/* * These styles apply ONLY to the header and footer assets. */ } body:hover { color: #0276b3; } * { padding: 0; margin: 0; box-sizing: border-box; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 18px 0; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer a { color: #0291db; } .footer a:hover { color: #0276b3; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-col { padding: 0 3px; } .footer-col-copyRight { justify-content: flex-start; } .footer-col-logo { justify-content: flex-end; } .footer-col-copyRight, .footer-col-logo { flex: 1; display: flex; } .logo { width: 120px; height: 28px; opacity: 0.6; } @media screen and (max-width: 768px) { .footer-row { display: block; } .footer-col { width: 100%; text-align: center; margin: 6px 0; } .footer-col:first-child { margin-top: 0; } .footer-col:last-child { margin-bottom: 0; } .footer-col-copyRight, .footer-col-logo { justify-content: center; } .logo { margin: 0 auto; } } /*# sourceMappingURL=styles.css.map */ /* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 18px 0; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer a { color: #0291db; } .footer a:hover { color: #0276b3; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-col { padding: 0 3px; } .footer-col-copyRight { justify-content: flex-start; } .footer-col-logo { justify-content: flex-end; } .footer-col-copyRight, .footer-col-logo { flex: 1; display: flex; } .logo { width: 120px; height: 28px; opacity: 0.6; } @media screen and (max-width: 768px) { .footer-row { display: block; } .footer-col { width: 100%; text-align: center; margin: 6px 0; } .footer-col:first-child { margin-top: 0; } .footer-col:last-child { margin-bottom: 0; } .footer-col-copyRight, .footer-col-logo { justify-content: center; } .logo { margin: 0 auto; } } /*# sourceMappingURL=styles.css.map */ .Panel{ width:250px } .MainContent.Content{ width:calc(100% - 290px); } .Box.Tags{ display:none; } #vanilla_discussion_embed .mcrow{ display:none; } @media screen and (max-width:992px){ .Panel,.MainContent.Content { width:100%!important } } @media only screen and (max-width:700px){ .MainContent center img { width:100% } } .CategoryHeading .ItemContent{ font-size:28px } .Item .TitleWrap .Title { font-size:20px !important; } .Meta-Discussion{ background:#f7f7f7; border:1px solid #efefef; padding:5px; margin:0 } .Header-desktopNav .Navigation-linkContainer a{ font-family:barlow; font-size:16px } .Header-desktopNav .Navigation-linkContainer a:active,.Header-desktopNav .Navigation-linkContainer a:focus,.Header-desktopNav .Navigation-linkContainer a:hover{ background:#231f20; } .Header .MeButton:active,.Header .MeButton:focus,.Header .MeButton:hover{ background-color:#231f20; } .ButtonGroup.Multi>.Button:first-child{ border-radius:0 } .BoxFilter,.BoxCategories{ background:#fff; padding:5px; border:1px solid #ccc; border-radius:10px; margin:20px 0 } .BoxFilter-Heading,.Panel .BoxCategories>h4{ width:auto; padding:5px 10px 10px; margin:0 -5px; border-bottom:1px solid #ccc; border-radius:0; font-family:barlow,sans-serif; } .side-promo{ margin:20px 0; width:100%; text-align:center; } .build-submit-tile,.build-showcase-tile{ margin-top:20px; border:2px solid #d9e7f4; border-radius:10px; background:#fff; padding:15px } .build-showcase-tile-link{ border:1px solid #e2e2e2; background:#f5f5f5; display:block; font-size:16px; text-align:center; padding:5px 10px } .build-submit-tile hr{ border:0; height:0; border-top:1px solid rgba(0,0,0,.1); border-bottom:1px solid rgba(255,255,255,.3); margin:20px 0 15px } .build-submit-tile h4,.build-showcase-tile h4{ color:#353535; line-height:1 } .build-showcase-tile h4{ color:#24883e } .build-submit-tile p,.build-showcase-tile p{ font-weight:600; color:#797676; margin:10px 5px } .build-submit-tile a{ border:1px solid #135d93; padding:5px 10px; width:90%; margin:0 auto; text-align:center; display:block } .build-showcase-tile a:first-child{ } .BoxCategories-Heading a{ font-size:18px } .BoxCategories.BoxCategories ul.FilterMenu li .ItemLink.appointment-btn{ width:92%; padding:5px 10px; margin:10px auto 15px; border-radius:0; display:block; background:#135d93; color:#fff; text-align:center; } .BoxCategories ul{ margin:0 5px } body.Section-Profile .Panel-main .PhotoWrapLarge{ margin-bottom:0 } .Panel{ padding:10px; background:#eee; } .Header{ background-color:#3a3738; } .Header-logo img{ max-height:35px; padding-right:20px } h4{ font-size:24px } .Panel-main h2,.Panel-main h4{ font-size:20px } .Panel h4{ padding:0 } .CategoryHeading,.Item .TitleWrap,.Item .Title,.heading,h1,h2,h3,h4,h5,h6{ font-family:barlow,sans-serif; font-weight:500!important } .DataList .Item .Title,.DataList .MItem a,.BoxCategories.BoxCategories a,.BoxFilter:not(.BoxBestOfFilter) a{ color:#135d93; } .BoxButtons .Button.Primary{ background:#135d93; } .Number{ color:#c74800; } .CategoryHeading,.Item .Title,.Item.Read .Title,.CategoryName h2,.Item .TitleWrap,[aria-level="3"] a{ color:#172b44 } .DataList.CategoryList .CategoryHeading{ padding-top:20px!important } .DataList.CategoryList .CategoryHeading:first-child{ padding-top:0!important } .DataList .CategoryHeading{ font-size:24px } .BoxButtons .Button.Primary,.groupToolbar .Button.Primary{ background:#135d93; border:0; color:#fff } .ButtonGroup.Multi .Button.Handle,.ButtonGroup.Multi.Open .Button.Handle{ background-color:transparent; color:#fff; border:0; border-radius:0 } .Pager .QuickSearchButton,.Pager .QuickSearchWrap .Button{ background:#b3d4fc; border:1px solid #b3d4fc; color:#000; } .build-submit-tile{ border:2px solid #d9e7f4; border-radius:10px; background:#fff; padding:10px 10px 20px } .build-submit-tile hr{ border:0; height:0; border-top:1px solid rgba(0,0,0,.1); border-bottom:1px solid rgba(255,255,255,.3); margin:20px 0 15px } .build-submit-tile h3{ font-size:20px; color:#ca500f; line-height:1 } .build-submit-tile p{ font-weight:600; color:#797676; margin:10px 5px } .build-submit-tile a{ border:1px solid #135d93; padding:5px 10px; width:90%; margin:0 auto; text-align:center; display:block; } .builds-keywords{ border-radius:0 0 8px 8px; margin:-15px; margin-top:15px; background:#efefef; padding:10px 15px 14px; border-top:1px solid #d9e7f4 } .builds-keywords h5{ margin-bottom:7px } .builds-keywords a{ border:0; display:block; padding:2px 5px; width:89%; background:#757575; color:#fff; margin:2px auto; text-align:center; } .builds-keywords a:hover{ background:#135d93; color:#fff; } .BuildPromo-container{ padding:10px; margin-top:20px; border:1px solid #ccc; background:#dadada; } .BuildPromo-container h2{ font-size:24px; color:#983b0a; } .BuildPromo-container h3{ font-size:20px; margin-bottom:10px; color:#525252; } .BuildPromo-container p{ font-weight:700; margin-bottom:20px; text-align:center; color:#0f670b; font-size:14px } .BuildPromo-container a{ font-weight:600; display:block; padding:5px 10px; width:80%; margin:0 auto; text-align:center; color:#135d93; border:1px solid #135d93 } .Panel .UserBox{ background:#fff; padding:10px; border-radius:10px 10px 0 0; border:1px solid #ccc; border-bottom:0 } .Panel .UserBox+.SideMenu{ margin-top:0; border:1px solid #ccc; background:#fff; padding:10px; border-radius:0 0 10px 10px } .Panel .UserBox+.SideMenu li a{ color:#135d93; } a,a:focus,a:hover{ color:#215cbb; } a{ text-decoration:none; color:#215cbb; } .Header-logo.mobile img{ max-height:35px; padding-right:20px } .Header.mobile{ background-color:#666; } .Message.userContent img{ height:auto; max-width:600px; display:block; } .Header-logo img{ max-height:32px } .mcrow{ display:flex; align-items:flex-end; } a.mclogo{ margin: 10px 0; display:block; height:auto; } .mclogo img{ display:block; } ul.mc-menu{ width:100%; margin:auto 0; display:flex; list-style: none; } ul.mc-menu a{ font-size:16px; font-family:barlow; font-weight:500; color:#135d93; } ul.mc-menu li.menu-item a:hover{ color:#0291db; } ul.mc-menu li{ margin-left:15px } ul.mc-menu li.menu-item.menu-computers{ margin-left:auto; } @media only screen and (max-width:700px){ ul.mc-menu li.menu-item.menu-computers { display:none; } } @media only screen and (max-width:480px){ .menu-computer-parts { display:none; } ul.mc-menu li.menu-diy{ margin-left: 7px; } ul.mc-menu li.menu-custom-pc-builder{ margin-left: 7px; } } @media only screen and (max-width:700px){ .Message.userContent img { max-width:calc(100% - 10px); } }

Knowledge Base

Chromecast Troubleshooting Frequently Asked Questions

This article provides some basic and common troubleshooting steps for some of the most commonly asked questions regarding troubleshooting the Google Chromecast.

If you see a black screen or a no signal screen:
- Plug in the Chromecast device using the power cord and power adapter that came with the Chromecast device. Use a different outlet to be sure the outlet is working.
- Make sure the LED light is lit up on the side of the Chromecast device.
- Change the TV input to the same HDMI input as the Chromecast device.
- Test the Chromecast device on another TV or in another port on the same TV.
- Reboot the Chromecast device by unplugging it for about a minute and then reconnecting it.
If you get a "Reconnect Me" error:
- Check your Internet access to see if other devices on your network are working. If not, contact your ISP for further assistance.
- Check to make sure you are using the correct password or access code for your INTERNET.
- Check to make sure the Chromecast device is within 15-20 feet of the wifi router.
- If you have a first-generation device, try using the HDMI extender.
- Reboot or reset the Chromecast device.
If you cannot cast to an Android TV.
- Check the current version of the Google Cast Receiver
  - From the Android TV home screen, select Settings and then Google Cast.
  - Check the version number.
- Get the latest version of the Google Cast Receiver:
  - Sign in to Google Play on your Android TV then
  - Select My apps, then Google Cast Receiver, and then Update.
If you cannot find Chromecast in the Google Home App:
- Check your Internet connection.
  - Check to make sure the Chromecast device is within 15-20 feet of the Wi-Fi router.
  - Verify the color of the LED light. Chromecast should have a white flashing LED light.
  - Solid white means Chromecast is ready to cast or is casting.
  - Pulsing white means Chromecast needs to be set up.
  - Pulsing red or orange means Chromecast is currently updating. It should work after the update.
  - Solid Red means there is an error with your device and you may need to reset it.
- Make sure the Chromecast is able to see other networks.
- Make sure your computer or mobile device is connected to the same Internet connection as the TV.
- If using an Android device that is powered by Android Marshmallow, make sure Location Services is turned ON.
- Perform a factory reset.
- Open the Google Home app.
- Tap your Chromecast device and then click Settings.
- At the top right, tap More and then Reboot.
If the LED light on Chromecast shows a pulsing red light and a black screen.
- Perform a reboot on the device and power off your TV.
- Try using your Chromecast on another TV.
- Perform a factory reset on the Chromecast.