PowerSpec

Greetings, This a thread for our customers to request BIOS updates, or at least ask questions about BIOS updates and if new features may improve them system performance and reliability. Please post here with all questions and requests. We'll add the BIOS updates to this thread as they become available.

Greetings, This a thread for our customers to request BIOS updates, or at least ask questions about BIOS updates and if new features may improve them system performance and reliability. Please post here with all questions and requests. We'll add the BIOS updates to this thread as they become available.

Greetings, We'd like to hear your questions regarding our PowerSpec PC's. Please ask anything you would like. Pre-sales and post-sales. Questions about the testing and qualification process internally. Really, anything you would like and we'll answer as soon as possible. Our intent is to compile the data gathered into an…

Greetings, In this thread we'll be providing BIOS updates for our Intel Z690/790 boards that provide the Intel Default Power Settings as an option in the BIOS. I'll list by board, rather than model and provide instructions on determining the board. What does these BIOS updates address? Premature degradation issues with the…

Greetings, This is a guide explaining the chassis buttons. Power – This button turns the system on. If you hold the power button it will turn the system off Color – This button cycles through the colors for the case fans Mode – This button cycles through the fan effects How to install 2.5 SSD drive: Things you’ll need: ·…

Greetings, This is a guide explaining the chassis buttons. Power – This button turns the system on. If you hold the power button it will turn the system off Inner Ring – Inner RGB ring Color – This button cycles through the colors for the inner ring on the case fans Mode – This button cycles through the inner ring fan…

Greetings, This is our initial release: https://apps.microsoft.com/detail/9MT4RC4TPKMM Please provide your feedback on the UI and what you'd like to see. We plan to upgrade and improve this app over time.

How to remove the side panel: Things you’ll need: Phillips screw driver (Sizes 0-2) Pull up on the handle on the back of the top panel to take the panel off. 2. Once the panel is off locate the screw holding the glass panel on and unscrew it. 3. Carefully pull up on the glass panel to take it off. 4. When putting the glass…

Greetings, This is an issue on the AGESA firmware p to 1.2.0.2A. If you are having this issue, let me know. We will get an updated BIOS out. G719:

Greetings, Be advised there is a known issue with some WD and Sandisk NVMe drives that can cause instability and OS corruption with the 24H2 update. See this article for more information: https://support-en.sandisk.com/app/answers/detailweb/a_id/51469 Impacted Drives and required firmware versions: WD_BLACK SN770 NVMe SSD…

I'd like to discuss our power supply qualification process and how we decide if a PSU is adequate for a configuration. We measure power at the wall and on the system. When we qualify any PSU used on a PowerSpec, we run it, assuming it's gold rated, 10% above the rated output at the wall and we expect the PSU to survive…

How to install 2.5 SSD drive: Things you’ll need: SATA data cable Four M3 screws Phillips screw driver (Sizes 0-2) Make sure system is powered off before adding SSD Get the SATA data cable from the accessory kit Unscrew the two screws on the back-side panel and slide panel off Locate the SATA power cable that is connected…

Greetings, The AGESA 1.0.0.7b is showing substantial improvements in memory compatibility and we've been able to push much higher frequencies than previously such as 7200+ in certain configurations with manual overclocking. We're going to work through our AM5 boards and offer optional BIOS updates that include this AGESA…

We've received reports from some users that their PowerSpec G516 does not wake from sleep using certain monitor configurations. While we have not been able to replicate this in our lab, we have found plenty of reports online that seem to point towards a GPU driver issue on the Radeon Adrenaline drivers from version 23 and…

Greetings, Some users have reported experiencing memory instability on their PowerSpec G714. We have determined this to be a memory controller binning issue that effects a relatively small number of the 7800X3D processors used on this system. The issue stems from the VDDP voltage set when the XMP is loaded. We have…

@PowerSpec_MikeW My G767 (B850 Gaming WiFi6, 9800X3D, T-Force DDR5-6000) randomly resets and freezes. Kernel-Power 41 with codes 0, 458, 209, 131073. Every crash was with EXPO on at 6000. It's stable at 4800 and 5200, and OCCT Power passed. Similar to DorkAngle's G757 thread. Is this a bad RAM module, and what should I…

Hello! I have a PowerSpec G715 purchased from Micro Center with an ASRock B550M-C motherboard and Ryzen 7 5800X3D. My current BIOS version is P1.60C (May 3, 2023). I'm trying to update the BIOS because Call of Duty's Secure Attestation Wizard reports "BIOS Firmware Update Required," although TPM 2.0 and Secure Boot both…

I just got the new call of duty and it's telling me that my manufacture number is the wrong one required to be able to play the game. I have a PowerSpec G511 and my number is 3.58.0.5. Is there a way this can be fixed?

Hello Engineers, Hi, I’m looking for an updated BIOS for my PowerSpec desktop. To be clear, I am not experiencing any issues at the moment. Purchase Date: March 21 Model: G757 Motherboard Model: B850 Gaming Wifi6 Bios Firmware Version: AMI F5a GA2 (7/31/2025) Board Revision: x.x (Per Speccy it shows x.x, the PCB does not…

I have a PowerSpec G516 with an ASRock B550M-C motherboard, Ryzen 5 5600X3D, and BIOS P1.60A dated February 13, 2023. My AMD fTPM firmware is 3.84.0.5. Call of Duty's Secure Attestation Wizard reports BIOS Firmware Update Required, although TPM 2.0 and Secure Boot both pass. Please provide the latest compatible BIOS with…

Hi everyone! I purchased a PowerSpec G486 from Micro Center and would like to update the BIOS. My motherboard is an ASUS Z790-AYW WIFI W II, and the current BIOS version is 1825. ASUS has version 1836 available on its support page. Can I use this ASUS BIOS file to update, or does the G486 require a PowerSpec-specific BIOS?…

Hi, I have a PowerSpec G719 with an ASRock B650M-C motherboard. My current BIOS is 3.06.MS02. I can't seem to access iLok licenses which is leading to bricked NeuralDSP plugins. Could someone from PowerSpec/Micro Center confirm the latest compatible BIOS for my Powerspec G719 is and where I can safely download it? Thanks!

Hi, I purchased my G757 in November 2025. I have been playing Path of Exile 2 recently, and I have noticed my 9800X3D gets very hot while playing PoE2. Today it hit a max of 92.8C. Is this normal? It seems quite high. Is there any way to lower the temperature? The case fans are also working very hard, and the PC is very…

I bought this as an open-box a few weeks ago and haven't had much time to use it until recently. Crashes happening when running games via Steam, usually pretty quickly into gameplay when the load has been sustained for a few minutes. I saw a prior thread about clearing TPM; I did that but it did not help. I have it plugged…

I need the latest BIOS for a PowerSpec G469 (E7C75IZ1).

Can you please provide me or point me to the latest BIOS update file for PowerSpec B946 equipped with: -MSI Pro E7E06IZ1 -CPU: 12 Gen Intel® Core™ i9-12900 -RAM: 32GB 6000MHz Thanks!

I have had the G765 for about a month and it has hard crashed on me 3 times. I am really not sure what to do. I have disabled EXPO in BIOS since looking into the dump files seems like it could have been an issue but I haven't tried to replicate the crash. It would crash randomly. Twice while gaming and streaming then once…

Hi everyone, I'm looking for insight from Micro Center techs or other PowerSpec G757 owners regarding memory stability at advertised EXPO speeds (DDR5-6000). System Configuration (Stock G757 Build): CPU: AMD Ryzen 7 9800X3D Motherboard: Gigabyte B850 Gaming WiFi6 (latest AGESA/BIOS) RAM: 32GB (2x16GB) TeamGroup DDR5-6000…

My G535 freezes and restarts when playing game with my USB powered speakers plugged in. Another issue which I am worried might be connected to this is the sound is terrible no matter what I use. For example, initially I had sound co ing out of my monitor speakers via DP connected to GPU and it sounded crunchy and thin. Now…

Hello ive had my powerspec for 1 day and it has already restarted several times out of no where while gaming. It simply freezes and restarts out of no where. Is there anything to resolve this or do i need to return this product?

Hey, bought a G728 in June of 2026, new PC owner, and here is some backstory: 1-2 months ago, pc started randomly restarting itself, a BSOD but black instead of blue. the past 2 weeks I have been trying to figure out this issue, disk cleaning, verification of files, scanning, memory checks, most of what the internet told…

Hi, I'm looking for the latest OEM BIOS for my PowerSpec desktop. Motherboard: Gigabyte B850 GAMING WIFI6 Current BIOS: F11b GA2 System: PowerSpec G536 Gaming PC (Micro Center) I'm not having any issues right now — just want to confirm F11b GA2 is the newest version available, or get pointed to a newer one if there is one.…

Bought in 4/2022 one of 3 Powerspec B748 fans continues squeaking mostly while under load from internet pages and searches. I thought I found it and replaced the ARGB Monotech fan but it still squeaks. Suggestions appreciated!

In dire need of bios update for the G455 PowerSpec, SKU 798637, Pro Z890 P Wifi, Intel Ultra 7 265KF, DDR5. This computer has fought me since day one in everything from administrative rights to system32 boot failures and dll issues with the only 3 programs dedicated to the computer. My previous PowerSpec never gave me such…

Hi I just setup this desktop and installed games on it. I played one game and noticed my ping was very unstable and causing me to lag in game. I ran some speed tests on the internet in a browser and the speeds seem fine - getting 400+mbps which is about what my other computer was getting. I verified the ping was unstable…

Hello, I have a PowerSpec B766 with ASRock Z890-C and an installed Radeon RX 9060 XT; I'm currently running BIOS 3.20.MC01 dated 2/11/2026. I'm experiencing intermittent Windows memory-corruption bugchecks including MEMORY_MANAGEMENT (0x1A), SYSTEM_SERVICE_EXCEPTION (0x3B), and PAGE_FAULT_IN_NONPAGED_AREA (0x50). MemTest86…

Hey there, I purchased a PowerSpec 91644 in Feburary 2026 from the Madison Heights, MI store. It's still under the 1-year warranty. The GPU is failing with repeated hard lockups, Event Viewer showing nvlddmkm FECS UCODE fatal errors and TDRs, plus sensor logs showing the GPU going unresponsive at 39°C under a 55W load with…

I also have 1000w instead of the 850w. undervolt maybe???? If so, how?

I purchased the G481 from Microcenter recently and the PC can with a Gigabyte Aorus Elite X Ice motherboard. Can I download updated drivers and the bios for my PC's motherboard directly from Gigabyte's website form the Aorus Elite X Ice motherboard page? Thank you…

just bought this prebuilt and getting frequent freezes and crashes. is there a bios update i can install

I recently got a B947 and haven't been inside yet. One obvious difference from the last time I had a 'tower' style case is that the front is all fans…no place for a DVD drive (yeah, I have vacuum tubes too, just no 78 records). I also want to install one or two internal SATA drives. It came with cables, and I see…

Had to reinstall bios but I see the bios that came with the computer had necessary settings for my pc to run normally but after reinstalling I run things like my ram speed slower than before. Would like to know if its possible for the G507 bios and if I could get the file to flash it. thanks again !

Hello, as mentioned im trying out the new COD but im unsure of what to do to update it. This is currently what I have PowerSpec B734, ASRock A520M-HDV, Ryzen 7 5700G. Current BIOS P2.00C from 2/14/2022. AMD fTPM firmware is 3.73.0.5.

Hi, I have a PowerSpec G715 with an ASRock B550M-C motherboard. My current BIOS is P1.60C. Call of Duty is saying that my BIOS firmware needs to be updated because the Attestation Compatibility Check failed. Could someone from PowerSpec/Micro Center confirm the latest compatible BIOS for my Powerspec G715 is and where I…

i cant update my bios for call of duty tell me i need to update to play and i get the oemid mismatch error i need help i also have the g757