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Cancel Order
I made an order early this morning and it was for the wrong case. I ordered the correct one and went to my orders to cancel the original order but didn't have any options through the website to do so? I also didn't have any order number generated yet so couldn't include that in the email. I just got the order number and…
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Order Shipping Status
I ordered a GPU recently, and the order is still under "Routed" status, and the charge has fallen off my card. What is the status of my order? When will it be shipped?
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on line order customer service help
I ordered a battery for my PC in mid February on line from the micro center site. I have a copy of my order and order # but when I sign in the site does not provide any way to put this info in. The battery is defected. I just used the pc on battery only charge one month ago. The battery will charge but it only holds this…
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No order status or email confirmation received
I placed an order earlier today and i have not received any email confirmation as of yet and the order is not on my account status, but I was charged for the item already, making be believe that the order should have went through? However i cannot see any status or confirmation about my order. It just updated after a…
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Price protection
I purchased a laptop a week and a half ago on my microcenter card. Since then the price has gone down $100. How do I go about getting that lower price?
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Website wont let me purchase pc for some reason?
So i tried to buy a building service and the purchase just wont go through. I tried everything, the bank says everything is fine on my end. It's a visa debit if that helps at all?
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Return Items purchased online and shipped?
Can Items bought on the website and shipped be returned? Are they subject to the same return and Holiday Return policies? Thanks
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Can anyone tell me how to share your wish list / favorites list with friends and family?
I remember a few years ago before the UI update there was a "share list" option. I just want to know if I'm missing something or if its a known issue.
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Compatible Scanner for Latest Surface Laptop
I have the latest Surface laptop with the snapdragon ARM-64 processor and now learned my ScanSnap (Fujitsu) iX500 is not compatible (nor are any of the others). Does anyone have a recommendation on a scanner that is compatible? Just a scanner, not an all-in-one. Help is appreciated.
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Could I cancel my order?
Hello I was hoping to buy a custom pc and when I clicked purchase I noticed that it was at the wrong store. the order number is 18761584 I really hope I can get help with this and I appreciate it in advance
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Out of State Order
Hello. My name is Gabriel Frazier, and I live in Louisiana. This Micro Center in Houston, TX, is nearest to my location but is still +250 miles away from me. Can my aunt Sheila, who lives in Houston, pick up my order and also pay w/ my credit card? My order number is 18813071.
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Return/Exchange CPU from Bundle
Hi! I was wondering if it would be possible to return/exchange a CPU from a bundle deal? I recently purchased the Ryzen 5 7600X3D bundle, but found that it might not be enough for my productivity use, such as programming with Python and data analysis/management with SQL and R. I noticed that the Ryzen 7 7700X also has a…
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How to Cancel an Online Order
I had made a an online order and wanted to know two things, 1 did it ship already? If not can i cancel it before it does.
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Does Micro Center do maintenance on custom water loops?
Hello! I bought a PC off my friend a couple years ago and it has a custom water loop. However, he never taught me how to do any maintenance on it or how to refill it or anything and I have no experience with them at all. I have neglected it because he lives in a different state. The reservoir is getting extremely low and I…
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Need to delete my review
Hello, I need to delete my review on: *EDIT* Was going to link which bundle it was for, but since I'm new, it wont let me post links. Its the AMD Ryzen 7 9800X3D bundle with the MSI X670E MAG Tomahawk WiFi and 32GB RAM. After a reluctant trip to Best Buy to purchase a 7700X for a BIOS update, I determined that I had a…
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Bundle Price Changes
Hi, I recently moved and finally lived near a micro center, so I wanted to try my first PC build. I saw this awesome deal for a bundle with a Ryzen 9 7950x3d, MSI x670E MAG Tomahawk MB, and G.skill Flare 32GB DDR5 for $649.99. Here's an image of it I took to show a friend. I've been saving up since before moving and am on…
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i cant receive SMS for new customer coupon for the 32GB Flash OR 32GB microSD
Hello, I just tried to get the "New Customer Exclusive" for the "FREE - Your Choice! 32GB Flash OR 32GB microSD " and it said that it sent it, but I didn't get anything on my email (it's been a day). I checked the spam list, and still nothing. How can I get help in this matter? Thanks in advance.
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Does MC allow for warranty on PC builds that keep having problems since built?
Any suggestions on how to fix a blue screen on a new build? Or anyone know if MC will allow for a person to purchase a warranty pass the offer date? Got my build from MC on September 1st. I've gotten a blue screen 3x already. I did not opt for the warranty on the build because I thought there would be no issues. I've taken…
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Does reseating the battery void warranty?
I have a laptop that won’t charge. It’s less than a month old. It was taken in for repair, and they just reseated the battery. That resolved it for about a week. If I open it and check the cables before driving an hour, will that void the store bought warranty?
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MicroCenter IIBuyPower ntel i9 13th Gen 13900KF crashing RMA?
Hi I bought a IBuyPower Y60 BI9N47T01 Gaming PC; Intel Core i9 13th Gen 13900KF, From MicroCenter's online store on 8/27/2023. The CPU crashes all the time does MicroCenter do RMA's for the CPU? if not where do I go to get one? I have an ASRock Z790-C motherboard, and despite installing the updated firmware from ASRock I…
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APC UPS systems
I bought two APC systems in August…(BN1500M2). In the last two days, both of them have alarmed, stopped working and shown a F02 error which online says there is a problem with the batteries. Once reset, they seem to be working but not sure ongoing they will be dependable. It would seem they are under warranty, but I can't…
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What does RRTV mean?
I was looking at motherboards and saw this. I couldn't find anything about what RRTV could mean so does anyone know?
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open box laptop with wrong charger in box
got the 729012 Lenovo V14 Gen 4 ABP 14" Laptop Computer - Business Black; AMD Ryzen 5 5500 on 10/27/2024 everything looked good until i unpacked the included power brick with the unit and i see it has the yellow flat end ( it even says 170w on the bottom) and the laptop i have use's a round tip. i have a universal here so…
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Need to file a complaint with the service dept / extended warranty usage
I shop at micro center not because your prices are good but because you offer a 2-3 year warranty on products at +/-10% cost. This is really appealing to me as I don't want to wait 1-2 weeks on shipping from an online retailer if I have an issue. I was told by the sells rep that I could use this warranty to get a refund…
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Ordered the wrong ram, can it be cancelled?
Accidentally ordered the wrong ram without signing in and cant cancel it in the order status section order number is #18654594
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Can't return open box item.
I reserved an "open box" Samsung 2 TB 990 Pro NVMe drive for in-store pick up at the Houston location this past weekend. I picked it up from the Internet Pick up area of the store and I was handed what looked to be a new drive with no yellow open box label. I didn't think too much of it, probably a customer return or…
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Need a copy of my physical receipt
Hello, I purchased a new laptop from the Duluth, GA location a few days ago. I have since lost my physical receipt. Can you assist me with obtaining a new copy? I will need it as I purchased a warranty with the device. Thank you.
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Cancel Order
I ordered twice by mistake. could you cancel one of order 18630748 ?
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try out AR headset in-store?
I'm interested in the XREAL Air 2 Pro AR Glasses, but I don't have any experience with AR Glasses and I don't know anyone who has them. Would it be possible to try them out in-store at the Fairfax location?
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Credit for an unopened item outside of 30 days that was part of a bundle
Hello, I purchased a bundle from the Houston Micro center about 2 months ago. I haven't opened any of the items (mobo, cpu, ram). I recently noticed that Micro center has a set of ram that I would like for my build instead of the one that came in the bundle. Since it's outside of the 30 day policy, is it possible to return…