Here are some of the most commonly received Malwarebytes related questions we receive at our Micro Center stores:
Q: What is Malwarebytes Anti-Malware?
Malwarebytes’ Anti-Malware is software that helps protect your computer from malicious software that can end up on your system.
Q: How is this different from an anti-virus software?
Malwarebytes’ covers malware in general, which can include different items such as adware, trojans and other general malicious software that can infect the computer.
Q: Can I use this with an anti-virus software?
Malwarebytes’ does not typically conflict with anti-virus software such as McAfee, Norton or ESET and can be used at the same time.
Q: Is Malwarebytes free?
Malwarebytes does have a free version that gives you the basic protection of scanning and cleaning software.
Q: What is the difference between the free and paid versions?
Their premium version includes real time protection where it will actively protect your computer. It also has the ability to set up scheduled scans, while the free version will only scan when manually started.
Q: How do I renew Malwarebytes?
If you are running a trial or free version, you will simply need to upgrade from the software, and you will put in your purchase information. If you had purchased an in-store version for activation originally, you will need to simply sign in on the account online to set up automatic renewal.
Malwarebytes will run on automated renewals through your card typically, but if you would prefer manual renewals, you will need to speak with Malwarebytes support.
Q: Does Microcenter support Malwarebytes?
As Malwarebytes is a third-party software, we are not able to support Malwarebytes. If purchased from us within the last 90 days, we can ensure the software is installed properly. Any technical support after 90 days will need to go through Malwarebytes directly.
Q: Where can I get Malwarebytes?
Malwarebytes software can be downloaded from their website at https://www.malwarebytes.com/
