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How to create or delete a Profile in Microsoft Outlook - Micro Center
<main> <article class="userContent"> <p> This article will show you how to create or delete a profile in Microsoft Outlook. Creating multiple profiles can be useful for separating email addresses for personal and work use. Deleting and replacing an Outlook profile can fix corruption preventing your account from logging in or email from sending and receiving.</p><h5></h5><h2 data-id="how-to-create-a-microsoft-outlook-profile"><strong>How to create a Microsoft Outlook Profile</strong></h2><p>1. From the Start Menu Search Box type <strong>Control Panel</strong>. Select the Control Panel app from the search results.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/11101Image1.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/11101Image1.jpg" alt="Windows 10 desktop, Cortana, Control Panel"></img></a> </div> </div> <p><br></p><p>2. In the Search bar at the top right type <strong>Mail</strong> and select <strong>Mail (32 bit)</strong> from the results.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6031942/uploads/CAKBB147YA2W/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6031942/uploads/CAKBB147YA2W/image.png" alt="image.png"></img></a> </div> </div> <p><br></p><p>3. Select <strong>Show Profiles</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/11101Image3.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/11101Image3.jpg" alt="Mail Setup, Show Profiles"></img></a> </div> </div> <p><br></p><p>4. Choose the <strong>Add</strong> button to create a new profile.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/11101Image4.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/11101Image4.jpg" alt="Mail Setup, Profile Window, Add"></img></a> </div> </div> <p><br></p><p>5. Enter a <strong>Name</strong> for the new profile and choose <strong>OK</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/11101Image5.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/11101Image5.jpg" alt="New Profile Window, Profile Name, OK"></img></a> </div> </div> <p><br></p><p>6.) Fill in the information for the primary email account for the new profile, then select <strong>Next</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/11101Image6.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/11101Image6.jpg" alt="Add account, Account setup, Next"></img></a> </div> </div> <p><br></p><p>7. A Configuring screen will appear, wait for this to complete, then select <strong>Finish.</strong></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/11101Image7.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/11101Image7.jpg" alt="Add Account, Finish"></img></a> </div> </div> <p><br></p><p>8. If you intend to keep multiple profiles, you can select one to always load by default, or to be asked each time you open Outlook. If you want to set a default, select <strong>Always use this profile</strong> and chose the one you want from the dropdown menu.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/11101Image8.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/11101Image8.jpg" alt="Mail Profile Setup, Always Use"></img></a> </div> </div> <p><br></p><p>9. Select <strong>Apply</strong> to save your changes.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/11101Image9.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/11101Image9.jpg" alt="Mail Profile Setup, Apply"></img></a> </div> </div> <p><br></p><h2 data-id="how-to-delete-a-microsoft-outlook-profile"><strong>How to delete a Microsoft Outlook Profile</strong></h2><p><br></p><p>1. From the Start Menu Search Box type <strong>Control Panel</strong>. Select the Control Panel app from the search results.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/11101Image1.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/11101Image1.jpg" alt="Windows 10 desktop, Cortana, Control Panel"></img></a> </div> </div> <p><br></p><p>2. In the Search bar at the top right type <strong>Mail</strong> and select <strong>Mail (32 bit)</strong> from the results.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/11101Image2.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/11101Image2.jpg" alt="Control Panel, Search bar, Mail"></img></a> </div> </div> <p><br></p><p>3. Select <strong>Show Profiles</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/11101Image3.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/11101Image3.jpg" alt="Mail Setup, Show Profiles"></img></a> </div> </div> <p><br></p><p>4. Select the profile that you want to delete - the default profile is usually Outlook, and then choose <strong>Remove</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/11101Image10.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/11101Image10.jpg" alt="mail profiles window, remove"></img></a> </div> </div> <p><br></p><p>5. Select <strong>Yes</strong> to confirm.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/11101Image11.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/11101Image11.jpg" alt="mail profiles window, Confirm removal"></img></a> </div> </div> <p><br></p><p>6. To complete the process, it is also necessary to delete the Outlook folder on your computer. Open File Explorer and delete the corresponding folder found in <strong>\Users\</strong>Your User Name<strong>\Appdata\Local\Microsoft</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/11101Image12.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/11101Image12.jpg" alt="File explorer, Appdata Folder"></img></a> </div> </div> <p><br></p> </article> </main>