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PowerSpec General Questions
Greetings, We'd like to hear your questions regarding our PowerSpec PC's. Please ask anything you would like. Pre-sales and post-sales. Questions about the testing and qualification process internally. Really, anything you would like and we'll answer as soon as possible. Our intent is to compile the data gathered into an…
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PowerSpec BIOS Requests and Questions - AMD
Greetings, This a thread for our customers to request BIOS updates, or at least ask questions about BIOS updates and if new features may improve them system performance and reliability. Please post here with all questions and requests. We'll add the BIOS updates to this thread as they become available.
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PowerSpec BIOS Requests and Questions - Intel
Greetings, This a thread for our customers to request BIOS updates, or at least ask questions about BIOS updates and if new features may improve them system performance and reliability. Please post here with all questions and requests. We'll add the BIOS updates to this thread as they become available.
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PowerSpec ATX 205 Chassis
Greetings, This is a guide explaining the chassis buttons. Power – This button turns the system on. If you hold the power button it will turn the system off Color – This button cycles through the colors for the case fans Mode – This button cycles through the fan effects How to install 2.5 SSD drive: Things you’ll need: ·…
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PowerSpec BIOS - Intel Default Settings - 8/23
Greetings, In this thread we'll be providing BIOS updates for our Intel Z690/790 boards that provide the Intel Default Power Settings as an option in the BIOS. I'll list by board, rather than model and provide instructions on determining the board. What does these BIOS updates address? Premature degradation issues with the…
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PowerSpec ATX 206 Chassis
Greetings, This is a guide explaining the chassis buttons. Power – This button turns the system on. If you hold the power button it will turn the system off Inner Ring – Inner RGB ring Color – This button cycles through the colors for the inner ring on the case fans Mode – This button cycles through the inner ring fan…
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PowerSpec Dashboard
Greetings, This is our initial release: https://apps.microsoft.com/detail/9MT4RC4TPKMM Please provide your feedback on the UI and what you'd like to see. We plan to upgrade and improve this app over time.
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PowerSpec CG237 Chassis
How to remove the side panel: Things you’ll need: Phillips screw driver (Sizes 0-2) Pull up on the handle on the back of the top panel to take the panel off. 2. Once the panel is off locate the screw holding the glass panel on and unscrew it. 3. Carefully pull up on the glass panel to take it off. 4. When putting the glass…
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Fortnite Crashing on AMD CPU's after 33.10
Greetings, This is an issue on the AGESA firmware p to 1.2.0.2A. If you are having this issue, let me know. We will get an updated BIOS out. G719:
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Firmware Issues with WD NVMe drives and 24H2
Greetings, Be advised there is a known issue with some WD and Sandisk NVMe drives that can cause instability and OS corruption with the 24H2 update. See this article for more information: https://support-en.sandisk.com/app/answers/detailweb/a_id/51469 Impacted Drives and required firmware versions: WD_BLACK SN770 NVMe SSD…
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PowerSpec PSU Selection - Manufacturer Recommendations
I'd like to discuss our power supply qualification process and how we decide if a PSU is adequate for a configuration. We measure power at the wall and on the system. When we qualify any PSU used on a PowerSpec, we run it, assuming it's gold rated, 10% above the rated output at the wall and we expect the PSU to survive…
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PowerSpec Micro ATX 205 Chassis
How to install 2.5 SSD drive: Things you’ll need: SATA data cable Four M3 screws Phillips screw driver (Sizes 0-2) Make sure system is powered off before adding SSD Get the SATA data cable from the accessory kit Unscrew the two screws on the back-side panel and slide panel off Locate the SATA power cable that is connected…
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PowerSpec AM5 - AGESA 1.0.0.7b+ (Optional)
Greetings, The AGESA 1.0.0.7b is showing substantial improvements in memory compatibility and we've been able to push much higher frequencies than previously such as 7200+ in certain configurations with manual overclocking. We're going to work through our AM5 boards and offer optional BIOS updates that include this AGESA…
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Attention: PowerSpec G516 (& Other Radeon RX 6000 Series Systems) GPU Driver Issue
We've received reports from some users that their PowerSpec G516 does not wake from sleep using certain monitor configurations. While we have not been able to replicate this in our lab, we have found plenty of reports online that seem to point towards a GPU driver issue on the Radeon Adrenaline drivers from version 23 and…
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Attention: PowerSpec G714 - Potential Instability
Greetings, Some users have reported experiencing memory instability on their PowerSpec G714. We have determined this to be a memory controller binning issue that effects a relatively small number of the 7800X3D processors used on this system. The issue stems from the VDDP voltage set when the XMP is loaded. We have…
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G481 Bios and Drivers
I purchased the G481 from Microcenter recently and the PC can with a Gigabyte Aorus Elite X Ice motherboard. Can I download updated drivers and the bios for my PC's motherboard directly from Gigabyte's website form the Aorus Elite X Ice motherboard page? Thank you…
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PowerSpec 1530 replacement battery
Hi Just wondering where I can obtain a replacement battery for the PowerSpec 1530 as my current one doesn't seem to hold a charge anymore. Any guidance will be appreciated!
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Why PowerSpec computer uses custom BIOS?
What exactly is the reason that Microcenter uses a custom BIOS on Powerspec? Everything is off-the-shelf. Making a custom BIOS locks out users' ability to update from the manufacturers' BIOS updates. Can anyone care to comment? Thanks.
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PowerSpec B940/G440/G441 (MSI Pro Z690-A WIFI DDR5) Fan Noise
Greetings, This post will help you address any excessive fan noise you've experienced with the systems listed in the title. If the case fans seem too loud or droning, please follow these instructions. Option 1 (B940/G440/G441/PowerSpecs containing the MSI Pro Z690-A WIFI DDR5 Only): Download custom BIOS E7D25IZ1.zip from…
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Is it possible to switch color/type of case?
I am interested in purchasing the PowerSpec G757 but want a black, not white case. Is this available with a black case? Any idea of the approximate cost to build a system just like this but in a similar case but a black case? Thanks!
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PowerSpec G760 AIO Cooler whine/buzz
The PowerSpec G760 I bought has an incredibly high pitched/annoying whining sound, even when my PC is idling. After process of elimination, I narrowed it down to the AIO cooler. I have to turn the pump fan down to 60% for the noise to go away. And when I gradually adjust it back up, the whine comes back with a vengeance at…
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PowerSpec G468 BIOS/TPM issue after power outage
Hello PowerSpec / Micro Center Support, I have a PowerSpec / MicroElectronics G468. I am trying to confirm the correct BIOS/firmware recovery path because the system developed several issues after a sudden power outage. System information: System Manufacturer: MicroElectronics System Model: G468 System SKU: 290627…
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14900KF issues
I have a PowerSpec G474 with an Intel 14900KF CPU. It's been pretty unstable since I purchased it. Frequent crashes, screen goes black, and nothing of use in the Event Viewer that I can see, just that the previous shutdown was "unexpected." I understand that this has been a problematic CPU and the issues with it are…
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Updating Drivers on PowerSpec G731
Hi there. I just purchased the G731. It came with a Mystic Light Lite that controls the RGB lights. I was hoping to be able to monitor the core temps with Mystic Light (regular version), so I installed MSI Center, but before I can use the Mystic Light via MSI Center, it's taking me to the update section to update the…
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After uninstalling Mystic Light Lite that comes with a PowerSpec G731, how can I reinstall it?
I searched online and cannot find where I can download the original Mystic Light Lite version (not the full Mystic Light full version) that came with the desktop computer. Where can I find it? Thank you.
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AIO cooler on PowerSpec?
I'm looking at either a G913, G758 or G457. Since I read so many people having problem with the AIO Cooler Master on their PowerSpec, my question is: do all PowerSpecs still come with this cooler? Thanks!
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Is it normal for my Ryzen 7 9800x3s in my powerspec g759 to go up to 92.5c while running Novabench?
I think that temp is too high and wondering whether the water cooler is working properly. I am running the novabench performance test and not the stress test. It does cool down pretty fast after the test ends. I thought good water cooling should only have the ryzen 7 9800x3d only go up as high as 70-80c with that test. I…
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Powerspec G757 Crashing
Hello, I purchased the G757 back in December 2025. Recently, it has started crashing after 1-2 hours of gaming. No warnings, turns off completely. In order to turn it back on, I have to flip the switch where the power cord plugs in. I originally had it plugged into a surge protector and moved it directly to an outlet. I…
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Bios for PowerSpec G443
I just bought a new PowerSpec G443 Gaming PC. While my friend was helping me add a couple of hard drives, he also tried to be smart and update all the drivers, etc - including unfortunately the BIOS for the MSI Pro Z690-A WiFi motherboard, not realizing the PowerSpec was using a custom bios. While everything seems to work…
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Brand new PowerSpec G528 randomly restarting while gaming - Kernel Power 41 BugcheckCode 0 + TPM err
Hey, I just got a PowerSpec G528 (RTX 5060, Ryzen 5 7500X3D, 650W PSU) 2 days ago and it's been randomly restarting while gaming. It's happened in both DBD and Valorant. Event Viewer shows 6 Kernel-Power 41 crashes with BugcheckCode 0 every time, and a TPM hardware error (Event 14). Stress tests pass fine but the crashes…
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MIKE, How can i lower temp while lowering fan noise . I have AIO set to full blast in bios.
I also have 1000w instead of the 850w. undervolt maybe???? If so, how?
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Loving my new PowerSpec G914 (and Asus PG32UCDM3 OLED Panel)
Thank you, MICRO CENTER! Great experience so far and I also appreciated the sales manager stopping over to say thank you at purchase (nice touch).
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B850 Gaming Wifi6 AM5 - Powerspec Build G757 - Bios Question
Hello Engineers, Hi, I’m looking for an updated BIOS for my PowerSpec desktop. To be clear, I am not experiencing any issues at the moment. Purchase Date: March 21 Model: G757 Motherboard Model: B850 Gaming Wifi6 Bios Firmware Version: AMI F5a GA2 (7/31/2025) Board Revision: x.x (Per Speccy it shows x.x, the PCB does not…
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How do I turn off the lights in the fans...
Can't seem to find the software to turn of these lights.. Thank You Michael
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Link to BIOS updates
I have the following desktop and need a bios update. Where can I find a link to download it? PowerSpec G484 (Micro Electronics) Your “Micro Electronics model G484” with SKU 915942 corresponds to the PowerSpec G484 gaming PC sold by Micro Center. Thank you.
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BIOS for PowerSpec G443
I updated my bios to the latest for the MSI Pro Z690-A WIFI motherboard. Everything seemed to be working but the fans were running at 100%. It was noticeably louder. I fixed this by changing the SYS-4 fan (which must be the fan hub) from DC to PWM in the BIOS. Are there other BIOS settings that I should change? Can someone…
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Powerspec G528 Bluetooth Not Working
I recently purchased the Powerspec G528 from Microcenter and have been using it for around 3 weeks, but I've encountered an issue with its Bluetooth. After turning it off or after a while, the Bluetooth turns off by itself and disappears, making it unable to turn it back on. The only way to get it back is by restarting my…
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g914 drive bays
i just bought a pwerspec g914 which uses a gc237 case - I opened it up and looks like i can add one 3.5in drive but the case specs list 2 internal 3- 1/2 inch bays - Am i just not seeing the other bay? it looks like the cage comes out- Could i add a taller cage?
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G510 bios
Can I get newest bios for g510, stuck in a reboot loop after doing system restore
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Powerspec G527 frequent Hard crash / reboots
Hi all, recently picked up a G527 (Ryzen 7500x3d, MSI B850, powercolor 9060XT) to replace my nearly 10 years old intel build. I was excited to get back into some games but I've run into increasingly frequent crashes black screen/blue screen/reboot into windows (which show as event ID 41 in W11 Event Viewer). This primarily…
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G911 Ethernet port stopped working!
I purchased my system last August. Today, my direct connection to house internet (1.2GB ethernet) stopped working. The cable is fine as it works with other PCs and my laptop. No flashing green light comes on the back panel of the PC now when the ethernet cable is plugged in. Is it hosed or is there some way to diagnose an…
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PowerSpec B686 ethernet adapter not working (on four units)
Hello, I just got off the phone with tech support (who was very friendly and helpful) - we went through updating drivers for the ethernet adapter and the motherboard LAN adapter(s), with no joy. In short, I bought four B686 Powerspec units in the middle of last year, and all four of them have non-functioning ethernet…
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Where's the legacy specs for Power Specs on Powerspec.com
Am I missing something? Where is the legacy spec page on Powerspec.com? I even asked store associates and no one knows. One of the best parts about buying a prebuild Power Spec is you had access to the specs LOOOOOOOOOOOOOOOOOOONG after every other OEM made it impossible to find. I have a 4-year-old PC that I can't find…
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Powerspec g730 fan setup?
Hello, is there a manual to see how the fans are set up? Are they daisy chained using fewer header/sensor than number of fans? This system has 2 front fans, 1 back fan, and 2 top fans. A total of 5 fans. When I go into gigabyte bios smart fans settings, there are these 6 entries: cpu _fan cpu_opt sys_fan1 sys_fan2 sys_fan3…
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G516 bios
Need the latest bios
