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Master Key for Intel gaming days
Hello! I bought an Intel ARC GPU recently - but I can’t find the master key that Intel needs for me to qualify for the gaming days promo to get Assassins creed. Not sure how to get help with this. Thanks!
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Is there any way to get Micro Center to respond with an update about a custom built PC?
I ordered a custom built PC and the order was confirmed on July 25. When I made the order a sales associate over chat said that it would take "a couple days" to assemble the PC which was a little too rosy to be entirely believable but it's now August 13. I've reached out by chat three times for an update. The first two…
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Open-box motherboard not working
Today I bought an open box Asus rog strix x670e-f but it won't boot and instantly give orange memory debug light. This is the only open box motherboard of its type at my local store. I also got the 2 year protection plan. What are my exchange options because I don't think I'm eligible to trade it for a new board of the…
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Received invalid redemption code for Star Wars Outlaws with purchase of 4070 Super
I recently purchased a Gigabyte 4070 Super Aero from MC and on my receipt I received a promo code to redeem Star Wars Outlaws, but when I went to redeem the code through NVIDIA, the app and website both say it isn't valid—that it's either incorrect or expired. I spoke to Nvidia support and they recommended that I contact…
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Accidental double order
Hello, I accidentally made a double order. Can I cancel order * redacted * ?
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I did not receive my promo code for Star wars outlaws with my purchase of my Dell m18 R2
I did not receive my promo code for Star wars outlaws with my purchase of my Dell m18 R2, it satisfies the intel 14th generation requirement and I purchased during the time period. Microcenter did not give me a physical receipt and I did not receive an email. I ordered the laptop online and picked it up in store.
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Receipt
Trying to find my receipt from 7/4, cannot find the physical or email copy, and it's not in my purchase history in my online account. How could I get this resent to my email?
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Do Microcenter Gift Cards Expire?
Hello! I have a couple Microcenter gift cards with approx. $200 on each one. I don't have a need to use them possibly for awhile. Do Microcenter gift cards expire eventually, and if so, how soon? What if I don't use them for let's say a couple years? Appreciate it!
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Can someone from Microcenter PM me about a Dell Support issue
Dell does not recognize my service tag for warranty service even though i have a receipt from microcenter and a picture on the back of the device that both show the same number. Microcenter Chat asked me to work with the store manager and i did with little success. I have the dell ticket number, at this point i cannot…
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How do I get replacement part for AnyCubic Kobra 2 Pro that is still under warranty
I bought the AnyCubic Kobra 2 Pro 3D printer in February of 2024 and the nozzle is now pushing into the hot plate when trying to auto level. I contacted AnyCubic support and they said that I would need a new thermal offset measurement module. I sent a copy of my MicroCenter receipt to AnyCubic support and they said they…
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when will the miami micro center open
I was waiting since 1/2/24
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No receipt with purchase
Every other transaction I've had at Microcenter I've had a convenient emailed receipt sent. My last purchase of a 7900xtx and MSI MEG psu i did not receive this receipt over email. What do I need to do to get this receipt emailed? I need invoices to register products.
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AMD game bundle
I recently saw that and was giving out free games to those who bought certain Ryzen cpus and after purchasing a 7700x I was wondering where the code is placed to redeem them? Thanks.
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Can I change my Micro Center Community username?
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Questions about MIAMI grand opening policies
When will sale prices be posted? (I'm 3h away, so want to make sure a trip is worth it). Can I reserve a product to pick up within the 3d window during the grand opening? Or is this unavailable? Thanks!
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Another receipt request
I purchased parts in-store (Mayfield Hts, OH) for a new intel system in late Dec 2022. I'm fairly certain my name and email are attached to the transaction, but it doesn't appear in my order list and my paper copy is long gone. Could I please get a copy of the receipt?
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Did not get my AMD CPU purchase promo code on the receipt
I purchased a Ryzen 7 7800x3d recently, and neither then digital or physical receipt have the promotional codes advertised for Warhammer 40,000: Space Marine 2 and Unknown 9: Awakening. Could I please get the code sent to me?
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Open box policy for monitors
I have a few questions about this as I am looking at SAMSUNG 32" Odyssey Neo G7 4K, Since it is open box will they let me test the display in store? Will they let me buy the 2 or 3 year product coverage? The policy states that it can be someone returned it or it was a display unit and I was wondering how long the units are…
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Please cancel pickup order 18417251
I was having issues with the checkout and didn't realize my order went through. Thank you.
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Phoenix store
I would like to add to the requests that a store be opened in Phoenix. We are a very large unserved region. Profits would abound…..
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Can I return an open box but not open computer with no box?
Over the weekend I bought a refurbished mini pc to use as a streaming device to off load the stream processing from my gaming pc. https://www.microcenter.com/product/675412/hp-elitedesk-800-g5-mini-desktop-computer-(refurbished) The item came in a plain cardboard box, inside was the computer in shrink wrap, a boxed…
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Online Order Cancellation
Hello, Can you guys cancel my online order? Order #: 131-WO-9913978
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Do I have to pay if they can't fix?
We dropped off a desktop that wasn't working after accidentally shutting off during a factory reset. We wanted them to identify the problem and give advice on how to fix it. They told us the m.2 SSD and the motherboard were broken. After we bought a new motherboard and SSD, they managed to magically find that there was a…
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Is the Miami Microcenter open? getting mixed messages
The official site says it opens on the 23th of this month, but The microcenter store lists the miami Store as Open Now Mon - Sat 10 to 9, Sun 11 to 6, Reddit also has posts saying the store is open? but google map says it "temporary" closed. So which is it? need to replace my intel CPU.
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Is the Miami Microcenter open? getting mixed messages
The official site says it opens on the 23th of this month, but The microcenter store lists the miami Store as Open Now Mon - Sat 10 to 9, Sun 11 to 6, Reddit also has posts saying the store is open? but google map says it "temporary" closed. So which is it? need to replace my intel CPU.
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Micro Center needs to come to Des Moines / Ankeny, Iowa!!
The nearest Micro Center from Des Moines, Iowa is in Overland Park, KS, south of Kansas City, and/or up north in St. Paul, MN next to Minneapolis (each over 3 hours away!). The Des Moines, IA metro sits directly between these two locations via the I35 corridor; which stretches from Minnesota to Texas. The Des Moines metro…
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Is anyone else having problems with the "Request Price" function for Westmont, Illinois?
For the last few days, I always get: "Sorry there was a problem sending to: <email>@gmail.com. Please try again later.
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Question regarding Intel laptop returns
Hello, I purchased a 13th gen i7 intel machine, and with all of the reports of defective cpus and failures from Intel I am concerned about the machine's reliability as it has exhibited slow downs/shutdowns. Is there any option for return/exchanges for a machine outside of the 15 day window?
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Intel 13900K deemed defective by Intel
I have an open support case with Intel regarding my 13900k chip purchased from Microcenter in January 2023. Intel has deemed that the chip is defective and does not have any 13900K in stock to replace it so they are offering a refund. Would Microcenter let me return the RAM and motherboard that were purchased on the same…
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Failing intel cpu's. Will Microcenter replace my warrantied intel with amd?
So Microcenter Fairfax built a PC for me. The original 13900KS worked for a few months then random blue screen, game crashes began and got worse for a few months. I took itnto MC and they said the 13900ks was faulty. They didn't have any more KS so they installed a 13900k and refunded the difference. Same story, the 13900k…
