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PowerSpec BIOS Requests and Questions - AMD
Greetings, This a thread for our customers to request BIOS updates, or at least ask questions about BIOS updates and if new features may improve them system performance and reliability. Please post here with all questions and requests. We'll add the BIOS updates to this thread as they become available.
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PowerSpec BIOS Requests and Questions - Intel
Greetings, This a thread for our customers to request BIOS updates, or at least ask questions about BIOS updates and if new features may improve them system performance and reliability. Please post here with all questions and requests. We'll add the BIOS updates to this thread as they become available.
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PowerSpec General Questions
Greetings, We'd like to hear your questions regarding our PowerSpec PC's. Please ask anything you would like. Pre-sales and post-sales. Questions about the testing and qualification process internally. Really, anything you would like and we'll answer as soon as possible. Our intent is to compile the data gathered into an…
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PowerSpec BIOS - Intel Default Settings - 8/23
Greetings, In this thread we'll be providing BIOS updates for our Intel Z690/790 boards that provide the Intel Default Power Settings as an option in the BIOS. I'll list by board, rather than model and provide instructions on determining the board. What does these BIOS updates address? Premature degradation issues with the…
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PowerSpec ATX 205 Chassis
Greetings, This is a guide explaining the chassis buttons. Power – This button turns the system on. If you hold the power button it will turn the system off Color – This button cycles through the colors for the case fans Mode – This button cycles through the fan effects How to install 2.5 SSD drive: Things you’ll need: ·…
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PowerSpec ATX 206 Chassis
Greetings, This is a guide explaining the chassis buttons. Power – This button turns the system on. If you hold the power button it will turn the system off Inner Ring – Inner RGB ring Color – This button cycles through the colors for the inner ring on the case fans Mode – This button cycles through the inner ring fan…
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PowerSpec Dashboard
Greetings, This is our initial release: https://apps.microsoft.com/detail/9MT4RC4TPKMM Please provide your feedback on the UI and what you'd like to see. We plan to upgrade and improve this app over time.
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PowerSpec CG237 Chassis
How to remove the side panel: Things you’ll need: Phillips screw driver (Sizes 0-2) Pull up on the handle on the back of the top panel to take the panel off. 2. Once the panel is off locate the screw holding the glass panel on and unscrew it. 3. Carefully pull up on the glass panel to take it off. 4. When putting the glass…
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Fortnite Crashing on AMD CPU's after 33.10
Greetings, This is an issue on the AGESA firmware p to 1.2.0.2A. If you are having this issue, let me know. We will get an updated BIOS out. G719:
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Firmware Issues with WD NVMe drives and 24H2
Greetings, Be advised there is a known issue with some WD and Sandisk NVMe drives that can cause instability and OS corruption with the 24H2 update. See this article for more information: https://support-en.sandisk.com/app/answers/detailweb/a_id/51469 Impacted Drives and required firmware versions: WD_BLACK SN770 NVMe SSD…
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PowerSpec PSU Selection - Manufacturer Recommendations
I'd like to discuss our power supply qualification process and how we decide if a PSU is adequate for a configuration. We measure power at the wall and on the system. When we qualify any PSU used on a PowerSpec, we run it, assuming it's gold rated, 10% above the rated output at the wall and we expect the PSU to survive…
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PowerSpec Micro ATX 205 Chassis
How to install 2.5 SSD drive: Things you’ll need: SATA data cable Four M3 screws Phillips screw driver (Sizes 0-2) Make sure system is powered off before adding SSD Get the SATA data cable from the accessory kit Unscrew the two screws on the back-side panel and slide panel off Locate the SATA power cable that is connected…
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PowerSpec AM5 - AGESA 1.0.0.7b+ (Optional)
Greetings, The AGESA 1.0.0.7b is showing substantial improvements in memory compatibility and we've been able to push much higher frequencies than previously such as 7200+ in certain configurations with manual overclocking. We're going to work through our AM5 boards and offer optional BIOS updates that include this AGESA…
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Attention: PowerSpec G516 (& Other Radeon RX 6000 Series Systems) GPU Driver Issue
We've received reports from some users that their PowerSpec G516 does not wake from sleep using certain monitor configurations. While we have not been able to replicate this in our lab, we have found plenty of reports online that seem to point towards a GPU driver issue on the Radeon Adrenaline drivers from version 23 and…
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Attention: PowerSpec G714 - Potential Instability
Greetings, Some users have reported experiencing memory instability on their PowerSpec G714. We have determined this to be a memory controller binning issue that effects a relatively small number of the 7800X3D processors used on this system. The issue stems from the VDDP voltage set when the XMP is loaded. We have…
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Issue with G765 - Gigabyte B850 Gaming WiFi6 - Ping instability
Hi I just setup this desktop and installed games on it. I played one game and noticed my ping was very unstable and causing me to lag in game. I ran some speed tests on the internet in a browser and the speeds seem fine - getting 400+mbps which is about what my other computer was getting. I verified the ping was unstable…
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PowerSpec G757 — DDR5-6000 EXPO Stability Gigabyte B850 Gaming WiFi6 / 9800X3D)
Hi everyone, I'm looking for insight from Micro Center techs or other PowerSpec G757 owners regarding memory stability at advertised EXPO speeds (DDR5-6000). System Configuration (Stock G757 Build): CPU: AMD Ryzen 7 9800X3D Motherboard: Gigabyte B850 Gaming WiFi6 (latest AGESA/BIOS) RAM: 32GB (2x16GB) TeamGroup DDR5-6000…
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G531 Crashing: Kernel-Power Event 41
I bought this as an open-box a few weeks ago and haven't had much time to use it until recently. Crashes happening when running games via Steam, usually pretty quickly into gameplay when the load has been sustained for a few minutes. I saw a prior thread about clearing TPM; I did that but it did not help. I have it plugged…
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BIOS Update Query
Hello, I have a PowerSpec B766 with ASRock Z890-C and an installed Radeon RX 9060 XT; I'm currently running BIOS 3.20.MC01 dated 2/11/2026. I'm experiencing intermittent Windows memory-corruption bugchecks including MEMORY_MANAGEMENT (0x1A), SYSTEM_SERVICE_EXCEPTION (0x3B), and PAGE_FAULT_IN_NONPAGED_AREA (0x50). MemTest86…
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How do I obtain Mail-In Service under my PowerSpec warranty?
Hey there, I purchased a PowerSpec 91644 in Feburary 2026 from the Madison Heights, MI store. It's still under the 1-year warranty. The GPU is failing with repeated hard lockups, Event Viewer showing nvlddmkm FECS UCODE fatal errors and TDRs, plus sensor logs showing the GPU going unresponsive at 39°C under a 55W load with…
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MIKE, How can i lower temp while lowering fan noise . I have AIO set to full blast in bios.
I also have 1000w instead of the 850w. undervolt maybe???? If so, how?
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G481 Bios and Drivers
I purchased the G481 from Microcenter recently and the PC can with a Gigabyte Aorus Elite X Ice motherboard. Can I download updated drivers and the bios for my PC's motherboard directly from Gigabyte's website form the Aorus Elite X Ice motherboard page? Thank you…
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gigabyte b850 bios
just bought this prebuilt and getting frequent freezes and crashes. is there a bios update i can install
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Adding other drive(s) to PowerSpec B947?
I recently got a B947 and haven't been inside yet. One obvious difference from the last time I had a 'tower' style case is that the front is all fans…no place for a DVD drive (yeah, I have vacuum tubes too, just no 78 records). I also want to install one or two internal SATA drives. It came with cables, and I see…
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Any chance I could get the Powerspec G507 bios firmware?
Had to reinstall bios but I see the bios that came with the computer had necessary settings for my pc to run normally but after reinstalling I run things like my ram speed slower than before. Would like to know if its possible for the G507 bios and if I could get the file to flash it. thanks again !
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Trying out the new COD 4 but its saying I need a bios firmware update and im unsure how what to do
Hello, as mentioned im trying out the new COD but im unsure of what to do to update it. This is currently what I have PowerSpec B734, ASRock A520M-HDV, Ryzen 7 5700G. Current BIOS P2.00C from 2/14/2022. AMD fTPM firmware is 3.73.0.5.
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BIOS Update Help for PowerSpec G715
Hi, I have a PowerSpec G715 with an ASRock B550M-C motherboard. My current BIOS is P1.60C. Call of Duty is saying that my BIOS firmware needs to be updated because the Attestation Compatibility Check failed. Could someone from PowerSpec/Micro Center confirm the latest compatible BIOS for my Powerspec G715 is and where I…
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cant update my bios
i cant update my bios for call of duty tell me i need to update to play and i get the oemid mismatch error i need help i also have the g757
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BIOS Uodate Request
Hello, I have a PowerSpec B665, serial number B665041850064.The system is currently running BIOS version L1.01A (2018), which does not expose Intel Platform Trust Technology (PTT).Could you please provide the latest OEM BIOS for this model that includes PTT support, or confirm whether an updated PowerSpec BIOS is available…
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PowerSpec G762 Highly Unstable at Factory DDR5-6000 EXPO – Reproducible Memory Errors and Crashes
I’m posting this in hopes that PowerSpec support or other G762 owners may have seen something similar. I’ve spent several months troubleshooting this system and now have a fairly strong, repeatable set of evidence pointing to instability in the memory subsystem when the PC is run at its factory DDR5-6000 configuration.…
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Question regarding g528
expo causes freezes and restarts. I have to disable expo to make it stable, but then the RAM runs at 5200 MT/s or sometimes 5600 MTs instead of the rated 6000 MTs. Any ideas on how to fix this? And when I try tuning it up to 5800 in UEFI it freezes up..
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B850 Gaming Wifi6 AM5 - Powerspec Build G757 - Bios Question
Hello Engineers, Hi, I’m looking for an updated BIOS for my PowerSpec desktop. To be clear, I am not experiencing any issues at the moment. Purchase Date: March 21 Model: G757 Motherboard Model: B850 Gaming Wifi6 Bios Firmware Version: AMI F5a GA2 (7/31/2025) Board Revision: x.x (Per Speccy it shows x.x, the PCB does not…
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PowerSpec G474 — Please Confirm Correct BIOS for Intel 13th/14th Gen Stability Fix
Hello, I have a PowerSpec G474 Gaming PC, purchased in October 2023 from Micro Center in Fairfax, Virginia. System: PowerSpec G474 Intel Core i9-14900KF MSI PRO Z690-A WIFI (MS-7D25), DDR5 NVIDIA GeForce RTX 4070 Ti 12 GB 64 GB DDR5-5600 Current PowerSpec BIOS: E7D25IZ1.AMF BIOS build date: 09/27/2023 Micro Center…
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G762 Wifi Driver issue on wake up
Since new I have had this issue. It seems to only happen after the computer goes to sleep. Upon wake up there will be no WIFI available. Under device manager it will claim no driver. Shut down and restart usually solves it, but why does this keep happening !? This is a sim rig to me, literally only use the computer for…
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New PowerSpec B947 with ASUS Prime B850 Plus WIFI (?) questions
Hello: I have a few questions about this PC I picked up two days ago. I just got it up & running today. Thank you for any helpful answers. Can I subdue the disco LED lighting and how? My old W10 laptop won't power up & it had a 4 TB (3.6 usable) M.2 SSD. I bought a Thunderbolt 3 SSD enclosure shortly before choosing this…
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G446 BIOS
Hi, I have a friend that has the Powerspec G446 and noticed that his computer crashes quite often, had him look at the BIOS version and its from 2023, prior to the Intel BIOS fixes that came in 2024. Is there a latest update for the G446 BIOS, specifically with the PRO Z690-A WIFI (MS-7D25) motherboard? Anything that one…
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Some quality issues
Hi there. Recently I had exchanged powerspec twice. The first one was a G762, the AIO system made a very loud noise, RGB of rams not lighting up randomly, exchanged and got a new G762, still had same issues. The second time I decided to go for a higher-end, the G914, everything worked fine but my RGB strips were not…
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PowerSpec G527 RGB Issues
Editing original post as I performed a system restore to get Mystic Light Lite back. Hi, I recently purchased a PowerSpec G527 and it came with Mystic Light Lite which is not working when I want to change my RGB settings. Currently only the CPU fan RGB is on and looks like it's at the default setting (rainbow). The front…
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After uninstalling Mystic Light Lite that comes with a PowerSpec G731, how can I reinstall it?
I searched online and cannot find where I can download the original Mystic Light Lite version (not the full Mystic Light full version) that came with the desktop computer. Where can I find it? Thank you.
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cant enter BIOS screen wont turn on
just purchased a new computer today at mirco center.. was trying to boot into the bios and the screen wont turn on ive tried display port and hdmi.. into the 5080 as well into the motherboard. can anybody steer me in the right direction. thank you
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Where can I buy PowerSpec 750 Watt 80 Plus Gold ATX Fully Modular Power Supply SATA cables?
I have an PowerSpec 750 Watt 80 Plus Gold ATX Fully Modular Power Supply (microcenter SKU, model PS 750GFM), and I am looking for another modular SATA cable, similar to the follwing post. https://community.microcenter.com/discussion/3656/where-to-buy-powerspec-ps-750bsm-modular-sata-cablesError this is the power supply…
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Powerspec G528 Bluetooth Not Working
I recently purchased the Powerspec G528 from Microcenter and have been using it for around 3 weeks, but I've encountered an issue with its Bluetooth. After turning it off or after a while, the Bluetooth turns off by itself and disappears, making it unable to turn it back on. The only way to get it back is by restarting my…
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PowerSpec 1530 replacement battery
Hi Just wondering where I can obtain a replacement battery for the PowerSpec 1530 as my current one doesn't seem to hold a charge anymore. Any guidance will be appreciated!
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Why PowerSpec computer uses custom BIOS?
What exactly is the reason that Microcenter uses a custom BIOS on Powerspec? Everything is off-the-shelf. Making a custom BIOS locks out users' ability to update from the manufacturers' BIOS updates. Can anyone care to comment? Thanks.
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PowerSpec B940/G440/G441 (MSI Pro Z690-A WIFI DDR5) Fan Noise
Greetings, This post will help you address any excessive fan noise you've experienced with the systems listed in the title. If the case fans seem too loud or droning, please follow these instructions. Option 1 (B940/G440/G441/PowerSpecs containing the MSI Pro Z690-A WIFI DDR5 Only): Download custom BIOS E7D25IZ1.zip from…
