PowerSpec

Greetings, This a thread for our customers to request BIOS updates, or at least ask questions about BIOS updates and if new features may improve them system performance and reliability. Please post here with all questions and requests. We'll add the BIOS updates to this thread as they become available.

Greetings, This a thread for our customers to request BIOS updates, or at least ask questions about BIOS updates and if new features may improve them system performance and reliability. Please post here with all questions and requests. We'll add the BIOS updates to this thread as they become available.

Greetings, We'd like to hear your questions regarding our PowerSpec PC's. Please ask anything you would like. Pre-sales and post-sales. Questions about the testing and qualification process internally. Really, anything you would like and we'll answer as soon as possible. Our intent is to compile the data gathered into an…

Greetings, In this thread we'll be providing BIOS updates for our Intel Z690/790 boards that provide the Intel Default Power Settings as an option in the BIOS. I'll list by board, rather than model and provide instructions on determining the board. What does these BIOS updates address? Premature degradation issues with the…

Greetings, This is a guide explaining the chassis buttons. Power – This button turns the system on. If you hold the power button it will turn the system off Color – This button cycles through the colors for the case fans Mode – This button cycles through the fan effects How to install 2.5 SSD drive: Things you’ll need: ·…

Greetings, This is a guide explaining the chassis buttons. Power – This button turns the system on. If you hold the power button it will turn the system off Inner Ring – Inner RGB ring Color – This button cycles through the colors for the inner ring on the case fans Mode – This button cycles through the inner ring fan…

Greetings, This is our initial release: https://apps.microsoft.com/detail/9MT4RC4TPKMM Please provide your feedback on the UI and what you'd like to see. We plan to upgrade and improve this app over time.

How to remove the side panel: Things you’ll need: Phillips screw driver (Sizes 0-2) Pull up on the handle on the back of the top panel to take the panel off. 2. Once the panel is off locate the screw holding the glass panel on and unscrew it. 3. Carefully pull up on the glass panel to take it off. 4. When putting the glass…

Greetings, This is an issue on the AGESA firmware p to 1.2.0.2A. If you are having this issue, let me know. We will get an updated BIOS out. G719:

Greetings, Be advised there is a known issue with some WD and Sandisk NVMe drives that can cause instability and OS corruption with the 24H2 update. See this article for more information: https://support-en.sandisk.com/app/answers/detailweb/a_id/51469 Impacted Drives and required firmware versions: WD_BLACK SN770 NVMe SSD…

I'd like to discuss our power supply qualification process and how we decide if a PSU is adequate for a configuration. We measure power at the wall and on the system. When we qualify any PSU used on a PowerSpec, we run it, assuming it's gold rated, 10% above the rated output at the wall and we expect the PSU to survive…

How to install 2.5 SSD drive: Things you’ll need: SATA data cable Four M3 screws Phillips screw driver (Sizes 0-2) Make sure system is powered off before adding SSD Get the SATA data cable from the accessory kit Unscrew the two screws on the back-side panel and slide panel off Locate the SATA power cable that is connected…

Greetings, The AGESA 1.0.0.7b is showing substantial improvements in memory compatibility and we've been able to push much higher frequencies than previously such as 7200+ in certain configurations with manual overclocking. We're going to work through our AM5 boards and offer optional BIOS updates that include this AGESA…

We've received reports from some users that their PowerSpec G516 does not wake from sleep using certain monitor configurations. While we have not been able to replicate this in our lab, we have found plenty of reports online that seem to point towards a GPU driver issue on the Radeon Adrenaline drivers from version 23 and…

Greetings, Some users have reported experiencing memory instability on their PowerSpec G714. We have determined this to be a memory controller binning issue that effects a relatively small number of the 7800X3D processors used on this system. The issue stems from the VDDP voltage set when the XMP is loaded. We have…

Hi, I recently purchased a PowerSpec G536 and am having recurring Wi-Fi interruptions while gaming. Games pause or rubber-band, and incoming Discord voice freezes briefly before recovering. The mouse and desktop remain responsive. System details: Motherboard: Gigabyte B850 GAMING WIFI6 Wi-Fi adapter: Realtek RTL8851BE…

I recently bought a PowerSpec G531 in August 2026 in Houston and have since been plague with random restart even as I am writing this post. Due to some unavoidable medical circumstances, I am unable to travel back to Houston to get it check out. Therefore I am stuck in trying to solve the issue myself. Question: Where can…

Hello ive had my powerspec for 1 day and it has already restarted several times out of no where while gaming. It simply freezes and restarts out of no where. Is there anything to resolve this or do i need to return this product?

I bought an open box deal on this pc on October 15 2026. I was dealing with constant crashes, BSOD, and corrupted files. I did some tests, and it appears that one of the ram sticks appears to be faulty, so I took my pc to the knowledge bar at micro center, hoping that the ram could be swapped out. After diagnostics were…

Hello, I have a PowerSpec G765 with a GIGABYTE B850 GAMING WIFI6 motherboard. My current BIOS version is F11b GA2, and I'm trying to update it to F12e. I downloaded the BIOS update directly from the GIGABYTE website, making sure I selected the correct motherboard model. However, when I go into the BIOS and try to update…

I have a PowerSpec G516 with an ASRock B550M-C motherboard, Ryzen 5 5600X3D, and BIOS P1.60A dated February 13, 2023. My AMD fTPM firmware is 3.84.0.5. Call of Duty's Secure Attestation Wizard reports BIOS Firmware Update Required, although TPM 2.0 and Secure Boot both pass. Please provide the latest compatible BIOS with…

Hello everyone, This is my first time posting here. I recently bought an open-box PowerSpec G760 at the end of August. Unfortunately, I was unable to return in time due to time constraints and how far away Micro Center was for me. I have been having crashes ever since I brought the pc home. The crashes occur mostly during…

@PowerSpec_MikeW My G767 (B850 Gaming WiFi6, 9800X3D, T-Force DDR5-6000) randomly resets and freezes. Kernel-Power 41 with codes 0, 458, 209, 131073. Every crash was with EXPO on at 6000. It's stable at 4800 and 5200, and OCCT Power passed. Similar to DorkAngle's G757 thread. Is this a bad RAM module, and what should I…

I have a G536 powerspec pc with an B850 GAMING WIFI6, If it is possible to switch can you tell me how to do it?

I am currently on Bios version 3.06.MC02 and want to update to the newest stable version to take advantage of any performance boosts. In Bios, the motherboard shows as ASRock Z890-C but I thought it was Z890-CW (White) so not sure if there is a difference. I read that I shouldn't get the Bios update from ASRock but from…

Hello, I was having a similar problem to the user in this thread: https://community.microcenter.com/discussion/16719/powerspec-g762-highly-unstable-at-factory-ddr5-6000-expo-reproducible-memory-errors-and-crashes Same Base Model/BIOS as the user. PowerSpec G762 AMD Ryzen 7 9850X3D ASRock X870 Pro-A WiFi NVIDIA RTX 5080 64…

ASRock Z270 Gaming K6 Micron_M600_MTFDDAY512MBF NVIDIA GeForce GTX 1080 Ti Intel Core i7-7700K CPU @4 .20GHz/ 1151 Please advise as what I can do now that Windows 10 end of service.

I'm trying to update the BIOS on my PowerSpec G516 to resolve an AMD TPM firmware compatibility issue preventing me from playing MW4. System: Motherboard: ASRock B550M-C CPU: AMD Ryzen 5 5600X3D Current BIOS: P1.60A (02/13/2023) TPM Manufacturer Version: 3.84.0.5 BIOS Update: Downloaded B55MCEC3.40B.zip directly from the…

I’m posting this in hopes that PowerSpec support or other G762 owners may have seen something similar. I’ve spent several months troubleshooting this system and now have a fairly strong, repeatable set of evidence pointing to instability in the memory subsystem when the PC is run at its factory DDR5-6000 configuration.…

Hey @PowerSpec_MikeW , hoping you can help me out with a BIOS for my PowerSpec. System: PowerSpec G444 prebuilt Board: MSI PRO Z690-A WIFI DDR4 (MS-7D25). Windows reports it as MS-7D25. CPU: Intel Core i9-13900K (24 cores / 32 threads) GPU: NVIDIA GeForce RTX 4070 Current BIOS: your custom one, E7D25IMS version A.L0, built…

I'm looking at either a G913, G758 or G457. Since I read so many people having problem with the AIO Cooler Master on their PowerSpec, my question is: do all PowerSpecs still come with this cooler? Thanks!

Hello recently my powerspec g707 has started making this strange revving like noise on start up. It happens for several seconds and after a bit stops. Then its fine for the rest of the time it's on. The stranger thing is that I can't seem to replicate it consistently. Usually only happens when turning on my PC for the…

i cant update my bios for call of duty tell me i need to update to play and i get the oemid mismatch error i need help i also have the g757

Hi, I have a PowerSpec G715 with an ASRock B550M-C motherboard. My current BIOS is P1.60C. Call of Duty is saying that my BIOS firmware needs to be updated because the Attestation Compatibility Check failed. Could someone from PowerSpec/Micro Center confirm the latest compatible BIOS for my Powerspec G715 is and where I…

Hi, I have a PowerSpec G507 with an ASRock B450M/ac motherboard, Ryzen 5 3600, BIOS P1.52B, and AMD TPM firmware 3.37.0.5. Call of Duty requires an updated TPM firmware version for multiplayer. I've downloaded ASRock BIOS 10.60. Can I safely install this version directly, or do I need a PowerSpec-specific BIOS or an…

Hello, I have a PowerSpec B766 with ASRock Z890-C and an installed Radeon RX 9060 XT; I'm currently running BIOS 3.20.MC01 dated 2/11/2026. I'm experiencing intermittent Windows memory-corruption bugchecks including MEMORY_MANAGEMENT (0x1A), SYSTEM_SERVICE_EXCEPTION (0x3B), and PAGE_FAULT_IN_NONPAGED_AREA (0x50). MemTest86…

Trying to play COD MW4 and need to update Bios Anyone have the info

Hello! I have a PowerSpec G715 purchased from Micro Center with an ASRock B550M-C motherboard and Ryzen 7 5800X3D. My current BIOS version is P1.60C (May 3, 2023). I'm trying to update the BIOS because Call of Duty's Secure Attestation Wizard reports "BIOS Firmware Update Required," although TPM 2.0 and Secure Boot both…

I have a PowerSpec G480 with an NVIDIA GeForce RTX 5080 and an MSI MPG321CX OLED. Issue: When connected through HDMI, the MSI shows the PowerSpec startup logo, then goes black and eventually displays “No signal.” Previously, it would flicker and intermittently black out. However the DisplayPort works fine. no issues.…

I have never updated my BIOS settings, so I am having my buddy walk me through it. I have a PowerSpec G511. ASRock B550M-C with a TPM Firmware Version of 3.58.0.5 specification version 2.0 I just got a flash drive to do this with and my C: drive is fully decrypted with my bitlocker protection off. Please help me find the…

I’m unable to play Call of Duty: Modern Warfare 4 because its Secure Attestation Wizard reports that my firmware is incompatible. My system details are: PC: PowerSpec G707 Motherboard: ASRock X570 Pro4 BIOS: P3.43A AMD TPM firmware: 3.44.0.5 TPM 2.0 and Secure Boot are enabled Activision’s support page identifies AMD TPM…

Hi, I have a G700 with a PRIME B350-PLUS ASUS motherboard, and cannot run COD MW4. Getting the oft seen "update your bios" message. I've flashed BIOS to latest version and made the other bios updates. AMD’s built-in processor fTPM microcode on this chipset is locked in the 3.x.x.x version range. The only fix I can find,…

Hi Mike, I have a PowerSpec G711 with an ASRock X570 Pro4 motherboard and Ryzen 7 5700X. My current BIOS is P4.30A (June 10, 2022), and my AMD fTPM manufacturer version is 3.77.0.5. Call of Duty MW4 (2026) refuses to allow multiplayer access, reporting that a BIOS firmware update is required, despite TPM 2.0 and Secure…

Hi, I purchased my G757 in November 2025. I have been playing Path of Exile 2 recently, and I have noticed my 9800X3D gets very hot while playing PoE2. Today it hit a max of 92.8C. Is this normal? It seems quite high. Is there any way to lower the temperature? The case fans are also working very hard, and the PC is very…

hello keep getting intel error for 0x12f bios update any engineer that can send the correct file for this