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What are my payment options?
Credit Cards Accepted At Micro Center stores, you can shop using your Micro Center Insider® Credit Card.* Unfortunately, the Insider Credit Card is not available to be used for online purchases. On microcenter.com and at our Micro Center stores, you can shop using MasterCard, VISA, American Express, Discover® Network Card,…
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Resolving Address Verification Issues Online
For security and accuracy, we require that the billing
address entered matches with the one on file with your bank. We apologize if
you experience any issues when placing an order online. In the event you get an
error message, here are just a few things you can try when placing your order: 1) Spell out any numbers on…
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Micro Center Service/Repair Information
Hello, most customers are always curious about information and pricing for the services that we offer in the store. Now, we do have some generic pricing for specific services, we also want to point out that these can vary from computer to computer. Also, the pricing may change with time so the pricing will not be posted…
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What is your return policy?
Please check out our Knowledge Base article for the latest return policy information here! https://community.microcenter.com/kb/articles/28-what-is-the-return-policy
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How do I find the status of my repair, upgrade, or service order?
If you have your Repair Order Number or Service Order Number, you can check the status at: https://www.microcenter.com/site/service/repair-order.aspx Your Repair/Service Order Number should be located in your repair reservation email or on the top of your repair order check-in form. Your service technician will also reach…
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Inability to log into Wells Fargo end of all this credit card business
Yes, I know, Wells Fargo handles the credit card you folks offer to people. Are you aware of the total muck-up going on over there? Haven't been able to log into my account at all there. This doesn't bode well on your own image.
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Store Location Request: McAllen / Rio Grande Valley, TX (SpaceX + $4B Data Center Hub)
"Hi Micro Center Real Estate Team, I want to officially request that your corporate expansion team look closely at the Rio Grande Valley (RGV) in South Texas, specifically the McAllen-Edinburg-Mission metro area. The RGV is no longer just a growing consumer market; it is rapidly transforming into a heavy high-tech…
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Store Location Request
Would like to request or submit a location for a store. Jonesboro, Arkansas. The closest we had was a BestBuy that was destroyed in a tornado and they didn’t rebuild. (Nobody in the center did) They averaged $45million. There are no competitors.
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Jacksonville Florida Location
When is Microcenter going to build a location in Jacksonville Florida? We have no tech stores within a 320 mile radius. You'd have people from Orlando to Savannah to Tallahassee driving to this location. It's one of the fastest growing cities in the Country. The St. John's Town Center would be the perfect location. It's…
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How long for refunds to hit my bank
I made a purchase on Sunday. It was the wrong item so I returned it on Monday. Today is Thursday and it still hasn't been refunded in my bank account. How long do refunds typically take to finalize?
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Credit card doesn't work?
Today I tried to make a purchase at the Parkville, MD store. I had a SSD I ordered online to pickup, and some PSN cards I was getting for a gift. At the register I used my Micro Center Insider card, swiped it, and it behaved as if I never did. I tried this multiple times with no luck. The store created a temp card, tried…
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I registered to receive a free 128 Gb flash drive during the grand re-opening
Congratulations on your HUGE Grand Reopening today. I arrived at about 10:30 to join the festivities, but could not believe the line to get in. It stretched all the way into the next parking lot for Ohio Health imaging center. By all appearances, it was going to be at least 2 hours to get into the store. Sadly, my feet…
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"We're having trouble registering this email address. Please try using a different email address."
Trying to change my email address and keep getting this error. I am switching away from Gmail to my own personal domain. Looks like this is a common problem for others as there are other posts about this.
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GPU Warranty Scam/ Lied to?
I just got a 4080 Super yesterday and the check out told me that if I got the 2-year warranty for $140 than I could return that GPU at any time within the two years for any reason (including if I just want to upgrade) and get a gift card of the same value to get a newer one in case I wanted to upgrade. Being someone who…
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Tax Exempt Account
How do I setup our account to be tax exempt? We are a non-profit organization.
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online shipping micocenter
i think there is something very wrong with microcenter..if iwas manager in phoenix..i would start online buying and shipping..with todays busy enviroment, people dont have time or want to travel to a store..that is why amazon is so great..if microcenter did this..i bet there sales would increase 30%
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Oklahoma Store?
Are there any plans to open a store in Oklahoma? Maybe somewhere in the Oklahoma City Metroplex? Currently i drive over 3 hours to Dallas to go to Micro Center and I take requests from everyone in my office to get hardware. I feel like it would be a great market for a Micro Center.
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Your Customer Service is Trash
So like five days ago I learn my (fairly new) intel cpu had a recall. I decided I’ll swap to an AMD instead so I went and bought a bundled cpu, mobo, ram to swap in. Took it home swapped everything and went to test it out. Monitor stays black, so I give it a while before testing some fixes. Nothing works so the next day, I…
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1 per household
My wifes laptop died and so did mine. I found two at Microcenter that were perfect. Two different manufactures (Lenovo and MSI) and obviously two different modles. Both were labled as 1 per household. Now I understand when there is limited quantity, special pricing and so on that you have to limit one per household. I was…
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Store Location Request: Central Illinois Tech Hub (Champaign-Urbana / Bloomington / Peoria)
I am writing to formally request that the corporate development and real estate teams evaluate the Central Illinois region—specifically looking at the Champaign-Urbana, Bloomington-Normal, or Peoria markets—for a future Micro Center location. Downstate Illinois represents a massive, completely unserved pocket of…
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Micro Center - New Location Request - Jacksonville, FL
Could we please get a location added in Jacksonville, FL? I know there's one opening in Miami sometime this year but that is simply too far of a drive. The Jacksonville, FL location would essentially put a spot in between the Atlanta area locations and the Miami locations (for people who live near the middle of the two…
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Question about financing on a Gaming Desktop
I want to purchase a PowerSpec G913 at my local MicroCenter in St. Louis Park, MN. I don't have the MicroCenter credit card but I see with it there are two options. I can either use it for the entire purchase with 5% cashback or I can use it for special financing. If I read the terms correctly it says there is an option of…
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I’m here to rant
MICROCENTER… Oh microcenter. The only thing you’re good for is keeping stuff on the shelves. That’s it. The employees you hire and the training you provide is LAUGHABLE to all the other corporations. The knowledge you claim your employees to have is very underwhelming at best. You’re like a narcissistic girlfriend in where…
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Can you guys open up a store in Seattle?
I would love to be able to shop at a Microcenter. Please come to Seattle. We have money to spend at your store. Thank you!
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Can I Swap ram kits in CPU, mobo, ram combo
The 9850x3d, b850 and vengeance 32gb ram combo looks like an incredible dead but I can't buy it because the Ram is sold out how can I swap it with a crucial ram kit that has the same specs
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Huntsville, Alabama Store
How is it that Microcenter doesn't have a store in Rocket City? There are enough scientists, engineers, professionals and enthusiasts to make a Huntsville, Alabama store a major success. Quit making us drive to Atlanta!
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How do I cancel extended warranty?
Hi! I just purchased my A1 Bambu Printer and decided that the extended warranty isn't worth it for me, I just bought around Sunday so it's well within the 30 day return window. Just wondering what link I need to go to or form I need to fill to start the process.
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Store location request - Arkansas
I’d love to see a Micro Center open in central Arkansas. There aren’t many places in the state where people can buy PC parts and electronics in person, so many customers have to order online or travel out of state. Central Arkansas would be a great location because it’s a good middle ground between the Marietta and Dallas…
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A Microcenter store in New Hampshire?
Are you guys by any chance planning on building a store in NH? Nashua, NH is right on the border with Mass and gets insane amount of traffic both from NH, Vermont, and Mass shoppers who come to take advantage of no sales tax - you could make some serious bank. Lots, lots of stores here, but need yours to make it perfect.…
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Too Helpful, Safora Baskets?
I would like to see a option at the front door to grab an identifier that hey if I need help I will ask. I understand the staff is under pressure from the management for customer engagement and contact matrix. The customer group that might not be good with that much contact would feel more comfortable shopping in store. I…
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Bring Microcenter to Knoxville TN
We definitely need one here this would crish the game and as tech channel I'd be first there and on launch day
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Florida Second Store Request
Hi, I know you guys had a FL store opened recently in Miami. Problem is, I live very far from this store! It's a 4-hour drive to Miami and it's awfully inconvenient for us here in Central FL. I was hoping there would be a second store in Orlando so we can have better access to options.
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Store location request
There isn’t any location near where I live so I’d be interested in seeing a location at Waldorf, Md. there is a big property across from our Best Buy that’d make a perfect micro center. The only remotely computer related store we have is Best Buy and they barely carry pc parts anymore. 3000 Festival Way Waldorf, MD is in…
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Warranty on prebuild desktop brand other than Power spec?
How are other prebuild brands like Alienware, Dell, HP etc… guaranteed? Does Microcenter service those in store or do they need to be shipped back to the manufacturer for warranty service? Thanks!
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Store Policy on Employees Trash Talking Your Product Manufacturers.
I was in your Fairfax store today for what I assumed would be my… IDK… 87th? issue-free trip to MC. I had a motherboard combo pickup waiting for me and the clerk gave me the hard sell on protection plans. CPU and motherboard… no thank you. Highly recommend it, no, thank you. Okay, how about just the motherboard? no.. It's…
