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What are my payment options?
Credit Cards Accepted At Micro Center stores, you can shop using your Micro Center Insider® Credit Card.* Unfortunately, the Insider Credit Card is not available to be used for online purchases. On microcenter.com and at our Micro Center stores, you can shop using MasterCard, VISA, American Express, Discover® Network Card,…
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Resolving Address Verification Issues Online
For security and accuracy, we require that the billing
address entered matches with the one on file with your bank. We apologize if
you experience any issues when placing an order online. In the event you get an
error message, here are just a few things you can try when placing your order: 1) Spell out any numbers on…
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Micro Center Service/Repair Information
Hello, most customers are always curious about information and pricing for the services that we offer in the store. Now, we do have some generic pricing for specific services, we also want to point out that these can vary from computer to computer. Also, the pricing may change with time so the pricing will not be posted…
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COVID-19 & Micro Center Frequently Asked Questions [FAQ]
Here we have an improved list of our Frequently Asked Questions. We've sorted them by the following categories and hopefully can address the questions you have. Just click on the category below and you'll see some common questions and answers related to that topic. As always, if you have a question not found here, please…
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What is your return policy?
Please check out our Knowledge Base article for the latest return policy information here! https://community.microcenter.com/kb/articles/28-what-is-the-return-policy
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How do I find the status of my repair, upgrade, or service order?
If you have your Repair Order Number or Service Order Number, you can check the status at: https://www.microcenter.com/site/service/repair-order.aspx Your Repair/Service Order Number should be located in your repair reservation email or on the top of your repair order check-in form. Your service technician will also reach…
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Where is my receipts on line - upset
I just spent $1700 for rebuilds, $600 plus for Gforce rtx 4070 AND NO RECEIPRS ONLINE!!!! i NEED THESE online ASAP/
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Can we please get a micro center at Gainesville Or Jacksonville in Northern Florida!!
I live in the northern part of Florida and I would literally shop there everyday!!! Please we NEED a micro center in northern florida!!!!
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Why isn't the 3 year limitation posted on the website for GPU trade in?
Checked GPU trade in on my MC account, and it said my ASUS GTX 1080 was ELIGIBLE FOR TRADE IN and stated the value. Next it said to schedule an in-store consultation. I go for the consultation with my GPU in hand only for the clerk tell me my GPU cannot be traded in because it is over 3 years since purchase. NOWHERE on the…
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Oklahoma Needs You!
Please forward this to Mr. Mershad, Peggy Wolfe or John Noble, Please for the love of GOD and everything that is Holy..... build a store in Oklahoma City or Tulsa. Best Buy absolutely sucks! When you decide to do this, i will miss the short drive to Overland Park but Oklahoma has to get a Microcenter! I will volunteer to…
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Idaho Store?
Just wanted to make a case for Idaho. Boise and the Treasure Valley in general is one of the most up and coming areas around, especially with Micron's HQ, Meta building a data center and also Amazons distribution center here, I just feel like this is an untapped tech resource over here 😋.
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Never received email receipt, looks like I may have multiple Microcenter accounts
Hello — I bought a computer in person and they looked up my account and asked I would like the receipt emailed. However, I never received an email and I have no order in my order history on this account. The account I am using now is from a while back, and now that I log in I see the street address on this account is…
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Microcenter in Phoenix
We have vacant Fry's buildings in the Phoenix area that could probably be had for a song . The reason they went out of business is because they started selling stuff not even related to electronics and stocked a bunch of water and other stuff and never restocked the electronics . I tried helping out by buying whatever I…
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Wanting to Return product purchased in store but live to far away
Recently purchased a 4070 from a Micro Center on a trip and immediately had coil whine and would like to return it. Would it be possible to ship the item back to the store as returning it in person would be impossible for the distance needed to the closest Micro Center.
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Customer Complaint Line
I dropped my PC off to be diagnoses about a month ago and the technician at the desk which I dropped off my PC at the time stated it would take about 3-4 days to be done with the diagnoses. 3-4 Days later still not reply through email, phone, nor text message so I took matters into my own hands to find a contact number. No…
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Return item by mail - live far away from store
Hello, Yesterday I ordered a 240mm aio in-store while I happened to be near a Micro Center while on a trip. I realized that my PC case supports up to 280mm so I'd like to look into returning, as going back to that store would take 5-6 hours to and from. Could I mail this part and receive a return? I have not opened the…
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Credit card doesn't work?
Today I tried to make a purchase at the Parkville, MD store. I had a SSD I ordered online to pickup, and some PSN cards I was getting for a gift. At the register I used my Micro Center Insider card, swiped it, and it behaved as if I never did. I tried this multiple times with no luck. The store created a temp card, tried…
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Warranty question.
Some of the people will tell you that when you want to upgrade just use the warranty. That is kind of my situation. I finally got to start using the monitor I bought for work and it is just too dark. I paid for the 2 year warranty. Can I really just go in and say it is too dark?
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Store purchased miss a box of toy
I purchased a A1 mini combo 3D printer last night. When I opened it I recognize here was missing a box of toy. Every A1 mini combo including a different a small box of toy but I don’t have it and I already combined the device, I don’t want to bring it to store and recombine again so what should I do?
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Need Receipt
Hello, I purchased some parts in 9/1/2024 and need a copy of the receipt for warranty. Will you be able to send through email? I do not see it under the orders. Thank you!
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Law Enforcement Officer Discount
Does the LEO discount still apply today with badge or form of ID in 2024? The last posts are from 2022 when they discontinued the First Responder discount. Mods? Thank You!
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Does MicroCenter service the Steam Deck?
As far as upgrading (storage, thumbstick replacement, OS and dual boot)?
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Donations
Because so many programs have gone online, many students are struggling to find computers. Does Micro Center donate old computers or is there a partner company that donates old computers? Thank you
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Return/Exhange or RMA motherboard.
So i’m fairly certain the motherboard I got has a faulty LAN port, tried updating drivers and everything but nothing is working.. I’ve been in contact with gigabyte (1 message per day) and I was wondering if I RMA through them can I still possibly exchange the motherboard for a different brand possibly or should I just go…
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Intel Arc Master Key For Intel Gaming Days
Howdy, I recently purchased an Intel Arc B580, but I can not find a master key for the Intel Gaming Days promo. Can anyone help me out with this? Thanks.
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Defective RAM in bundle
I got the 7800x3d bundle today, unfortunately one of my ram sticks appears to be defective since I cannot get the mobo to post with it installed. the second stick is just fine, can post into bios and even windows. I am wondering if I can get the ram kit replaced at microcenter? A support staff said that I can but I am…
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How do I go about getting an invoice for a past purchase? I don’t see it in my order history.
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Every time I try to place my order it gives me the same error
I am trying to order a PC plus assembly for in-store pickup. However, every time I try to confirm my order it says "Your shopping cart has been cleared because we were unable to process the order. Please resubmit your order with another form of payment. Click here to return to www.microcenter.com." I would like to confirm…
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Cancel Order
I made an order early this morning and it was for the wrong case. I ordered the correct one and went to my orders to cancel the original order but didn't have any options through the website to do so? I also didn't have any order number generated yet so couldn't include that in the email. I just got the order number and…
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Order Shipping Status
I ordered a GPU recently, and the order is still under "Routed" status, and the charge has fallen off my card. What is the status of my order? When will it be shipped?
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on line order customer service help
I ordered a battery for my PC in mid February on line from the micro center site. I have a copy of my order and order # but when I sign in the site does not provide any way to put this info in. The battery is defected. I just used the pc on battery only charge one month ago. The battery will charge but it only holds this…
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No order status or email confirmation received
I placed an order earlier today and i have not received any email confirmation as of yet and the order is not on my account status, but I was charged for the item already, making be believe that the order should have went through? However i cannot see any status or confirmation about my order. It just updated after a…
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Price protection
I purchased a laptop a week and a half ago on my microcenter card. Since then the price has gone down $100. How do I go about getting that lower price?
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Website wont let me purchase pc for some reason?
So i tried to buy a building service and the purchase just wont go through. I tried everything, the bank says everything is fine on my end. It's a visa debit if that helps at all?
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Return Items purchased online and shipped?
Can Items bought on the website and shipped be returned? Are they subject to the same return and Holiday Return policies? Thanks
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Can anyone tell me how to share your wish list / favorites list with friends and family?
I remember a few years ago before the UI update there was a "share list" option. I just want to know if I'm missing something or if its a known issue.