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What are my payment options?
Credit Cards Accepted At Micro Center stores, you can shop using your Micro Center Insider® Credit Card.* Unfortunately, the Insider Credit Card is not available to be used for online purchases. On microcenter.com and at our Micro Center stores, you can shop using MasterCard, VISA, American Express, Discover® Network Card,…
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Resolving Address Verification Issues Online
For security and accuracy, we require that the billing
address entered matches with the one on file with your bank. We apologize if
you experience any issues when placing an order online. In the event you get an
error message, here are just a few things you can try when placing your order: 1) Spell out any numbers on…
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Micro Center Service/Repair Information
Hello, most customers are always curious about information and pricing for the services that we offer in the store. Now, we do have some generic pricing for specific services, we also want to point out that these can vary from computer to computer. Also, the pricing may change with time so the pricing will not be posted…
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COVID-19 & Micro Center Frequently Asked Questions [FAQ]
Here we have an improved list of our Frequently Asked Questions. We've sorted them by the following categories and hopefully can address the questions you have. Just click on the category below and you'll see some common questions and answers related to that topic. As always, if you have a question not found here, please…
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What is your return policy?
Please check out our Knowledge Base article for the latest return policy information here! https://community.microcenter.com/kb/articles/28-what-is-the-return-policy
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How do I find the status of my repair, upgrade, or service order?
If you have your Repair Order Number or Service Order Number, you can check the status at: https://www.microcenter.com/site/service/repair-order.aspx Your Repair/Service Order Number should be located in your repair reservation email or on the top of your repair order check-in form. Your service technician will also reach…
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Intel 13900k is dead (Store bought powerspec)
Hi I purchased a machine a year ago with a 2 year repair/replacement plan. With all the 13th gen intel issues I waited out until the 0x129 microcode update in hopes of it fixing my CPU issues and they unfortunately have not resolved infact gotten worse so I'm sure it's dying. My computer will random reboot Game will not…
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Has Microcenter looked into opening a Tampa Store?
I mean it's long overdue opening a store in Florida but in Miami at the moment is a long haul from Tampa. It's disappointing that the only option on the West Coast of Florida is a Bestbuy and their options are slim and limited. The only options outside of Bestbuy is Amazon or Mom and Pops shops.
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Amd rewards
I recently purchased the ryzen 7 7700x bunbundle with the gigabyte b650 and the rest of my pc build. I was just wondering why I didn't get the codes for the amd rewards?
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Obtaining old receipt/invoice
I am suffering from Raptor lake CPU issues, attempting to file an RMA with intel but they are requesting proof of purchase. Unfortunately I did not save the receipt or order it online. Is there a way to get the receipt based on the serial number of the CPU?
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Why is my PC not working?
Hi! So I just built my first ever PC, but when I turn it, it doesn't give any signal to my monitor. The fans and LED's work great, but the fans on the graphics card don't spin. I've tried resetting the CMOS, but it didn't help with anything. I've also tried using only 1 stick of RAM, and cleaning the graphics card. Are…
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Master Key for Intel gaming days
Hello! I bought an Intel ARC GPU recently - but I can’t find the master key that Intel needs for me to qualify for the gaming days promo to get Assassins creed. Not sure how to get help with this. Thanks!
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Is there any way to get Micro Center to respond with an update about a custom built PC?
I ordered a custom built PC and the order was confirmed on July 25. When I made the order a sales associate over chat said that it would take "a couple days" to assemble the PC which was a little too rosy to be entirely believable but it's now August 13. I've reached out by chat three times for an update. The first two…
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Cancel Order
Could you guys cancel my online order? The tracking number is * Removed *.
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Open-box motherboard not working
Today I bought an open box Asus rog strix x670e-f but it won't boot and instantly give orange memory debug light. This is the only open box motherboard of its type at my local store. I also got the 2 year protection plan. What are my exchange options because I don't think I'm eligible to trade it for a new board of the…
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Received invalid redemption code for Star Wars Outlaws with purchase of 4070 Super
I recently purchased a Gigabyte 4070 Super Aero from MC and on my receipt I received a promo code to redeem Star Wars Outlaws, but when I went to redeem the code through NVIDIA, the app and website both say it isn't valid—that it's either incorrect or expired. I spoke to Nvidia support and they recommended that I contact…
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Accidental double order
Hello, I accidentally made a double order. Can I cancel order * redacted * ?
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I did not receive my promo code for Star wars outlaws with my purchase of my Dell m18 R2
I did not receive my promo code for Star wars outlaws with my purchase of my Dell m18 R2, it satisfies the intel 14th generation requirement and I purchased during the time period. Microcenter did not give me a physical receipt and I did not receive an email. I ordered the laptop online and picked it up in store.
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Receipt
Trying to find my receipt from 7/4, cannot find the physical or email copy, and it's not in my purchase history in my online account. How could I get this resent to my email?
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Nashville for a store
Nashville is one of the fastest growing markets in the country. Many tech companies are using this area as a primary or backup operations site to avoid coastal target cities. Several broadcast networks have relocated to here. Facebook has a datacenter in Gallatin. There are other datacenters being built around here. When…
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Do Microcenter Gift Cards Expire?
Hello! I have a couple Microcenter gift cards with approx. $200 on each one. I don't have a need to use them possibly for awhile. Do Microcenter gift cards expire eventually, and if so, how soon? What if I don't use them for let's say a couple years? Appreciate it!
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Can someone from Microcenter PM me about a Dell Support issue
Dell does not recognize my service tag for warranty service even though i have a receipt from microcenter and a picture on the back of the device that both show the same number. Microcenter Chat asked me to work with the store manager and i did with little success. I have the dell ticket number, at this point i cannot…
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How do I get replacement part for AnyCubic Kobra 2 Pro that is still under warranty
I bought the AnyCubic Kobra 2 Pro 3D printer in February of 2024 and the nozzle is now pushing into the hot plate when trying to auto level. I contacted AnyCubic support and they said that I would need a new thermal offset measurement module. I sent a copy of my MicroCenter receipt to AnyCubic support and they said they…
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when will the miami micro center open
I was waiting since 1/2/24
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No receipt with purchase
Every other transaction I've had at Microcenter I've had a convenient emailed receipt sent. My last purchase of a 7900xtx and MSI MEG psu i did not receive this receipt over email. What do I need to do to get this receipt emailed? I need invoices to register products.
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AMD game bundle
I recently saw that and was giving out free games to those who bought certain Ryzen cpus and after purchasing a 7700x I was wondering where the code is placed to redeem them? Thanks.
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Can I change my Micro Center Community username?
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Questions about MIAMI grand opening policies
When will sale prices be posted? (I'm 3h away, so want to make sure a trip is worth it). Can I reserve a product to pick up within the 3d window during the grand opening? Or is this unavailable? Thanks!
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Another receipt request
I purchased parts in-store (Mayfield Hts, OH) for a new intel system in late Dec 2022. I'm fairly certain my name and email are attached to the transaction, but it doesn't appear in my order list and my paper copy is long gone. Could I please get a copy of the receipt?
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Any plans for new store locations in Central Texas(Austin)?
With the closing of Fry's electronics the only real electronics retailers in Texas are the Apple store and Best Buy. Both are great but do not offer any real D.I.Y., Maker/STEM or electronics parts in the central Austin area. Our options are limited to online shopping, used parts or repair stores. A location in the Central…
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Did not get my AMD CPU purchase promo code on the receipt
I purchased a Ryzen 7 7800x3d recently, and neither then digital or physical receipt have the promotional codes advertised for Warhammer 40,000: Space Marine 2 and Unknown 9: Awakening. Could I please get the code sent to me?
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Open box policy for monitors
I have a few questions about this as I am looking at SAMSUNG 32" Odyssey Neo G7 4K, Since it is open box will they let me test the display in store? Will they let me buy the 2 or 3 year product coverage? The policy states that it can be someone returned it or it was a display unit and I was wondering how long the units are…
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Please cancel pickup order 18417251
I was having issues with the checkout and didn't realize my order went through. Thank you.
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Phoenix store
I would like to add to the requests that a store be opened in Phoenix. We are a very large unserved region. Profits would abound…..
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Oklahoma Needs You!
Please forward this to Mr. Mershad, Peggy Wolfe or John Noble, Please for the love of GOD and everything that is Holy..... build a store in Oklahoma City or Tulsa. Best Buy absolutely sucks! When you decide to do this, i will miss the short drive to Overland Park but Oklahoma has to get a Microcenter! I will volunteer to…
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Can I return an open box but not open computer with no box?
Over the weekend I bought a refurbished mini pc to use as a streaming device to off load the stream processing from my gaming pc. https://www.microcenter.com/product/675412/hp-elitedesk-800-g5-mini-desktop-computer-(refurbished) The item came in a plain cardboard box, inside was the computer in shrink wrap, a boxed…
