G477 crashes when trying to play games


Hi! I purchased this PC back in February and it has been great until a couple of weeks ago when it started crashing. The crashes occur shortly after I start playing a game. I tried lowering the graphics settings well below what I normally run them at and that made no difference. The PC is clean and does not appear to be overheating. I have verified all of my drivers are up to date. I have done a complete reset through windows reinstall. I ran a memory test and that came back with no issues. CHKDSK found no issues. SFC /scannow found no issues. In event viewer the only critical events are Event 41 from the crashes.

What do you recommend? What are my options? This is primarily a gaming PC so after only 4 months it has become basically useless to me…


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