Holiday Hours Calendar Special Holiday Hours Should there be any temporary changes for any reason such as inclement weather, updated store hours and status will be displayed at the top of www.microcenter.com (see example below) Need additional information about our store hours? Please check out our full store hours article here. Black Friday DealsCheck out our Black Friday sales ad directly on our website by clicking here.Holiday Extended Return PolicyFor all* purchases made between 11/1/23 and 12/25/23, the return policy will be extended until 01/15/24. Micro Center protection plans can be added post-purchase during this window; please see your local store for details on adding a protection plan to your purchase.Exception: Microsoft has imposed a strict 15-day return policy on all Microsoft Surface tablets and laptops. This also applies to unopened units.*Restrictions for products not eligible for returns still apply:Products not eligible for return *Opened software such as Microsoft Office, Microsoft Windows, Microsoft Windows Server, and Microsoft Windows Server clientsElectronic software downloadsPoint of Sale Activation Cards that have a dollar valueMicro Center Gift Cards (except as required by law)Products with customer-induced damage such as, but not limited to, aerial drones with damage due to pilot error. So let’s be careful out there!Microphones and microphone accessories *VR Headsets, Headphones, including AirPods, Earbuds, and Over-the-Ear Products ** Hardware items deemed defective are eligible for exchange.Need additional information about our return policy? Please check out our full return policy article here. Black Friday Price PromiseMicro Center customers that purchase a qualifying item (products listed in our Black Friday promotions) between 11/8/23 - 11/26/23 and if the price of the qualifying item goes lower at Micro Center than your purchase price before 11/26/23, we will refund you the difference between your purchase price and the lower price. Refunds must take place in-store before 1/15/24. All refunds will be based upon your original payment method. Excludes products purchased with coupons, bundles, services, and price errors. Product pricing and availability are subject to change.Need additional information about our price protection policy? Please check out our full price protection article here. Price Matching PolicyWe do not price match special and time-limited sales such as Prime Day, Black Friday, and Cyber Monday. Need additional information about our price matching policy? Please check out our full price matching article here. Gift ReceiptsYes, we can print a gift receipt for you in-store at time of purchase. Just let your cashier know you would need a gift receipt for your purchase before finalizing the transaction with us in-store! Micro Center Gift Card PurchasesMicro Center Gift Cards can only be purchased at our store locations directly and may only be used for in-store purchases. You can buy these gift cards directly at the checkout area of our stores.How can I reserve items for store pickup?Please review our full article on placing a reservation here. Pickup orders are held for 3 days at the store. You can confirm the date it is held through once you receive your confirmation email from the store. Can I pay ahead for an In-Store Pickup reservation?We do not accept payment ahead of time for a store purchase or reservation. Payment would need to be completed at time of purchase directly in-store.Can someone else pick up my In-Store Pickup reservation?Absolutely. They will need to provide the name or reservation number at our 18-minute pickup counter however they will need to provide their own form of payment. Just keep in mind that your reservation is not paid for in advance.How can I pay for my order?Please review our full article on payment options here. Store LocationsStop by your local Micro Center today! You can see all our stores listed here.
