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How to use Wireless Diagnostics in Mac OS - Micro Center
<main> <article class="userContent"> <p>This article will show how to use the Wireless Diagnostics in Mac OS X El Capitan. This wireless diagnostic can help resolve Wi-Fi issues that you may be experiencing. It tests the connection between the Mac and the router, and can be set to monitor the connection in case the problem is intermittent.</p><p>1. While holding the <strong>Option Key</strong> on the keyboard, click the <strong>Wi-Fi icon</strong> in the upper right hand corner, and then click <strong>Open Wireless Diagnostics</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/images_TechSupportArticlePix_9405Image1.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/images_TechSupportArticlePix_9405Image1.jpg" alt="Menu Bar, WiFi Icon, Open Wireless Diagnostics" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p></p><p><br></p><p>2. If prompted, enter the administrator username and password and click <strong>OK</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/images_TechSupportArticlePix_9405Image2.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/images_TechSupportArticlePix_9405Image2.jpg" alt="Open Wireless Diagnostics, Admin Username and Password" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p></p><p><br></p><p>3. Click <strong>Continue</strong> to begin the diagnosis.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/images_TechSupportArticlePix_9405Image3.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/images_TechSupportArticlePix_9405Image3.jpg" alt="Wireless Diagnostics, Introduction, Continue" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p></p><p><br></p><p>4. After the diagnosis, two options will appear: Monitor my Wi-Fi connection and Continue to summary. <strong>Monitor my Wi-Fi connection</strong> lets the wireless diagnostics run in the background to monitor the Wi-Fi over a period of time. <strong>Continue to summary</strong> stops the diagnosis and continues to the diagnostic results. After selecting one, click <strong>Continue</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/images_TechSupportArticlePix_9405Image4.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/images_TechSupportArticlePix_9405Image4.jpg" alt="Wireless Diagnostics, Diagnose, Continue" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p></p><p><br></p><p>5. When prompted, enter any additional <strong>Network information</strong> and click <strong>Continue</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/images_TechSupportArticlePix_9405Image5.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/images_TechSupportArticlePix_9405Image5.jpg" alt="Wireless Diagnostics, Network Information, Continue" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p></p><p><br></p><p>6. When prompted, enter any additional <strong>Router information</strong> and click <strong>Continue</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/images_TechSupportArticlePix_9405Image6.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/images_TechSupportArticlePix_9405Image6.jpg" alt="Wireless Diagnostics, Router Information, Continue" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p></p><p><br></p><p>7. Click <strong>Done</strong> to exit wireless diagnostics.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/images_TechSupportArticlePix_9405Image7.jpg" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://60a99bedadae98078522-a9b6cded92292ef3bace063619038eb1.ssl.cf2.rackcdn.com/images_TechSupportArticlePix_9405Image7.jpg" alt="Wireless Diagnostics, Done" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p> </article> </main>
