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PowerSpec General Questions
Greetings, We'd like to hear your questions regarding our PowerSpec PC's. Please ask anything you would like. Pre-sales and post-sales. Questions about the testing and qualification process internally. Really, anything you would like and we'll answer as soon as possible. Our intent is to compile the data gathered into an…
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PowerSpec BIOS Requests and Questions - AMD
Greetings, This a thread for our customers to request BIOS updates, or at least ask questions about BIOS updates and if new features may improve them system performance and reliability. Please post here with all questions and requests. We'll add the BIOS updates to this thread as they become available.
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Fortnite Crashing on AMD CPU's after 33.10
Greetings, This is an issue on the AGESA firmware p to 1.2.0.2A. If you are having this issue, let me know. We will get an updated BIOS out. G719:
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Firmware Issues with WD NVMe drives and 24H2
Greetings, Be advised there is a known issue with some WD and Sandisk NVMe drives that can cause instability and OS corruption with the 24H2 update. See this article for more information: https://support-en.sandisk.com/app/answers/detailweb/a_id/51469 Impacted Drives and required firmware versions: WD_BLACK SN770 NVMe SSD…
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PowerSpec BIOS - Intel Default Settings - 8/23
Greetings, In this thread we'll be providing BIOS updates for our Intel Z690/790 boards that provide the Intel Default Power Settings as an option in the BIOS. I'll list by board, rather than model and provide instructions on determining the board. What does these BIOS updates address? Premature degradation issues with the…
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PowerSpec PSU Selection - Manufacturer Recommendations
I'd like to discuss our power supply qualification process and how we decide if a PSU is adequate for a configuration. We measure power at the wall and on the system. When we qualify any PSU used on a PowerSpec, we run it, assuming it's gold rated, 10% above the rated output at the wall and we expect the PSU to survive…
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PowerSpec BIOS Requests and Questions - Intel
Greetings, This a thread for our customers to request BIOS updates, or at least ask questions about BIOS updates and if new features may improve them system performance and reliability. Please post here with all questions and requests. We'll add the BIOS updates to this thread as they become available.
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PowerSpec ATX 205 Chassis
Greetings, This is a guide explaining the chassis buttons. Power – This button turns the system on. If you hold the power button it will turn the system off Color – This button cycles through the colors for the case fans Mode – This button cycles through the fan effects How to install 2.5 SSD drive: Things you’ll need: ·…
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PowerSpec Micro ATX 205 Chassis
How to install 2.5 SSD drive: Things you’ll need: SATA data cable Four M3 screws Phillips screw driver (Sizes 0-2) Make sure system is powered off before adding SSD Get the SATA data cable from the accessory kit Unscrew the two screws on the back-side panel and slide panel off Locate the SATA power cable that is connected…
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PowerSpec ATX 206 Chassis
Greetings, This is a guide explaining the chassis buttons. Power – This button turns the system on. If you hold the power button it will turn the system off Inner Ring – Inner RGB ring Color – This button cycles through the colors for the inner ring on the case fans Mode – This button cycles through the inner ring fan…
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PowerSpec AM5 - AGESA 1.0.0.7b+ (Optional)
Greetings, The AGESA 1.0.0.7b is showing substantial improvements in memory compatibility and we've been able to push much higher frequencies than previously such as 7200+ in certain configurations with manual overclocking. We're going to work through our AM5 boards and offer optional BIOS updates that include this AGESA…
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Attention: PowerSpec G516 (& Other Radeon RX 6000 Series Systems) GPU Driver Issue
We've received reports from some users that their PowerSpec G516 does not wake from sleep using certain monitor configurations. While we have not been able to replicate this in our lab, we have found plenty of reports online that seem to point towards a GPU driver issue on the Radeon Adrenaline drivers from version 23 and…
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Attention: PowerSpec G714 - Potential Instability
Greetings, Some users have reported experiencing memory instability on their PowerSpec G714. We have determined this to be a memory controller binning issue that effects a relatively small number of the 7800X3D processors used on this system. The issue stems from the VDDP voltage set when the XMP is loaded. We have…
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Drive 0 assignment on my G522
Sorry in advance for the lengthy message ;-) I use an esata connection to run my external HDD back up drive. (I installed a SATA to ESATA connector in an open slot & connected it to the #1 SATA port on the MB.) The esata connection and attached external HDD work fine. If the external HDD is turned on prior to booting the…
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Add an SSD to B737?
Just bought a B737 and want to add a 2.5" SSD. The specs say the computer has two 2.5" bays. I just opened it up see nothing. There is a little box-like thing up top, which the salesman said is where the bays are. But looking at it from the other side it's FULL of wires. What are my options? Thanks
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Turn off the RGB!
Hey MC Community! Has anyone figured out the easiest way to turn off the RGB lights in a PowerSpec from the case without using Software?
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How to turn off Led on G445
have a g445 and mystic wont turn off/control any rgb is there something I am missing, both buttons got through all the light setting except for off
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New PC now crashing multiple times per day
I have a recently-purchased very-high-end PowerSpec (late 2024) which starting yesterday is now crashing multiple times per day. It's an instant shut-off and then restart, no BSOD. It is plugged directly into the wall (no surge suppressor or continuous power supply), and I have not introduced any new software or processing…
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G481 Bios and Drivers
I purchased the G481 from Microcenter recently and the PC can with a Gigabyte Aorus Elite X Ice motherboard. Can I download updated drivers and the bios for my PC's motherboard directly from Gigabyte's website form the Aorus Elite X Ice motherboard page? Thank you…
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Where to find official bios updates?
I just bought a G719. I realize it has an asrock board in it so could grab latest firmware from them, but was wondering if there are official versions for the computer published somewhere? I couldn't find them on microcenter site for some reason. Thanks, Eric
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G522 - Wisdom of Bios updates
I recall in the past that Bios updates were discouraged unless there was a specific problem the user hoped it would correct. Is that still the advice? When Bios updates become available for the G522, should I update the bios, even if I have no complaints about the PC functionality?
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Bitlock confusion on my G522
I recently discovered that Windows 11 Home defaults to encryption when it is set up. This became an issue when I temporarily connected an external drive to the G522, and then attempted to use it on a different PC, getting the message that it was locked. Anyway after time spent on research and effort I hooked the external…
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Powerspec G474 Rebooting Issues
I recently purchased my PC about a month ago at this point and is randomly reboots roughly once every day or so. Randomly, can either be browsing the web or playing a game or its just sitting there not being used. I saw someone asked on the products homepage and someone suggested changing the power strip it was plugged…
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BSOD Stop Code: CLOCK WATCHDOG TIMEOUT
I purchased a G481 this past December and recently have beginning experiencing the blue screen of death (bsod) occasionally. I have stated the error message in the title. Any advice on corrective actions to take? I don’t believe it’s a hardware issue as the PC is almost brand new. TIA
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Screen blacks out
Hi all. I have a issue with my computer blacking out on the screen. It recently just happened around the middle of January and I'm wondering what to do about it. It's not often, but is a little concerning being that I just got this computer in August '24 I'm a bit on the basic spectrum when it comes to the inside of a…
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USB remains live when PC is shut off on Powerspec G522
Hi, I contacted tech support on Sat about this issue, but their solution did not help. I recently set up my G522, and noticed that the mouse remains on even when the PC is shut down. The cust rep in tech support said to change the DEEP SLEEP setting in UEFI→ Advanced to "enabled in S5". This did not help. Can you suggest a…
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pc rgb
Hey, i got my pc from microcenter aboiut a year and a half ago and been running amazingly but about a month ago by RBG for the pc randmomly just stopped working and idk what i can do. i have the powerspec G447. please help
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Powerspec G719 speakers never worked
I have never been able to hear anything from my computer speakers for a Powerspec G719. If I plug headphones in or an external speaker through the same 3.5 jack for the headphones, then I can hear audio but nothing from the computer itself. In sound settings, I cannot even test audio without something plugged into the 3.5…
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What key to access bios on powerspec G522
Please provide instructions to enter bios menu upon startup on the Powerspec G522. Thanks
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Powerspec g522
Hi, After much research I just purchased the Powerspec G522 desktop pc. I have not yet opened the box. I just noticed on the microcenter site that this has only one review, which is very negative. “1 out of 5 stars.Needs better cooling a day agoRuns incredibly hot and fans started making noise after less than one week of…
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What controls the fans?
Hello: I installed Ubuntu Linux and got the Nvidia drivers working. Does the OS operate the fans or is it all in the motherboard / bios?
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How do I turn off the rgb on my new G448 Powerspec (MSI Pro Z790-P WiFi Motherboard)
There was a similar, earlier question posted in 2023 (G441 in that instance) with nearly identical description to my own situation. Physical case buttons change fan and internal led colors and cycle lighting effects. No issue there, works fine. Unfortunately there seems to be no button nor software based means by which to…
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Where can I get the drivers for a G717?
They’re not on your driver search page. Trying to do a fresh install of Windows and it can’t see the WiFi.
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PowerSpec G520 Questions on RAM
Hi, hope you're having (or had) a happy thanksgiving. Recently bought a pre-built PowerSpec G520, and 1 stick of G.Skill X5 16GB with the intention of having a total of 32GB of RAM. However, the pre-built PowerSpec G520 came with a G.Skill S5 (instead of X5). What is the best course of action here? Could I go back to…
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PowerSpec issue? Gpu won’t wake. Can’t flash bios
So I’m trying to flash my bios to the latest version hoping this helps. When my pc goes to sleep it wewakes up but won’t boot thr gpu so I’m stuck with no display. When I try to iuaccess the bios I do not see the M flash feature. Just has system info pretty much. PRO B650-P WiFi
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Where can I find an updated driver for Mslo64.sys?
Hi, new Microcenter customer here so hopefully asking in the right place. I have Windows 11 running on a G901 desktop system. Turned on Windows Memory Integrity, and get a Program Compatibility Assistant popup (actually 7 of them) stating "A driver cannot load on this device". The driver is listed as "Mslo64.sys". The…
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PowerSpec B940 BIOS Update
I purchased a PowerSpec B940 desktop computer from MicroCenter and noticed that there is a BIOS update available from MSI for the Z690 motherboard. Should I consider updating the BIOS and if so, are there any settings I need to make once it is updated? Also, any information about the BIOS update related to the i9-13900…
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PowerSpec B943 and Linux: will I have trouble with the cooler? (or anything else?)
I'm considering the PowerSpec B943 (https://www.microcenter.com/product/678547/powerspec-b943-desktop-computer) and I'd run a mainstream Linux distro on it. I've never had a liquid cooler before. Are these coolers a category of hardware that doesn't play well with Linux OSes? Or will the board's UEFI take care of…
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2.5 ssd install
I have the g721. Is there anyway to install a 2.5 sata ssd?
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G447 - RGB Mystic Lights not opening
New G447 - Want to turn off the RGB fan lights without unplugging it from the mobo. Opened MSI Center updated Mystic Lights rebooted Went to open mystic lights - box seems to try to open, but then doesn't actually appear (flicker box where something is trying to open) So I can't even see if mystic lights can register the…
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Why can't we get replacement cables for power supplies, if lost or damaged or brought else where?
This actually horrible of the company Power spec which they should warn customers, that god forbid you lose cables you can not contact a manufacturer because when you ask they send you to micro center. Manufactures like Evga and thermal-take instantly get you replacement. EVGA does it for free and thermal-take just makes…
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Login issues after BIOS update
Hi, i own a powerspec G517 and recently updated my bios from the asrock website. I just learned that powerspec has their own BIOS and so it would have been better not to update, but that is not my main problem. When the PC is turned on, and i try to login, it just says sign in. When clicking the button it does nothing, and…
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G448 RGB always red
Can’t adjust in mystic. I can make changes but nothing does anything. Latest app for msi center and latest mystic app. One thing to note, when I make a change and hit apply, the fans rgbs dim about 10%. Everytime. Just got a split second. So a change is made but not sent. But I have some indication a change was made. Pump…
