Bambu Lab has recently issued an important announcement regarding the recall of all Bambu Lab A1 model printers, which you can find more information directly at: https://blog.bambulab.com/a1-recall-update/ This recall does not impact any other model of Bambu Lab printers and is only in regards to the A1 model.This decision was made by Bambu Lab due to potential safety concerns related to heatbed cable reliability. Your safety is our utmost priority, and we kindly urge you to immediately STOP using your A1 printer awaiting further instructions.As an authorized reseller closely aligned with Bambu Lab, we are committed to your satisfaction. If you have purchased your printer directly from Bambu Lab or another retailer, we would suggest to reach out to the place of purchase directly as these options listed would be for purchased directly made with us at Micro Center. Here are our options for resolution while working closely with Bambu Lab to assist customers who have purchased the A1 model from Micro Center:Option 1: Return for Refund in-storeYou can return your A1 Combo to any of our Micro Center stores, preferably with the original packaging and accessories. We would request the printer to be returned disassembled. Upon receiving the returned unit, you will receive a 100% refund.For your inconvenience and our appreciation for your business, you will receive an $80 Micro Center gift card in-store to apply towards any other Bambu Lab products available in-store. Option 2: Wait for a Heatbed ReplacementIf you prefer to wait for a new heatbed replacement, please register with us at microcenter.com/site/content/bambuprinter.aspx. We will add you to the waiting list for a new heatbed replacement part, which is provided free of charge.The new heatbed from Bambu Lab is expected to arrive around the end of March to beginning of April and will be made available for pickup at your local Micro Center store. These will not be available for shipping.For your inconvenience and patience waiting for the replacement part, and our appreciation for your business, when the new heatbed replacement part is available, you will also receive a $120 Micro Center gift card at time of part pickup in-store to be able to apply specifically for any future Bambu Lab products available in-store.Please note, you will have to self-assemble the new heatbed replacement part. Click this link for a tutorial from a Bambu Lab support team: A1 Heatbed Unit Installation Tutorial - YouTubeAt Micro Center, as a valued Bambu Lab reseller, we remain dedicated to providing exceptional service alongside Bambu Lab’s unwavering commitment to quality and customer safety. Our priority is to ensure your satisfaction and peace of mind throughout this process.If you are interested in re-purchasing the fully enhanced and upgraded Bambu Lab A1 model at a later date, we anticipate its availability at our store locations on or around May 2024. In the meantime, if you are looking for an alternative 3D printer, we invite you to explore other available options from Bambu Lab.If you have further questions, you may chat with us and to do that, please visit our Support Page and click on the Chat box in the bottom right. You may also make a post on our Micro Center Community!