HP print and scan doctor has reached end of support, it is recommended you uninstall it from your computer
https://support.hp.com/us-en/document/ish_12490059-12490108-16
If you need to troubleshoot an HP printer you will do so using HP support assistant:
https://support.hp.com/us-en/help/hp-support-assistant
Once you visit that page you can download the file here:
Once the download completes you will open this file:
Click yes on the prompt asking if you want to allow it to make changes:
Accept the license agreement and click next:
You can click next through the windows after this and the install will start.
Once you have the program installed you can use it to diagnose and repair you hp devices using the fixes and diagnostics section:
