We want you to be satisfied with your Micro Center purchase! However, if you need help or need to return an item, we’re here for you!
If an item you have purchased from us is not working as expected within the return period, please visit one of our in-store Expert Technicians for free help, where they can solve your problem or even exchange the item for a product that better suits your needs. In fact, everyone is welcome to visit your closest Knowledge Bar or contact us for a free 10-minute technical consultation. Our doors are always open to assist you in finding solutions no matter where you purchased the item. It's important to note that items purchased at a Micro Center store must be returned or exchanged at any of our locations. So if you need to make a return or exchange, you can do so at the store that's most convenient for you.
If you need to return or exchange an item, simply bring it back to any Micro Center store for a full refund or exchange. Most products may be returned within 30 days, excluding desktop/notebook computers, tablets, processors, motherboards, projectors, 3D printers, and 3D scanners which may be returned within 15 days of purchase.
*In accordance with our return policy, and if you have provided us with valid contact information.
Please make sure that all data has been removed and that the device is no longer linked to any cloud account or to any other device so that we may accept the return of this product. If you decide to return a phone or device with a carrier contract, you are responsible for canceling your service contract with the carrier and for all carrier charges.
Please ensure the 3D Printer you're returning is disassembled and in like-new condition, repackaged in the original box with all packaging, accessories, and materials.
If you made a purchase online, please refer to our article here: "How do I return a product I ordered online?"
Eligible return or exchange time frames are from the date of purchase:
You can find the return period for your specific item by visiting the item page on our website. The return period will be found on the right side under Support Resources.
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