Attention: PowerSpec G714 - Potential Instability

PowerSpec_MikeW

Greetings,

Some users have reported experiencing memory instability on their PowerSpec G714. We have determined this to be a memory controller binning issue that effects a relatively small number of the 7800X3D processors used on this system. The issue stems from the VDDP voltage set when the XMP is loaded. We have released BIOS version 1.M6. If you're encountering instability, please download the BIOS and follow the directions below. All G714's built after 7/6/2023 have this latest BIOS installed by default. All PowerSpec G714 systems in our stores have been pulled and had the BIOS flashed as a precaution as of writing this post.

E7D78AZ1.zip

1. Download the file above and extract the E7D78AZ1.1M6 file onto a flash drive.
2. Reboot the system and tap Delete to enter the BIOS.
3. Press Control + Alt + T and Yes to enter Advanced Flash Mode.
4. Select the flash drive on left column, arrow right and select the file. Confirm the flash.
5. After the board reboots press F1 or Delete to enter the BIOS again.
6. Click OC and scroll down to A-XMP. Enable this, then press F10 and Yes.

After this you can go into the BIOS to confirm the new BIOS version, or search for system information in Windows 11 and confirm via the BIOS/Version line. All of G714's can flash this BIOS, but if you're not experiencing issues it's unnecessary. We will be offering BIOS updates in the future for the new AGESA firmware releases. Please see: https://community.microcenter.com/discussion/13613/powerspec-am5-agesa-1-0-0-7b-optional#latest

If you are not comfortable performing this BIOS update, we will perform this service for you free of charge in-store. If you have any questions, please let us know.