/* * These styles apply ONLY to the header and footer assets. */ } body:hover { color: #0276b3; } * { padding: 0; margin: 0; box-sizing: border-box; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 18px 0; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer a { color: #0291db; } .footer a:hover { color: #0276b3; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-col { padding: 0 3px; } .footer-col-copyRight { justify-content: flex-start; } .footer-col-logo { justify-content: flex-end; } .footer-col-copyRight, .footer-col-logo { flex: 1; display: flex; } .logo { width: 120px; height: 28px; opacity: 0.6; } @media screen and (max-width: 768px) { .footer-row { display: block; } .footer-col { width: 100%; text-align: center; margin: 6px 0; } .footer-col:first-child { margin-top: 0; } .footer-col:last-child { margin-bottom: 0; } .footer-col-copyRight, .footer-col-logo { justify-content: center; } .logo { margin: 0 auto; } } /*# sourceMappingURL=styles.css.map */ /* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 18px 0; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer a { color: #0291db; } .footer a:hover { color: #0276b3; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-col { padding: 0 3px; } .footer-col-copyRight { justify-content: flex-start; } .footer-col-logo { justify-content: flex-end; } .footer-col-copyRight, .footer-col-logo { flex: 1; display: flex; } .logo { width: 120px; height: 28px; opacity: 0.6; } @media screen and (max-width: 768px) { .footer-row { display: block; } .footer-col { width: 100%; text-align: center; margin: 6px 0; } .footer-col:first-child { margin-top: 0; } .footer-col:last-child { margin-bottom: 0; } .footer-col-copyRight, .footer-col-logo { justify-content: center; } .logo { margin: 0 auto; } } /*# sourceMappingURL=styles.css.map */ .Panel{ width:250px } .MainContent.Content{ width:calc(100% - 290px); } .Box.Tags{ display:none; } #vanilla_discussion_embed .mcrow{ display:none; } @media screen and (max-width:992px){ .Panel,.MainContent.Content { width:100%!important } } @media only screen and (max-width:700px){ .MainContent center img { width:100% } } .CategoryHeading .ItemContent{ font-size:28px } .Item .TitleWrap .Title { font-size:20px !important; } .Meta-Discussion{ background:#f7f7f7; border:1px solid #efefef; padding:5px; margin:0 } .Header-desktopNav .Navigation-linkContainer a{ font-family:barlow; font-size:16px } .Header-desktopNav .Navigation-linkContainer a:active,.Header-desktopNav .Navigation-linkContainer a:focus,.Header-desktopNav .Navigation-linkContainer a:hover{ background:#231f20; } .Header .MeButton:active,.Header .MeButton:focus,.Header .MeButton:hover{ background-color:#231f20; } .ButtonGroup.Multi>.Button:first-child{ border-radius:0 } .BoxFilter,.BoxCategories{ background:#fff; padding:5px; border:1px solid #ccc; border-radius:10px; margin:20px 0 } .BoxFilter-Heading,.Panel .BoxCategories>h4{ width:auto; padding:5px 10px 10px; margin:0 -5px; border-bottom:1px solid #ccc; border-radius:0; font-family:barlow,sans-serif; } .side-promo{ margin:20px 0; width:100%; text-align:center; } .build-submit-tile,.build-showcase-tile{ margin-top:20px; border:2px solid #d9e7f4; border-radius:10px; background:#fff; padding:15px } .build-showcase-tile-link{ border:1px solid #e2e2e2; background:#f5f5f5; display:block; font-size:16px; text-align:center; padding:5px 10px } .build-submit-tile hr{ border:0; height:0; border-top:1px solid rgba(0,0,0,.1); border-bottom:1px solid rgba(255,255,255,.3); margin:20px 0 15px } .build-submit-tile h4,.build-showcase-tile h4{ color:#353535; line-height:1 } .build-showcase-tile h4{ color:#24883e } .build-submit-tile p,.build-showcase-tile p{ font-weight:600; color:#797676; margin:10px 5px } .build-submit-tile a{ border:1px solid #135d93; padding:5px 10px; width:90%; margin:0 auto; text-align:center; display:block } .build-showcase-tile a:first-child{ } .BoxCategories-Heading a{ font-size:18px } .BoxCategories.BoxCategories ul.FilterMenu li .ItemLink.appointment-btn{ width:92%; padding:5px 10px; margin:10px auto 15px; border-radius:0; display:block; background:#135d93; color:#fff; text-align:center; } .BoxCategories ul{ margin:0 5px } body.Section-Profile .Panel-main .PhotoWrapLarge{ margin-bottom:0 } .Panel{ padding:10px; background:#eee; } .Header{ background-color:#3a3738; } .Header-logo img{ max-height:35px; padding-right:20px } h4{ font-size:24px } .Panel-main h2,.Panel-main h4{ font-size:20px } .Panel h4{ padding:0 } .CategoryHeading,.Item .TitleWrap,.Item .Title,.heading,h1,h2,h3,h4,h5,h6{ font-family:barlow,sans-serif; font-weight:500!important } .DataList .Item .Title,.DataList .MItem a,.BoxCategories.BoxCategories a,.BoxFilter:not(.BoxBestOfFilter) a{ color:#135d93; } .BoxButtons .Button.Primary{ background:#135d93; } .Number{ color:#c74800; } .CategoryHeading,.Item .Title,.Item.Read .Title,.CategoryName h2,.Item .TitleWrap,[aria-level="3"] a{ color:#172b44 } .DataList.CategoryList .CategoryHeading{ padding-top:20px!important } .DataList.CategoryList .CategoryHeading:first-child{ padding-top:0!important } .DataList .CategoryHeading{ font-size:24px } .BoxButtons .Button.Primary,.groupToolbar .Button.Primary{ background:#135d93; border:0; color:#fff } .ButtonGroup.Multi .Button.Handle,.ButtonGroup.Multi.Open .Button.Handle{ background-color:transparent; color:#fff; border:0; border-radius:0 } .Pager .QuickSearchButton,.Pager .QuickSearchWrap .Button{ background:#b3d4fc; border:1px solid #b3d4fc; color:#000; } .build-submit-tile{ border:2px solid #d9e7f4; border-radius:10px; background:#fff; padding:10px 10px 20px } .build-submit-tile hr{ border:0; height:0; border-top:1px solid rgba(0,0,0,.1); border-bottom:1px solid rgba(255,255,255,.3); margin:20px 0 15px } .build-submit-tile h3{ font-size:20px; color:#ca500f; line-height:1 } .build-submit-tile p{ font-weight:600; color:#797676; margin:10px 5px } .build-submit-tile a{ border:1px solid #135d93; padding:5px 10px; width:90%; margin:0 auto; text-align:center; display:block; } .builds-keywords{ border-radius:0 0 8px 8px; margin:-15px; margin-top:15px; background:#efefef; padding:10px 15px 14px; border-top:1px solid #d9e7f4 } .builds-keywords h5{ margin-bottom:7px } .builds-keywords a{ border:0; display:block; padding:2px 5px; width:89%; background:#757575; color:#fff; margin:2px auto; text-align:center; } .builds-keywords a:hover{ background:#135d93; color:#fff; } .BuildPromo-container{ padding:10px; margin-top:20px; border:1px solid #ccc; background:#dadada; } .BuildPromo-container h2{ font-size:24px; color:#983b0a; } .BuildPromo-container h3{ font-size:20px; margin-bottom:10px; color:#525252; } .BuildPromo-container p{ font-weight:700; margin-bottom:20px; text-align:center; color:#0f670b; font-size:14px } .BuildPromo-container a{ font-weight:600; display:block; padding:5px 10px; width:80%; margin:0 auto; text-align:center; color:#135d93; border:1px solid #135d93 } .Panel .UserBox{ background:#fff; padding:10px; border-radius:10px 10px 0 0; border:1px solid #ccc; border-bottom:0 } .Panel .UserBox+.SideMenu{ margin-top:0; border:1px solid #ccc; background:#fff; padding:10px; border-radius:0 0 10px 10px } .Panel .UserBox+.SideMenu li a{ color:#135d93; } a,a:focus,a:hover{ color:#215cbb; } a{ text-decoration:none; color:#215cbb; } .Header-logo.mobile img{ max-height:35px; padding-right:20px } .Header.mobile{ background-color:#666; } .Message.userContent img{ height:auto; max-width:600px; display:block; } .Header-logo img{ max-height:32px } .mcrow{ display:flex; align-items:flex-end; } a.mclogo{ margin: 10px 0; display:block; height:auto; } .mclogo img{ display:block; } ul.mc-menu{ width:100%; margin:auto 0; display:flex; list-style: none; } ul.mc-menu a{ font-size:16px; font-family:barlow; font-weight:500; color:#135d93; } ul.mc-menu li.menu-item a:hover{ color:#0291db; } ul.mc-menu li{ margin-left:15px } ul.mc-menu li.menu-item.menu-computers{ margin-left:auto; } @media only screen and (max-width:700px){ ul.mc-menu li.menu-item.menu-computers { display:none; } } @media only screen and (max-width:480px){ .menu-computer-parts { display:none; } ul.mc-menu li.menu-diy{ margin-left: 7px; } ul.mc-menu li.menu-custom-pc-builder{ margin-left: 7px; } } @media only screen and (max-width:700px){ .Message.userContent img { max-width:calc(100% - 10px); } }

Knowledge Base

How to Utilize HP's Print & Scan Doctor

If you have an HP printer/scanner running in to trouble, HP provides a software known as the HP Print & Scan Doctor, which you can download to your PC to attempt automatic fixes to these problems.

NOTE: This software is only designed for HP products, it will not work for other brands/models of printers and scanners.

Here is how to use this software:

1. Download the HP Print & Scan Doctor from this page directly on HP's website:

https://support.hp.com/us-en/topic/printscandoctor

2. Run the HPPSdr.exe file downloaded onto your computer.

3. On the HP Print and Scan Doctor, click on Start and choose your HP printer.

If you do not see it listed, ensure the printer is turned on and click Retry.

4. Click on Fix Printing or Fix Scanning based on your issue and follow the prompts.

5. Results will show for each step done.

6. Follow the remaining prompts until it is finished and then if successful, the software will print out a test page, or do a test scan, depending on the prior option selected.