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What are my payment options?
Credit Cards Accepted At Micro Center stores, you can shop using your Micro Center Insider® Credit Card.* Unfortunately, the Insider Credit Card is not available to be used for online purchases. On microcenter.com and at our Micro Center stores, you can shop using MasterCard, VISA, American Express, Discover® Network Card,…
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Resolving Address Verification Issues Online
For security and accuracy, we require that the billing
address entered matches with the one on file with your bank. We apologize if
you experience any issues when placing an order online. In the event you get an
error message, here are just a few things you can try when placing your order: 1) Spell out any numbers on…
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Micro Center Service/Repair Information
Hello, most customers are always curious about information and pricing for the services that we offer in the store. Now, we do have some generic pricing for specific services, we also want to point out that these can vary from computer to computer. Also, the pricing may change with time so the pricing will not be posted…
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COVID-19 & Micro Center Frequently Asked Questions [FAQ]
Here we have an improved list of our Frequently Asked Questions. We've sorted them by the following categories and hopefully can address the questions you have. Just click on the category below and you'll see some common questions and answers related to that topic. As always, if you have a question not found here, please…
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What is your return policy?
Please check out our Knowledge Base article for the latest return policy information here! https://community.microcenter.com/kb/articles/28-what-is-the-return-policy
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How do I find the status of my repair, upgrade, or service order?
If you have your Repair Order Number or Service Order Number, you can check the status at: https://www.microcenter.com/site/service/repair-order.aspx Your Repair/Service Order Number should be located in your repair reservation email or on the top of your repair order check-in form. Your service technician will also reach…
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Microcenter in Phoenix
We have vacant Fry's buildings in the Phoenix area that could probably be had for a song . The reason they went out of business is because they started selling stuff not even related to electronics and stocked a bunch of water and other stuff and never restocked the electronics . I tried helping out by buying whatever I…
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When will Madison Heights Micro Center location restock?
Hello there, Just so I don't drive 120+ miles to miss out, I was wondering. When will (most likely) Micro Center of Madison Heights receive new RTX 5070 Ti graphics cards? I know they're sold out right now, but I'd love to visit the store the morning of a delivery to get one. I've heard they used to show up on Fridays…
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Donations
Because so many programs have gone online, many students are struggling to find computers. Does Micro Center donate old computers or is there a partner company that donates old computers? Thank you
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Cannot register passmail email address
I've had enough of giving my email address out to people, so I filter everything through Simple Login. This makes a @passmail.net address. Micro Center will not allow me to use this email address. Is this an error? If not, how can I delete my Micro Center account as an alternative way of removing my email address from the…
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How to transfer Mirco Center extended warranty to another person who purchased something I sold?
Like the title says, how to I go about doing this??? What information do I need from the buyer to transfer it over to him. Thanks in advance.
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Oklahoma Needs You!
Please forward this to Mr. Mershad, Peggy Wolfe or John Noble, Please for the love of GOD and everything that is Holy..... build a store in Oklahoma City or Tulsa. Best Buy absolutely sucks! When you decide to do this, i will miss the short drive to Overland Park but Oklahoma has to get a Microcenter! I will volunteer to…
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Nashville for a store
Nashville is one of the fastest growing markets in the country. Many tech companies are using this area as a primary or backup operations site to avoid coastal target cities. Several broadcast networks have relocated to here. Facebook has a datacenter in Gallatin. There are other datacenters being built around here. When…
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Chat button totally broken in all browsers
I recently bought an Intel Arc B580 that was DOA, but I can't get the tech chat to open on ANY browser on ANY device. I have tried everything I can think of, but the "Chat Online" button at does not work at all. Any ideas of how I can actually get some support without driving to a Microcenter?
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How can I start a chat for tech support?
I recently bought an Intel Arc B580 that was DOA, but I can't get the tech chat to open on ANY browser on ANY device. I have tried everything I can think of, but the "Chat Online" button at does not work at all.
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Location in Las Vegas?
We could really use a MicroCenter in Las Vegas! Especially with Fry's going belly up (not that they have been competitive for years now) there is a real vacuum in the valley. Indeed, it's rather surprising to me there is a dearth of options for local computer parts; in the 90's Vegas used to be full of mom/pop computer…
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Free USB Stick?
I signed up for the emails a while ago saying there's a free USB stick for those who sign up. Now that the store is open I haven't heard anything about it. No email or text came through. Any ideas?
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BRING MICROCENTER TO IOWA
Bring the location to the des moine area or Ankeny there is plenty of space and also plenty for a market. In my opinion I get why you put it in bigger city’s but Ankeny is getting to the point we’re it’s starting to be the heart of Iowa. There needs to be a microcenter and I hope this actually gets sent to your team.…
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Customer Complaint Line
I dropped my PC off to be diagnoses about a month ago and the technician at the desk which I dropped off my PC at the time stated it would take about 3-4 days to be done with the diagnoses. 3-4 Days later still not reply through email, phone, nor text message so I took matters into my own hands to find a contact number. No…
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ESET License Activation
On Feb 8, 2022, I bought four 3-year ESET licenses, two for my laptop and two for my desktop. The Micro Center technicians were able to stack two 3-year licenses on my laptop, giving me 6 years of ESET coverage. However, they were not able to stack the two licenses on my desktop. I was advised by "Paul N." from Micro…
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New store location request
Where can I go to request/notify someone of the interest for a new store location? I currently live in Raleigh, NC where there has been a fair amount of interest in tech hardware that is expected to increase dramatically in the coming years. There are numerous tech companies already, and more companies with plans to…
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Micro Center Account Name
Is it possible to change the displayed name (username?) of your micro center account and if so, how can it be done?
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Register for Tax Exemption
This discussion was created from comments split from: How can I complete a non-profit tax exempt purchase of computers for my church?.
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Copy of reciept
Hi, I need a copy of my reciept for proof of price/value and date of purchase for the items I purchased in 2021 or 2022, I don't remember. I did open a microcenter/wellsfargo card to purchase my items, if that helps. Does anyone know how or if I can still get a copy of it?
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How are GPU restocks handled?
When the nvidia restocks come in, how are they handled? Will vouchers be handed out, is there a lottery, or is it first come first served?
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The RTX 5000 Launch At Marietta was Unacceptable
The launch for RTX 5000 series at the Marietta GA store was completely unacceptable. I was nearly trampled while trying to get in line since that location just insisted on no lining up till 9pm. There was a list of people who were there ealriest but nobody cared. The only people who ended up getting cards were the ones…
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Does Micro Center not want my money? Either the site is down or I have been blocked for months now
Does Micro Center not want my money? Several folks in the same boat on edit. I have been getting a 500 error for over a month. I have cleared the browser everything is default. Finally gave up and ordered a case online (Amazon) after not being able to even check if the local store had one for weeks.
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The receipt shows the same item twice, even though I only ordered one.
I ordered a Moza R3 on Monday, and just about 30 minutes ago, it was sent out for shipping. Recently, I checked the Orders menu for the receipt, and the same item appeared twice. I haven't been charged but I'm unsure about what's going on. Is this normal?
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Haven’t gotten order update
I ordered an aio cooler and was never given a order confirmation email and I ordered the item under a guest account
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UPS lost my package
Ups left my order at the wrong address. I filed a claim and after they investigated they told me to get intouch with Micro Center. I called and spoke with someone and haven't heard back yet. Order: 131-WO-11949550
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How would I request a new Micro Center location to be built?
I've lived in Arizona for most of my life, yet we've never have had a Micro Center here. Is there way to suggest that one could be built here? We have an ever-growing population, so it would be perfect! 😁
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Price Match
Trying to figure out how to get a price match on a few things I purchased today. Unfortunately my sales rep had to leave before I finished checking out. But from my understanding if it is ship and sold by Amazon and in stock then it can be price matched. Is it to late to do that? I also had a $15 off coupon that was…
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What to sign up for.
Hi, I have multiple things to bring in, and don't know what repair they fall under, or if I need to warn Micro Center before I arrive for my consultation with multiple problems.
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Can I split payments with more than 3 cards?
I have 3-4 Credit Cards, and i’m planning on splitting a big purchase between these 3-4 cards. is there a limit to how many cards I can use to split a payment? has anyone done this before? Thank you!
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Is it possible to get a return on my custom PC?
I’ve read through the return policy.. so my hopes are on the ground seeing as I’ve had this custom PC for 3 months. However, I figured I’d post before I went to sell it elsewhere. Since getting my custom PC build it has failed to work more times then I can count. Even after bringing it into Micro Center multiple times…
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Return item by mail - live far away from store
Hello, Yesterday I ordered a 240mm aio in-store while I happened to be near a Micro Center while on a trip. I realized that my PC case supports up to 280mm so I'd like to look into returning, as going back to that store would take 5-6 hours to and from. Could I mail this part and receive a return? I have not opened the…
