Firmware Issues with WD NVMe drives and 24H2

PowerSpec_MikeW
PowerSpec_MikeW PowerSpec Engineer
2500 Comments Fifth Anniversary 100 Answers 250 Likes
edited December 11 in PowerSpec

Greetings,

Be advised there is a known issue with some WD and Sandisk NVMe drives that can cause instability and OS corruption with the 24H2 update. See this article for more information:

https://support-en.sandisk.com/app/answers/detailweb/a_id/51469

Impacted Drives and required firmware versions:

WD_BLACK SN770 NVMe SSD 2TB

WDBBDL0020BNC, WDS200T3X0E

731130WD

WD_BLACK SN770M NVMe SSD 2TB

WDBDNH0020BBK, WDS200T3X0G

731130WD

WD Blue SN580 NVMe SSD 2TB

WDBWMY0020BBL, WDS200T3B0E

281050WD

WD Blue SN5000 NVMe SSD 2TB

WDBS3F0020BNC, WDS200T4B0E

291020WD

SanDisk Extreme M.2 NVMe SSD 2TB

SDSSDX3N-2T00

731130WD

Solution:

Update the firmware with the WD Dashboard app: https://support-en.wd.com/app/answers/detailweb/a_id/31759/~/download%2C-install%2C-test-drive-and-update-firmware-using-western-digital

Our PowerSpec G909 and G910 were impacted by this. All units will be pulled and updated. Some G478's and G448's were impacted as well, they have been pulled. We will be sending out an automatic firmware update through Windows Update very soon.

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