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How to Remove Scam Pop Ups in Windows - Micro Center
<main> <article class="userContent"> <p>So you are browsing the web with Microsoft Edge, Google Chrome or Firefox and get a popup scam that says your computer is infected with a virus, malware, etc. or that there are numerous other issues with your computer and gives a number to call. These are pages created as a scare tactic for you to call and allow a scammer to get access to your system and info.</p><p>These are not an actual threat to the system and can be easily removed by following these steps:<p><br></p></p><p>1) <strong>Open Task Manager</strong> on your PC, to do this, Press <strong>Ctrl + Shift + Esc</strong> at the same time on your keyboard.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6031942/uploads/editor/hu/2pokqcmon9zq.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6031942/uploads/editor/hu/2pokqcmon9zq.png" alt="2pokqcmon9zq.png"/> </a> </div> </div> <p><p><br></p></p><p>2) Select your<strong> internet browser</strong> (Edge, Internet Explorer, Chrome, Firefox, etc.) from the list in Task Manager, click on it and then select <strong>End Task</strong></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6031942/uploads/editor/i2/waynghhg9jdf.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6031942/uploads/editor/i2/waynghhg9jdf.jpg" alt="waynghhg9jdf.jpg"/> </a> </div> </div> <p><br></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6031942/uploads/editor/5t/04t98ukclv2d.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6031942/uploads/editor/5t/04t98ukclv2d.png" alt="04t98ukclv2d.png"/> </a> </div> </div> <p><br></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6031942/uploads/editor/gy/iw4lokxdmd68.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6031942/uploads/editor/gy/iw4lokxdmd68.png" alt="iw4lokxdmd68.png"/> </a> </div> </div> <p><br></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6031942/uploads/editor/2m/ozduhvtebvg4.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6031942/uploads/editor/2m/ozduhvtebvg4.png" alt="ozduhvtebvg4.png"/> </a> </div> </div> <p><p><br></p></p><p>3) Now the popup scam should be gone from the screen. There are a couple more steps to make sure that this pop up does not reappear the next time you open your browser.<p><br></p></p><p>4) Press the <strong>Windows (or Start)</strong> key on your keyboard and the <strong>letter R </strong>at the same time to open a <strong>Run</strong> utility.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6031942/uploads/editor/76/atma46tu95a2.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6031942/uploads/editor/76/atma46tu95a2.png" alt="atma46tu95a2.png"/> </a> </div> </div> <p><p><br></p></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6031942/uploads/editor/15/zyc12mokbsnq.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6031942/uploads/editor/15/zyc12mokbsnq.png" alt="zyc12mokbsnq.png"/> </a> </div> </div> <p><p><br></p></p><p>5) In the <strong>Run</strong> utility, type the command that corresponds to the browser you were using, then click <strong>OK </strong>once typed in:</p><p>chrome <a href="http://www.microcenter.com/" rel="nofollow noreferrer ugc">www.microcenter.com</a></p><p>firefox <a href="http://www.microcenter.com/" rel="nofollow noreferrer ugc">www.microcenter.com</a></p><p>iexplore <a href="http://www.microcenter.com/" rel="nofollow noreferrer ugc">www.microcenter.com</a></p><p>microsoft-edge:www.microcenter.com</p><p>*<strong>Note:</strong> the command for Edge is slightly different than the others</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6031942/uploads/editor/qb/0kbjh27bctma.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6031942/uploads/editor/qb/0kbjh27bctma.png" alt="0kbjh27bctma.png"/> </a> </div> </div> <p><p><br></p></p><p>6) A new browser window will now open to microcenter.com, depending on your settings though, the scam pop up may also reload in the background or in another tab.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6031946/uploads/TMJC1L7LJPTC/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6031946/uploads/TMJC1L7LJPTC/image.png" alt="image.png"/> </a> </div> </div> <p><br></p><p>7) Close the browser normally, by clicking the <strong>X</strong> in the top right corner.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6031942/uploads/editor/y3/ja40arnjv9sx.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6031942/uploads/editor/y3/ja40arnjv9sx.png" alt="ja40arnjv9sx.png"/> </a> </div> </div> <p><p><br></p></p><p>If prompted, select to close all windows. Once completed, you can now open your browser normally, the pop up will not reappear. </p> </article> </main>
