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My keyboard or mouse won't work after the computer sleeps in Windows 10 - Micro Center
<main> <article class="userContent"> <p>If your mouse or keyboard does not seem to work in Windows 10 after you have woke your computer from sleep, and you have to shut down the PC completely to get them to work again, there are few things you can do to try and fix that problem. </p><p>This guide will cover several different steps you can try if you're having this issue. </p><p>1. <strong>Right click </strong>on the <strong>Start button</strong>, typically found at the lower left corner of the screen, and click <strong>Power Options</strong>.<p><br></p></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6031942/uploads/editor/jl/bdt5dk3w7lla.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6031942/uploads/editor/jl/bdt5dk3w7lla.jpg" alt="bdt5dk3w7lla.jpg"/> </a> </div> </div> <p><p><br></p></p><p>2. A Settings window will appear. From the Power & Sleep screen, click on <strong>Change advanced power settings </strong>on the right side.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6031942/uploads/editor/zi/lieyk4dczt37.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6031942/uploads/editor/zi/lieyk4dczt37.jpg" alt="lieyk4dczt37.jpg"/> </a> </div> </div> <p><p><br></p></p><p>3. On the new Power Plan screen that appears, click on <strong>Change plan settings</strong> next to the plan that is filled in (the active plan)</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6031942/uploads/editor/pj/of14x348ts1b.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6031942/uploads/editor/pj/of14x348ts1b.png" alt="of14x348ts1b.png"/> </a> </div> </div> <p><p><br></p></p><p>4. Once you're in plan settings, click <strong>Change advanced power settings.</strong></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6031942/uploads/editor/uk/h6j6nxp5d7i8.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6031942/uploads/editor/uk/h6j6nxp5d7i8.png" alt="h6j6nxp5d7i8.png"/> </a> </div> </div> <p><p><br></p></p><p>5. An advanced settings pop-up window will appear. Locate <strong>USB settings</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6031942/uploads/editor/ek/xtp4bsldmrvm.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6031942/uploads/editor/ek/xtp4bsldmrvm.png" alt="xtp4bsldmrvm.png"/> </a> </div> </div> <p><p><br></p></p><p>6. Click the plus symbols next to "USB settings" and then "USB selective suspend setting." Change the setting to <strong>Disabled. </strong></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6031942/uploads/editor/88/x87cxgy5v9oj.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6031942/uploads/editor/88/x87cxgy5v9oj.png" alt="x87cxgy5v9oj.png"/> </a> </div> </div> <p><br></p><p>7. Click <strong>Apply</strong> to save any changes.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6031942/uploads/editor/yg/vectob100p8b.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6031942/uploads/editor/yg/vectob100p8b.png" alt="vectob100p8b.png"/> </a> </div> </div> <p><p><br></p></p><p>______________________________________________________________________________________________<p><br></p></p><p>Another setting to check is in <strong>Device Manager </strong>that may be not allowing your keyboard/mouse to wake up properly after sleep mode. Here is how to change that:</p><p>1. <strong>Right click </strong>on the <strong>Start button</strong>, typically found at the lower left corner of the screen, and from the list of options, choose <strong>Device Manager.</strong><p><br></p></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6031942/uploads/editor/5y/3okazl5omdsn.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6031942/uploads/editor/5y/3okazl5omdsn.jpg" alt="3okazl5omdsn.jpg"/> </a> </div> </div> <p><p><br></p></p><p>2. From the Device Manager window, select the option for "Keyboards" or "Mice and other pointing devices," depending on which device has the issue. </p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6031942/uploads/editor/51/teqsvvw212kk.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6031942/uploads/editor/51/teqsvvw212kk.jpg" alt="teqsvvw212kk.jpg"/> </a> </div> </div> <p><p><br></p></p><p>3. <strong>Right click</strong> on your keyboard/mouse and then go to <strong>Properties</strong>.<p><br></p></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6031942/uploads/editor/ug/y8i2hj4xsxpt.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6031942/uploads/editor/ug/y8i2hj4xsxpt.png" alt="y8i2hj4xsxpt.png"/> </a> </div> </div> <p><p><br></p></p><p>4. In Properties, choose <strong>Power Management.</strong><p><br></p></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6031942/uploads/editor/0m/yl5hal2llv3k.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6031942/uploads/editor/0m/yl5hal2llv3k.png" alt="yl5hal2llv3k.png"/> </a> </div> </div> <p><p><br></p></p><p>5. Make sure the box for <strong>Allow this device to wake the computer</strong> is checked. If it is not, check the box to enable this setting. Click <strong>OK</strong> to make any changes.<p><br></p></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6031942/uploads/editor/dl/6ewry9fbx5aa.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6031942/uploads/editor/dl/6ewry9fbx5aa.png" alt="6ewry9fbx5aa.png"/> </a> </div> </div> <p><br></p> </article> </main>
