What is the return policy?
We guarantee your satisfaction on every product we sell in accordance with our return policy. If you are not fully satisfied with your purchase and want to return it, simply bring your undamaged item back to Micro Center* with its included accessories, materials, UPC, and packaging within the eligible timeframe and let us…
Can I return a product that is defective?
Absolutely! If you have a product that hasn’t met your satisfaction for any reason within the return period, we will provide you a full refund. We guarantee your satisfaction on every product we sell in accordance with our return policy. If you are not fully satisfied with your purchase and want to return it, simply bring…
Is an item in stock?
Product availability is displayed on our website and is updated every 10 minutes to reflect current inventory for your local store. When you view the product page for an item, current stock should be listed right above the price. If you see 10+ IN STOCK, then there should be sufficient stock prior to your visit. If you see…
Do you offer product recommendations?
The best way to get product recommendations is to visit one of our stores and talk to one of our knowledgeable in-store experts or you can stop by our Community site for recommendations from our Community experts! Visit Your Local Micro Center Our sales staff undergo extensive training through our internal Micro Center…
Can you ship products between stores?
Under normal circumstances we are unable to transfer or ship products between stores. If an item you are interested is out of stock at your local store, we would recommend waiting for the item to come back in stock or check if it is available for shipping. For extenuating circumstances, please speak with a manager directly…
When will you get more of an item in stock?
Items are re-stocked depending on several factors including supply and demand. Stores typically receive shipments of new product every week, but that does not guarantee all products will be restocked within that time frame. Stock will be updated on microcenter.com to reflect current availability every 10 minutes. (Image)
How do I make a warranty claim?
For any Micro Center protection plans or extended warranties purchased on a product, or any Micro Center branded products such as Inland, Winbook or Powerspec, all warranty claims can be handled directly in your local store. If the product is under warranty, just bring it in and we will handle it from there. Some TVs are…
Do you price match?
We are able to price match most major retailers and manufacturer websites. Some pre-requisites for price matching include: Competitor must list the exact same model number and/or UPC number Competitor must have the item in-stock. If the item is available for shipping, it must be sold and shipped by the competitor directly…