Shipping Options
For deliveries within the contiguous United States, shipping options are:
· No Rush (7+ days*)
· Standard (5-7 days*)
· Fastest (2-3 days*)
* Shipping times are estimated
Note: Shipping options for customers in Alaska and Hawaii are Fastest and Standard delivery. No Rush shipping is not available to Alaska and Hawaii.
Fastest delivery days are Monday through Friday. This excludes deliveries on Saturdays, Sundays, and holidays.
The timeframe for delivery starts after the package has been picked up from our warehouse by UPS. Please note that the website and the shopping cart will list a timeframe for processing. This will also be listed in your confirmation email.
FAQ
We understand that you may have some shipping questions so here’s a quick FAQ to help.
Q. Are you able to ship outside of the United States?
A. We can only ship to the 50 United States and Washington, DC. We cannot ship any U.S. territories including Puerto Rico, Guam or the Virgin Islands. We cannot ship internationally to any other countries including Canada and Mexico.
Q. Can I change an in-store pickup order to be shipped?
A. We do not ship out in-store pickup orders. Orders placed for in-store pickup must be picked up directly at the store it was reserved at within the pickup time window specified in your "reservation is ready" confirmation email.
Q. What if the tracking number emailed to me does not work?
A. If your tracking number is not working, please double check or copy and paste the number provided. If that does not work, it’s possible an alternate tracking number has been created. Please open a live chat at the bottom of our help center to speak with a Micro Center Online representative to begin this process.
Q. I have not received my package even though my tracking status says Delivered.
A. Micro Center Online will have to place a tracer request on your package to see if can be located. Please open a live chat at the bottom of our help center to speak with a Micro Center Online representative to begin this process.
Q. What do I do if I received a damaged or opened package?
A. Micro Center Online will have to open a case with UPS for a damaged parcel. Please open a live chat at the bottom of our help center to speak with a Micro Center Online representative to begin this process.
