Looking to cancel your Micro Center Online Order? If you need to cancel your order, we can easily take care of that if you contact us through live chat. We can set up a cancellation and try to pull your order before it ships.How do I cancel my order that has already shipped?If your order ships out before cancellation, or if we are unable to pull it from shipping out in time, we can still set up an RMA (Return Merchandise Authorization) for you to ship your product back to us for a refund once it arrives.We can easily take care of that by contacting us through live chat. Products purchased online are subject to our normal Return Policy. Your return period begins from the date your package is delivered.Merchandise must be undamaged, with original carton/UPC and all packaging, accessories and materials (for products damaged during shipping, see below).Refunds will be credited back to the original form of payment.Once your RMA has been opened, you will receive a follow-up email with an RMA number, instructions for shipping the product and the return address to send the package. RMAs can take up to two weeks to process; once your RMA has been processed you will receive an email confirmation.SoftwareSoftware that has been opened/activated is not eligible for return.Except for ESET renewals, all digital downloads are final and are not eligible for return or refund, even if it has not been activated.Products damaged during shippingMicro Center ships via FedEx. If your product was damaged during shipping, we will set up a claim with FedEx to pick up the item. We can easily take care of that by contacting us through live chat.