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How to Clear the Update Cache in ESET - Micro Center
<main> <article class="userContent"> <p>ESET, like any antivirus program, will periodically receive updates for its features and threat detection. Most of the time they'll go through without any issues, but sometimes you can experience errors when attempting to download updates, like the example shown here:<p><br></p></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://support.eset.com/storage/IMAGES/en/6660_KB3189/6660_KB3189Fig1-1e.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://support.eset.com/storage/IMAGES/en/6660_KB3189/6660_KB3189Fig1-1e.png" alt="6660_KB3189Fig1-1e.png"/> </a> </div> </div> <p><p><br></p></p><p>If you're having issues updating your ESET product, clearing your update cache could fix it. </p><p>1. First, we need to open the ESET program on your computer. Click your <strong>Start Button</strong> and locate <strong>ESET Security </strong>from the alphabetical list of programs on your computer:</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6031942/uploads/editor/y4/ukipol2nthdi.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6031942/uploads/editor/y4/ukipol2nthdi.jpg" alt="ukipol2nthdi.jpg"/> </a> </div> </div> <p><br></p><p>Or click the <strong>Hidden Icons menu</strong> on your taskbar (typically found on the lower-right corner of your screen) and click the <strong>ESET Icon </strong>found here.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6031942/uploads/editor/y9/xadk2zf795tk.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6031942/uploads/editor/y9/xadk2zf795tk.jpg" alt="xadk2zf795tk.jpg"/> </a> </div> </div> <p><p><br></p></p><p>2. Once ESET is open, click <strong>Setup</strong> in the menu on the left, then click <strong>Advanced Setup </strong>on the bottom-right:<p><br></p></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6031942/uploads/editor/ia/io0toi1bsxv5.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6031942/uploads/editor/ia/io0toi1bsxv5.jpg" alt="io0toi1bsxv5.jpg"/> </a> </div> </div> <p><p><br></p></p><p>3. Click <strong>Update</strong> on the left side of the window under "Advanced setup"<strong>, </strong>expand the <strong>Basic</strong> category, click <strong>Clear</strong> and then click <strong>OK.</strong><p><br></p></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6031942/uploads/editor/cv/y8xaw96v3nlo.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6031942/uploads/editor/cv/y8xaw96v3nlo.jpg" alt="y8xaw96v3nlo.jpg"/> </a> </div> </div> <p><p><br></p></p><p>4. Restart your computer and check for updates again.</p><p>If the updates continue to fail, try uninstalling and reinstalling ESET on your computer. </p> </article> </main>
