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What are my payment options?
Credit Cards Accepted At Micro Center stores, you can shop using your Micro Center Insider® Credit Card.* Unfortunately, the Insider Credit Card is not available to be used for online purchases. On microcenter.com and at our Micro Center stores, you can shop using MasterCard, VISA, American Express, Discover® Network Card,…
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Resolving Address Verification Issues Online
For security and accuracy, we require that the billing
address entered matches with the one on file with your bank. We apologize if
you experience any issues when placing an order online. In the event you get an
error message, here are just a few things you can try when placing your order: 1) Spell out any numbers on…
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Micro Center Service/Repair Information
Hello, most customers are always curious about information and pricing for the services that we offer in the store. Now, we do have some generic pricing for specific services, we also want to point out that these can vary from computer to computer. Also, the pricing may change with time so the pricing will not be posted…
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COVID-19 & Micro Center Frequently Asked Questions [FAQ]
Here we have an improved list of our Frequently Asked Questions. We've sorted them by the following categories and hopefully can address the questions you have. Just click on the category below and you'll see some common questions and answers related to that topic. As always, if you have a question not found here, please…
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What is your return policy?
Please check out our Knowledge Base article for the latest return policy information here! https://community.microcenter.com/kb/articles/28-what-is-the-return-policy
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How do I find the status of my repair, upgrade, or service order?
If you have your Repair Order Number or Service Order Number, you can check the status at: https://www.microcenter.com/site/service/repair-order.aspx Your Repair/Service Order Number should be located in your repair reservation email or on the top of your repair order check-in form. Your service technician will also reach…
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Return Items purchased online and shipped?
Can Items bought on the website and shipped be returned? Are they subject to the same return and Holiday Return policies? Thanks
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Does MicroCenter service the Steam Deck?
As far as upgrading (storage, thumbstick replacement, OS and dual boot)?
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Website wont let me purchase pc for some reason?
So i tried to buy a building service and the purchase just wont go through. I tried everything, the bank says everything is fine on my end. It's a visa debit if that helps at all?
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Donations
Because so many programs have gone online, many students are struggling to find computers. Does Micro Center donate old computers or is there a partner company that donates old computers? Thank you
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Return/Exhange or RMA motherboard.
So i’m fairly certain the motherboard I got has a faulty LAN port, tried updating drivers and everything but nothing is working.. I’ve been in contact with gigabyte (1 message per day) and I was wondering if I RMA through them can I still possibly exchange the motherboard for a different brand possibly or should I just go…
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Can anyone tell me how to share your wish list / favorites list with friends and family?
I remember a few years ago before the UI update there was a "share list" option. I just want to know if I'm missing something or if its a known issue.
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Need to delete my review
Hello, I need to delete my review on: *EDIT* Was going to link which bundle it was for, but since I'm new, it wont let me post links. Its the AMD Ryzen 7 9800X3D bundle with the MSI X670E MAG Tomahawk WiFi and 32GB RAM. After a reluctant trip to Best Buy to purchase a 7700X for a BIOS update, I determined that I had a…
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Bundle Price Changes
Hi, I recently moved and finally lived near a micro center, so I wanted to try my first PC build. I saw this awesome deal for a bundle with a Ryzen 9 7950x3d, MSI x670E MAG Tomahawk MB, and G.skill Flare 32GB DDR5 for $649.99. Here's an image of it I took to show a friend. I've been saving up since before moving and am on…
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Compatible Scanner for Latest Surface Laptop
I have the latest Surface laptop with the snapdragon ARM-64 processor and now learned my ScanSnap (Fujitsu) iX500 is not compatible (nor are any of the others). Does anyone have a recommendation on a scanner that is compatible? Just a scanner, not an all-in-one. Help is appreciated.
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BRING MICROCENTER TO IOWA
Bring the location to the des moine area or Ankeny there is plenty of space and also plenty for a market. In my opinion I get why you put it in bigger city’s but Ankeny is getting to the point we’re it’s starting to be the heart of Iowa. There needs to be a microcenter and I hope this actually gets sent to your team.…
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Idaho Store?
Just wanted to make a case for Idaho. Boise and the Treasure Valley in general is one of the most up and coming areas around, especially with Micron's HQ, Meta building a data center and also Amazons distribution center here, I just feel like this is an untapped tech resource over here 😋.
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Does Micro Center not want my money? Either the site is down or I have been blocked for months now
Does Micro Center not want my money? Several folks in the same boat on edit. I have been getting a 500 error for over a month. I have cleared the browser everything is default. Finally gave up and ordered a case online (Amazon) after not being able to even check if the local store had one for weeks.
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i cant receive SMS for new customer coupon for the 32GB Flash OR 32GB microSD
Hello, I just tried to get the "New Customer Exclusive" for the "FREE - Your Choice! 32GB Flash OR 32GB microSD " and it said that it sent it, but I didn't get anything on my email (it's been a day). I checked the spam list, and still nothing. How can I get help in this matter? Thanks in advance.
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Does MC allow for warranty on PC builds that keep having problems since built?
Any suggestions on how to fix a blue screen on a new build? Or anyone know if MC will allow for a person to purchase a warranty pass the offer date? Got my build from MC on September 1st. I've gotten a blue screen 3x already. I did not opt for the warranty on the build because I thought there would be no issues. I've taken…
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Does reseating the battery void warranty?
I have a laptop that won’t charge. It’s less than a month old. It was taken in for repair, and they just reseated the battery. That resolved it for about a week. If I open it and check the cables before driving an hour, will that void the store bought warranty?
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MicroCenter IIBuyPower ntel i9 13th Gen 13900KF crashing RMA?
Hi I bought a IBuyPower Y60 BI9N47T01 Gaming PC; Intel Core i9 13th Gen 13900KF, From MicroCenter's online store on 8/27/2023. The CPU crashes all the time does MicroCenter do RMA's for the CPU? if not where do I go to get one? I have an ASRock Z790-C motherboard, and despite installing the updated firmware from ASRock I…
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APC UPS systems
I bought two APC systems in August…(BN1500M2). In the last two days, both of them have alarmed, stopped working and shown a F02 error which online says there is a problem with the batteries. Once reset, they seem to be working but not sure ongoing they will be dependable. It would seem they are under warranty, but I can't…
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What does RRTV mean?
I was looking at motherboards and saw this. I couldn't find anything about what RRTV could mean so does anyone know?
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open box laptop with wrong charger in box
got the 729012 Lenovo V14 Gen 4 ABP 14" Laptop Computer - Business Black; AMD Ryzen 5 5500 on 10/27/2024 everything looked good until i unpacked the included power brick with the unit and i see it has the yellow flat end ( it even says 170w on the bottom) and the laptop i have use's a round tip. i have a universal here so…
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Need to file a complaint with the service dept / extended warranty usage
I shop at micro center not because your prices are good but because you offer a 2-3 year warranty on products at +/-10% cost. This is really appealing to me as I don't want to wait 1-2 weeks on shipping from an online retailer if I have an issue. I was told by the sells rep that I could use this warranty to get a refund…
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Ordered the wrong ram, can it be cancelled?
Accidentally ordered the wrong ram without signing in and cant cancel it in the order status section order number is #18654594
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Can't return open box item.
I reserved an "open box" Samsung 2 TB 990 Pro NVMe drive for in-store pick up at the Houston location this past weekend. I picked it up from the Internet Pick up area of the store and I was handed what looked to be a new drive with no yellow open box label. I didn't think too much of it, probably a customer return or…
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Need a copy of my physical receipt
Hello, I purchased a new laptop from the Duluth, GA location a few days ago. I have since lost my physical receipt. Can you assist me with obtaining a new copy? I will need it as I purchased a warranty with the device. Thank you.
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Every time I try to place my order it gives me the same error
I am trying to order a PC plus assembly for in-store pickup. However, every time I try to confirm my order it says "Your shopping cart has been cleared because we were unable to process the order. Please resubmit your order with another form of payment. Click here to return to www.microcenter.com." I would like to confirm…
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Cancel Order
I ordered twice by mistake. could you cancel one of order 18630748 ?
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try out AR headset in-store?
I'm interested in the XREAL Air 2 Pro AR Glasses, but I don't have any experience with AR Glasses and I don't know anyone who has them. Would it be possible to try them out in-store at the Fairfax location?
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Credit for an unopened item outside of 30 days that was part of a bundle
Hello, I purchased a bundle from the Houston Micro center about 2 months ago. I haven't opened any of the items (mobo, cpu, ram). I recently noticed that Micro center has a set of ram that I would like for my build instead of the one that came in the bundle. Since it's outside of the 30 day policy, is it possible to return…
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amazon prices
Do you guys price match with on line retailers ex. amazon,newegg,etc,
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Any plans for new store locations in Central Texas(Austin)?
With the closing of Fry's electronics the only real electronics retailers in Texas are the Apple store and Best Buy. Both are great but do not offer any real D.I.Y., Maker/STEM or electronics parts in the central Austin area. Our options are limited to online shopping, used parts or repair stores. A location in the Central…
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Warranty is a hassle
I purchased a two year warranty on the MSI B650I MPG Edge WiFi Motherboard less than a month ago. The Salesman, Tyler G. who the sold me the warranty, said that living 200 miles away is not an issue. Because I can ship it in for warranty services. This is not true. Micro Center Service Rep: "I sincerely apologize for…
