Here are answers to some of the most frequently asked questions we get about macOS at Micro Center:
Q: What is MacOS?
MacOS is the operating system that Apple runs on any iMac, MacBook, and other Mac desktops and laptops.
Q: What makes the macOS different from Windows?
MacOS is developed by Apple and only Apple will develop or manufacture any macOS computer. Unlike Apple, Microsoft only develops Windows while many companies like Dell and HP will manufacture the hardware for it.
Q: Can I run executable (.exe) files on a macOS?
No. Executables are, by default, a Windows-only extension. The closest extensions that are comparable to executables that run on macOS are packages (.pkg) and disk image files (.dmg).
Q: Is it possible to upgrade parts on my macOS computer?
For more information about these devices and their possible limitations please see our Knowledge Base article.
Q: Can Micro Center repair my macOS?
As an authorized repair service for Apple, Micro Center can repair macOS systems under Apple’s warranty. If it is not under warranty, please speak with Micro Center’s service desk regarding prices or fees.
Q: How do I do backups for my macOS?
MacOS systems have a built-in backup software called Time Machine. If you need further instructions on how to use the Time machine backup, please refer to the following article: https://support.apple.com/en-us/HT201250
Q: How do I check what version of macOS my computer has?
If you open your Apple menu from the top left corner, select About This Mac to bring up that information. It should tell you what version it has right underneath the name of the specific version (Lion, High Sierra, Mojave, Catalina, etc.)
Q: Can I uninstall/reinstall applications that came with the macOS?
No. The software that comes with the macOS is not designed to be uninstalled from the system.
Q: Does it cost anything to upgrade my macOS to the next version?
No. Upgrades with macOS systems are free. Before you do proceed to install the latest version of macOS, be sure you investigate information regarding the latest macOS to ensure that both software and hardware are compatible.
Q: If I have an older MacOS, can I upgrade to the next version?
No. If you are looking to upgrade your macOS, it will typically be to the latest version. The only exception is if you are still running Lion (macOS 10.7) or Mountain Lion (macOS 10.8). In these cases, you will need to first upgrade to El Capitan (macOS 10.11). For further information on how to install the macOS, please refer to the following article from Apple: https://support.apple.com/en-us/HT201475