. I have been getting a 500 error for over a month. I have cleared the browser everything is default. Finally gave up and ordered a case online (Amazon) after not being able to even check if the local store had one for weeks.
