Resolving Address Verification Issues Online
For security and accuracy, we require that the billing address entered matches with the one on file with your bank. We apologize if you experience any issues when placing an order online. In the event you get an error message, here are just a few things you can try when placing your order: 1) Spell out any numbers on…
How do I cancel my online order?
Looking to cancel your Micro Center Online Order? If you need to cancel your order, we can easily take care of that if you contact us through live chat. We can set up a cancellation and try to pull your order before it ships. How do I cancel my order that has already shipped? If your order ships out before cancellation, or…
How to Unlock your Micro Center Insider Account
If you’re seeing this email, chances are: 1. You locked your account after entering the password wrong 5 times in a row. 2. Someone else is trying to get into your account. You’ll want to unlock the account and change your credentials if this is the case. Please follow the instructions to unlock your Micro Center Insider…
Can I use a Micro Center Gift Card online?
Micro Center Gift Cards can only be used in-store. For more information on other sorts of payment methods, please click here.
How do I unsubscribe from email and postal advertising?
How to Unsubscribe from Email Advertising If you wish to unsubscribe from receiving Micro Center advertisement emails, please use this link to opt-out. 1. Input your email and click Submit. 2. Click the Please unsubscribe me from all communications option and click SUBMIT. Please allow a week for changes to complete. How…
Shipping & FedEx Information - Micro Center Online Orders
Shipping Options For deliveries within the contiguous United States, shipping options are: · Standard · Two Day · Next Day (may not be available to certain locations) Note: Shipping options to Alaska and Hawaii are Two Day and Next Day delivery (Next Day delivery may not be available to certain locations) Packages shipping…
How do I return a product I ordered online?
Products purchased online are subject to our normal Return Policy. Your return period begins from the date your package is delivered. In-Store All products ordered online can be returned in-person at one of our 25 retail locations across the United States. Exchanges are subject to inventory at the return location. What's…
What's my order status?
ONLINE SHIPPING ORDERS For online shipping orders, you will receive an initial confirmation email for your order after it is placed. Once the order is processed and shipped, you will receive another email with a tracking number. You can use this tracking number to see the final estimated time of delivery 18 MINUTE IN-STORE…
What do I do if an item is missing from my purchase?
In-Store The best option will be to come back into the store. We can verify the purchase and work with you to get the missing item that is missing. Shipped Order If the order was shipped, please remove all packaging to ensure it was not included in the order. When still unable to locate item, contact us via chat…
How do I get a copy of my receipt?
When making a purchase in-store, you should be given the option of receiving an email or paper receipt. If you have a Micro Center Insider Account, any purchases made under that account can be viewed in your order history which is tied to the email you provided the Customer Service Representative at checkout. If you do not…