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New PC now crashing multiple times per day
I have a recently-purchased very-high-end PowerSpec (late 2024) which starting yesterday is now crashing multiple times per day. It's an instant shut-off and then restart, no BSOD. It is plugged directly into the wall (no surge suppressor or continuous power supply), and I have not introduced any new software or processing…
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Where to find official bios updates?
I just bought a G719. I realize it has an asrock board in it so could grab latest firmware from them, but was wondering if there are official versions for the computer published somewhere? I couldn't find them on microcenter site for some reason. Thanks, Eric
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G522 - Wisdom of Bios updates
I recall in the past that Bios updates were discouraged unless there was a specific problem the user hoped it would correct. Is that still the advice? When Bios updates become available for the G522, should I update the bios, even if I have no complaints about the PC functionality?
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Bitlock confusion on my G522
I recently discovered that Windows 11 Home defaults to encryption when it is set up. This became an issue when I temporarily connected an external drive to the G522, and then attempted to use it on a different PC, getting the message that it was locked. Anyway after time spent on research and effort I hooked the external…
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Powerspec G474 Rebooting Issues
I recently purchased my PC about a month ago at this point and is randomly reboots roughly once every day or so. Randomly, can either be browsing the web or playing a game or its just sitting there not being used. I saw someone asked on the products homepage and someone suggested changing the power strip it was plugged…
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BSOD Stop Code: CLOCK WATCHDOG TIMEOUT
I purchased a G481 this past December and recently have beginning experiencing the blue screen of death (bsod) occasionally. I have stated the error message in the title. Any advice on corrective actions to take? I don’t believe it’s a hardware issue as the PC is almost brand new. TIA
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Screen blacks out
Hi all. I have a issue with my computer blacking out on the screen. It recently just happened around the middle of January and I'm wondering what to do about it. It's not often, but is a little concerning being that I just got this computer in August '24 I'm a bit on the basic spectrum when it comes to the inside of a…
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USB remains live when PC is shut off on Powerspec G522
Hi, I contacted tech support on Sat about this issue, but their solution did not help. I recently set up my G522, and noticed that the mouse remains on even when the PC is shut down. The cust rep in tech support said to change the DEEP SLEEP setting in UEFI→ Advanced to "enabled in S5". This did not help. Can you suggest a…
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pc rgb
Hey, i got my pc from microcenter aboiut a year and a half ago and been running amazingly but about a month ago by RBG for the pc randmomly just stopped working and idk what i can do. i have the powerspec G447. please help
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Powerspec G719 speakers never worked
I have never been able to hear anything from my computer speakers for a Powerspec G719. If I plug headphones in or an external speaker through the same 3.5 jack for the headphones, then I can hear audio but nothing from the computer itself. In sound settings, I cannot even test audio without something plugged into the 3.5…
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What key to access bios on powerspec G522
Please provide instructions to enter bios menu upon startup on the Powerspec G522. Thanks
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Powerspec g522
Hi, After much research I just purchased the Powerspec G522 desktop pc. I have not yet opened the box. I just noticed on the microcenter site that this has only one review, which is very negative. “1 out of 5 stars.Needs better cooling a day agoRuns incredibly hot and fans started making noise after less than one week of…
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What controls the fans?
Hello: I installed Ubuntu Linux and got the Nvidia drivers working. Does the OS operate the fans or is it all in the motherboard / bios?
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How do I turn off the rgb on my new G448 Powerspec (MSI Pro Z790-P WiFi Motherboard)
There was a similar, earlier question posted in 2023 (G441 in that instance) with nearly identical description to my own situation. Physical case buttons change fan and internal led colors and cycle lighting effects. No issue there, works fine. Unfortunately there seems to be no button nor software based means by which to…
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Where can I get the drivers for a G717?
They’re not on your driver search page. Trying to do a fresh install of Windows and it can’t see the WiFi.
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PowerSpec G520 Questions on RAM
Hi, hope you're having (or had) a happy thanksgiving. Recently bought a pre-built PowerSpec G520, and 1 stick of G.Skill X5 16GB with the intention of having a total of 32GB of RAM. However, the pre-built PowerSpec G520 came with a G.Skill S5 (instead of X5). What is the best course of action here? Could I go back to…
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PowerSpec issue? Gpu won’t wake. Can’t flash bios
So I’m trying to flash my bios to the latest version hoping this helps. When my pc goes to sleep it wewakes up but won’t boot thr gpu so I’m stuck with no display. When I try to iuaccess the bios I do not see the M flash feature. Just has system info pretty much. PRO B650-P WiFi
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Where can I find an updated driver for Mslo64.sys?
Hi, new Microcenter customer here so hopefully asking in the right place. I have Windows 11 running on a G901 desktop system. Turned on Windows Memory Integrity, and get a Program Compatibility Assistant popup (actually 7 of them) stating "A driver cannot load on this device". The driver is listed as "Mslo64.sys". The…
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PowerSpec B940 BIOS Update
I purchased a PowerSpec B940 desktop computer from MicroCenter and noticed that there is a BIOS update available from MSI for the Z690 motherboard. Should I consider updating the BIOS and if so, are there any settings I need to make once it is updated? Also, any information about the BIOS update related to the i9-13900…
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PowerSpec B943 and Linux: will I have trouble with the cooler? (or anything else?)
I'm considering the PowerSpec B943 (https://www.microcenter.com/product/678547/powerspec-b943-desktop-computer) and I'd run a mainstream Linux distro on it. I've never had a liquid cooler before. Are these coolers a category of hardware that doesn't play well with Linux OSes? Or will the board's UEFI take care of…
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2.5 ssd install
I have the g721. Is there anyway to install a 2.5 sata ssd?
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G447 - RGB Mystic Lights not opening
New G447 - Want to turn off the RGB fan lights without unplugging it from the mobo. Opened MSI Center updated Mystic Lights rebooted Went to open mystic lights - box seems to try to open, but then doesn't actually appear (flicker box where something is trying to open) So I can't even see if mystic lights can register the…
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Login issues after BIOS update
Hi, i own a powerspec G517 and recently updated my bios from the asrock website. I just learned that powerspec has their own BIOS and so it would have been better not to update, but that is not my main problem. When the PC is turned on, and i try to login, it just says sign in. When clicking the button it does nothing, and…
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G448 RGB always red
Can’t adjust in mystic. I can make changes but nothing does anything. Latest app for msi center and latest mystic app. One thing to note, when I make a change and hit apply, the fans rgbs dim about 10%. Everytime. Just got a split second. So a change is made but not sent. But I have some indication a change was made. Pump…
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How to turn off the rgb/led lights inside my G448 powerspec prebuilt?
I’ve been having issues with the lights on my pc considering i like to afk some games, and the lights don’t help much with sleep
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PowerSpec G448 Bios update causes crashing in Fortnite and Marvel
Updated to the latest bios on MSI website for my mobo. Confirmed via bios Z790-P WiFi. Fortnite crashes in middle of game. Could be 20 mins or an hour. Same with Marvel. I went back to find the old bios I had. Doesn’t exist on MSI website. Found out it was custom via MC. It was E7E06IZ1.AM6 i didn’t know about the Intel…
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Requesting Help - New PowerSpec G447 WiFi Issues - Connection Dropping
Hello! Yesterday, I purchased a new PowerSpec G447 PC from my local Micro Center. The install went (almost) perfectly. Installed and updated Windows 11. Installed a FL Studio and an online game for testing purposes. It's an amazing value for its capabilities, performance and price. Everything works well except for a…
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G714 Memory Issues
I have a G714 that's a couple years old now, and I've always had BSOD/instability and the restart issues but somehow just discovered this support area tonight. I flashed my BIOS up to 1MC and that fixed the restart issue, but the instability has gotten notably worse. I tried various combinations of one or both RAM sticks…
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B945 won't POST
Hello, I've recently purchased the PowerSpec B945 a few weeks ago and have been enjoying it so far. However, starting today the computer will no longer POST. I've tried reseating the RAM, switching the RAM between the slots, only having one stick installed, unplugging and replugging the computer, but it still won't boot…
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Want to install an additional SSD in my PowerSpecB751
I am looking to replace my current external USB HDs with an internal SSD. I see that it has 3 PCIe x 16 expansion slots. In looking at new SSDs, I'm seeing descriptions that say they're Gen 3 x4 or Gen 4 x4. Does anyone know what type this machine has? Any recommendation on brand and/or size? I'm thinking about the Crucial…
