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Chat button totally broken in all browsers
I recently bought an Intel Arc B580 that was DOA, but I can't get the tech chat to open on ANY browser on ANY device. I have tried everything I can think of, but the "Chat Online" button at does not work at all. Any ideas of how I can actually get some support without driving to a Microcenter?
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How can I start a chat for tech support?
I recently bought an Intel Arc B580 that was DOA, but I can't get the tech chat to open on ANY browser on ANY device. I have tried everything I can think of, but the "Chat Online" button at does not work at all.
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Location in Las Vegas?
We could really use a MicroCenter in Las Vegas! Especially with Fry's going belly up (not that they have been competitive for years now) there is a real vacuum in the valley. Indeed, it's rather surprising to me there is a dearth of options for local computer parts; in the 90's Vegas used to be full of mom/pop computer…
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Free USB Stick?
I signed up for the emails a while ago saying there's a free USB stick for those who sign up. Now that the store is open I haven't heard anything about it. No email or text came through. Any ideas?
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Customer Complaint Line
I dropped my PC off to be diagnoses about a month ago and the technician at the desk which I dropped off my PC at the time stated it would take about 3-4 days to be done with the diagnoses. 3-4 Days later still not reply through email, phone, nor text message so I took matters into my own hands to find a contact number. No…
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ESET License Activation
On Feb 8, 2022, I bought four 3-year ESET licenses, two for my laptop and two for my desktop. The Micro Center technicians were able to stack two 3-year licenses on my laptop, giving me 6 years of ESET coverage. However, they were not able to stack the two licenses on my desktop. I was advised by "Paul N." from Micro…
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New store location request
Where can I go to request/notify someone of the interest for a new store location? I currently live in Raleigh, NC where there has been a fair amount of interest in tech hardware that is expected to increase dramatically in the coming years. There are numerous tech companies already, and more companies with plans to…
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Micro Center Account Name
Is it possible to change the displayed name (username?) of your micro center account and if so, how can it be done?
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Register for Tax Exemption
This discussion was created from comments split from: How can I complete a non-profit tax exempt purchase of computers for my church?.
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Copy of reciept
Hi, I need a copy of my reciept for proof of price/value and date of purchase for the items I purchased in 2021 or 2022, I don't remember. I did open a microcenter/wellsfargo card to purchase my items, if that helps. Does anyone know how or if I can still get a copy of it?
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How are GPU restocks handled?
When the nvidia restocks come in, how are they handled? Will vouchers be handed out, is there a lottery, or is it first come first served?
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The RTX 5000 Launch At Marietta was Unacceptable
The launch for RTX 5000 series at the Marietta GA store was completely unacceptable. I was nearly trampled while trying to get in line since that location just insisted on no lining up till 9pm. There was a list of people who were there ealriest but nobody cared. The only people who ended up getting cards were the ones…
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Does Micro Center not want my money? Either the site is down or I have been blocked for months now
Does Micro Center not want my money? Several folks in the same boat on edit. I have been getting a 500 error for over a month. I have cleared the browser everything is default. Finally gave up and ordered a case online (Amazon) after not being able to even check if the local store had one for weeks.
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The receipt shows the same item twice, even though I only ordered one.
I ordered a Moza R3 on Monday, and just about 30 minutes ago, it was sent out for shipping. Recently, I checked the Orders menu for the receipt, and the same item appeared twice. I haven't been charged but I'm unsure about what's going on. Is this normal?
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Haven’t gotten order update
I ordered an aio cooler and was never given a order confirmation email and I ordered the item under a guest account
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UPS lost my package
Ups left my order at the wrong address. I filed a claim and after they investigated they told me to get intouch with Micro Center. I called and spoke with someone and haven't heard back yet. Order: 131-WO-11949550
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How would I request a new Micro Center location to be built?
I've lived in Arizona for most of my life, yet we've never have had a Micro Center here. Is there way to suggest that one could be built here? We have an ever-growing population, so it would be perfect! 😁
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Price Match
Trying to figure out how to get a price match on a few things I purchased today. Unfortunately my sales rep had to leave before I finished checking out. But from my understanding if it is ship and sold by Amazon and in stock then it can be price matched. Is it to late to do that? I also had a $15 off coupon that was…
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What to sign up for.
Hi, I have multiple things to bring in, and don't know what repair they fall under, or if I need to warn Micro Center before I arrive for my consultation with multiple problems.
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Can I split payments with more than 3 cards?
I have 3-4 Credit Cards, and i’m planning on splitting a big purchase between these 3-4 cards. is there a limit to how many cards I can use to split a payment? has anyone done this before? Thank you!
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Is it possible to get a return on my custom PC?
I’ve read through the return policy.. so my hopes are on the ground seeing as I’ve had this custom PC for 3 months. However, I figured I’d post before I went to sell it elsewhere. Since getting my custom PC build it has failed to work more times then I can count. Even after bringing it into Micro Center multiple times…
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Return item by mail - live far away from store
Hello, Yesterday I ordered a 240mm aio in-store while I happened to be near a Micro Center while on a trip. I realized that my PC case supports up to 280mm so I'd like to look into returning, as going back to that store would take 5-6 hours to and from. Could I mail this part and receive a return? I have not opened the…
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Claiming an offer "Get Assassin’s Creed Shadows with purchase of qualifying Intel product"
All B580 pages has an offer "Get Assassin’s Creed Shadows with purchase of qualifying Intel product" An official softwareoffer.intel.com has form to claim an offer but it requires Master Key. I've purchased Intel Arc B580 few weeks ago but still not recieved any masterkey from MicroCenter How to claim this offer / get…
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Terrible customer service.
Micro center removed their phone number for their store, perhaps because when you try to actually contact the line after waiting in a queue for half an hour it tells you there is a problem, tells you to try again later, and then hangs up on you. I try to use the online chat assistance and it doesn't even work. I live an…
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Whats the catch with things in stock online but out of stock when you get to the store
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GPU Lottery
Hi! I just moved near my first Micro Center in mayfield heights Ohio. I’m new to this whole GPU situation. I’ve seen stuff on people waiting and line and vouchers etc. does Micro Center (specifically Mayfield Heights) usually do a lottery now for launch day products. If yes, how does that work? I’ve seen people camping out…
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AVAILABLE FOR IN-STORE PICKUP ONLY
Can I buy the items that are only in store online then pick them up at a later date?
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**Removed** online order #
Can you provide tracking info?
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Law Enforcement Officer Discount
Does the LEO discount still apply today with badge or form of ID in 2024? The last posts are from 2022 when they discontinued the First Responder discount. Mods? Thank You!
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Microcenter Shopping Site down
Try to go there and constantly get redirected to the 500 page.
