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Misrepresentation of Warranty Coverage
I’ve been a loyal customer of Micro Center for over 15 years. Until now, I’ve always trusted your company to deliver fair value and honest service. That trust was broken when I attempted to use a warranty I was told covered accidental damage, only to be informed it didn’t. At the time of purchase, your employee clearly…
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Micro Center - New Location Request - Albany, NY
Are there any plans for a Micro Center in the Albany/Schenectady/Troy market? The closest store is Yonkers with a nearly 2.5 hour drive. There is a thriving tech scene in the area with RPI and the NYCREATES NanoTech campus.
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When will Microcenter be getting the new SOL-R joysticks from Thrustmaster?
I'm eager to get a pair of these, but I'm not going to commit until I'm able to put hands on a pair, so I'm hoping to find out when these new wonders will be gracing the shelves at my local Microcenter. I live in the Dallas area, so I'm hoping we might see these soon. Would anyone happen to have an idea as to when?
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gpu trade in policy
am i able to trade in a gpu that was purchased at microcenter but was gifted to me?
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Micro Center - New Location Request - Jacksonville, FL
Could we please get a location added in Jacksonville, FL? I know there's one opening in Miami sometime this year but that is simply too far of a drive. The Jacksonville, FL location would essentially put a spot in between the Atlanta area locations and the Miami locations (for people who live near the middle of the two…
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APC warranty and return
Bought APC backup pro less than 6 months ago. Heard an alarm and saw what I thought was F09 code. Now all I see is the green power button and no charging or power output. APC states I have to talk to who I bought it from but see no option on the website.
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Has Microcenter looked into opening a Tampa Store?
I mean it's long overdue opening a store in Florida but in Miami at the moment is a long haul from Tampa. It's disappointing that the only option on the West Coast of Florida is a Bestbuy and their options are slim and limited. The only options outside of Bestbuy is Amazon or Mom and Pops shops.
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New store
Hi, do you think there’s a possibility for a new store in Ashburn?
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Customer support has vanished
The customer experience has deteriorated to the point I'm close to done shopping here. I want to support local businesses, but Microcenter does not care about customers anymore. No customer service number to call. Salesmen are ignorant about tech and unfriendly. Chat takes hours to get to someone and even then you have to…
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Substitute ITX motherboard in CPU/mobo/RAM bundle?
Hello MC forums, I am building a PC from Micro Centre (Chicago) and would like to take advantage of the bundles they offer with CPU, mobo, and RAM. However, I was planning on building an ITX build, but the only bundle motherboards are in ATX format. Is it possible for me to swap out the motherboard for one of the exact…
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3D printer filaments with carbon, glass, or ceramic fiber
IIRC Microcenter has 3D printers on display and operating for demonstration purposes at the St. Louis Park location. What filaments are used in them for demonstration? I understand microcenter sells some filaments that contain carbon fiber. Have any filaments with either carbon, glass, or ceramic fiber been used in any…
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Are you going to stock ASUS ROG Crosshair x870E Apex on April 4th?
I’m planning to just visit your store nearby my home. Just wanna make sure MicroCenter will carry it. Otherwise I have to buy it on Newegg.
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Has anyone else had this many issues regarding a repair/diagnostic?
I brought my PC in like.. three weeks ago or so for a diagnostic. The first time around wasn't so bad honestly, in about 3 days they told me the GPU was bad, so I picked it up, bought a new GPU, and plugged it in. The new GPU didn't fix the problem though and I got the same error on my motherboard, so either the new GPU…
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I Need To Vent...Please MC Help Us
Over the weekend for the third time I have gone to wait prior to store opening to get a RTX 5090 and for the third time in a row getting there 5 hours before opening I am 5th or 6th in line and miss out. The first 4 people all three times were the SAME EXACT people and each time they have walked away with a GPU. This time…
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BRING MICROCENTER TO IOWA
Bring the location to the des moine area or Ankeny there is plenty of space and also plenty for a market. In my opinion I get why you put it in bigger city’s but Ankeny is getting to the point we’re it’s starting to be the heart of Iowa. There needs to be a microcenter and I hope this actually gets sent to your team.…
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I lost a receipt on a item and I was still wondering if I could return it.
I bought the "Logitech Flight Instrument Panel" around 8 days ago, but I lost the receipt for the item and did not have any phone or account attached to the purchase. I wonder if there would be any way to get the refund back on my card or in store credit.
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Requesting a Digital Receipt
Hi, I made a purchase at Tustin store yesterday and I could not find my receipt. Is it possible to get a digital copy of the order? I need it for registering the product and fill in warranty information.
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Where can I go to request/notify someone of the interest for a new store location?
I currently live in Wichita, Ks where there has been a fair amount of interest in tech hardware that is expected to increase dramatically in the coming years. There are numerous tech companies already, and more companies with plans to construct offices in the area. Google, Apple, SAS, Cisco, GE, Red Hat are just some of…
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A clearance item i bought was damaged, but damage was not listed.
I’ve been collecting parts for my computer build for the last two years, and back in November I bought my motherboard. My MSI B-450 A Pro Max was on sale for $71 marked down from $89. It was on clearance due to someone returning it I presume. On the yellow label on the box, it said that the motherboard was complete and…
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How to get monster hunter wilds promo?
so recently i got a 7800xt for my pc and I've checked on the microcenter website and it says that with select rx 70 series cards and the card i bought is one of those select cards and i haven't gotten any promo or nothing so i was wondering if anyone knew where this would be or if i could get some live chat support.…
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What do I do now? Faulty open box tested GPU.
Ran out to my closest microcenter last Friday. (an hour away) Cause I saw a couple of 5080 in stock. (Of course I get there and staff tells me the system is faulty and they've been sold out since this morning. Too bad there's never any number I can call ahead before wasting 2 hours of gas.) Regardless I take a look around…
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Experience with Micro Center Service Repair
What has been your experience with Mico Center fixing issues they did not resolve/create after a service? Do they usually offer compensation? Do they fully fix the issue?
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Can someone provide Micro Center's main office email?
First, I want to acknowledge the fantastic staff at the Tustin location. They have always been kind and helpful. However, my recent experience with a service request was disappointing, particularly regarding communication and the resolution process. I brought my PC to Micro Center Tustin to install two 2TB SSDs purchased…
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Question on Returning unopened items not functional for my use case in exchange for store credit
I purchased two 3d Printers back in December 2024: an A1 Mini and A1 Mini Combo for a project to begin in March. They are unopened in their original boxes. I found out that they can't print the materials I need and therefore they're useless for the purpose I bought them. The return window past. Could I still take them to…
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How do I go about cancelling an online shipping order?
Hi, I just submitted an online shipping order (#19210950), but would like to cancel it as I realized I ordered the incorrect item. How would I go about cancelling the order? Thanks!
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When will Madison Heights Micro Center location restock?
Hello there, Just so I don't drive 120+ miles to miss out, I was wondering. When will (most likely) Micro Center of Madison Heights receive new RTX 5070 Ti graphics cards? I know they're sold out right now, but I'd love to visit the store the morning of a delivery to get one. I've heard they used to show up on Fridays…
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Donations
Because so many programs have gone online, many students are struggling to find computers. Does Micro Center donate old computers or is there a partner company that donates old computers? Thank you
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Cannot register passmail email address
I've had enough of giving my email address out to people, so I filter everything through Simple Login. This makes a @passmail.net address. Micro Center will not allow me to use this email address. Is this an error? If not, how can I delete my Micro Center account as an alternative way of removing my email address from the…
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How to transfer Mirco Center extended warranty to another person who purchased something I sold?
Like the title says, how to I go about doing this??? What information do I need from the buyer to transfer it over to him. Thanks in advance.
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Chat button totally broken in all browsers
I recently bought an Intel Arc B580 that was DOA, but I can't get the tech chat to open on ANY browser on ANY device. I have tried everything I can think of, but the "Chat Online" button at does not work at all. Any ideas of how I can actually get some support without driving to a Microcenter?
