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How do I get customer service to respond to an email I have sent?
I'm trying to find out why my order has been sitting 25 miles away for a week. I have sent more than one email on the subject, and get zero response from Customer "Service". I have gotten better service dealing with a small company in New Zealand, and faster service from a company in North Carolina. Needless to say, I am…
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PayPal please
I'm hoping Microcenter management reads this. Are you aware that many of us small business owners have lines of credit with PayPal. I need a new top-of-the-line laptop. I love your store in Westmont, IL. But I will need to go elsewhere to buy it. Please consider offering PayPal as an online payment option. Individual…
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monitor Resolution on new build gaming PC
Hi, my son and I just built his gaming PC, and we are having trouble figuring out how to set up the monitor properly so that we get maximum resolution. Currently, Windows 10 is just allowing us to use the Microsoft generic monitor driver, which leaves us with some pretty bad resolution. I tried downloading the Asus monitor…
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does anyone know what micro center charges for a rtx 2070 super?
anyone knows what micro center charges for the rtx 2070 super? i can only see prices for like the 1050 and 3090
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Anyway to change the pickup day to another day?
I put a reverse on a 1440p monitor I wanna get but I wanna know if there is anyway to have the pickup date changed to Wednesday the 1st of September since I'm not sure if I'd make it between any of the three current days right now. Anyway this is possible?
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Tennessee
Why do you hate Tennessee? We are waiting and waiting for a store, and we get no love. What’s wrong with the surrounding Nashville area?
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The Microcenter in Sharonville is
posted as closed for deep Cleaning. When will the store reopen?
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Return policy
I bought an oculus rift s in store at 4/5/21 I have never used it but it has been unboxed, I have everything in the box and nothing used I want to know if im still eligible to return it? Maybe not for full price but to at least get something back from it
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Price match after purchase
Hi there, I just bought a whole list of items for a new computer build, but my phone died at the store, so I couldn't pull up prices that were lower for the price match. How would I go about requesting a price match, and is it even available after the purchase. I used my CC. Also, the store told me I would have an account…
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I bought a CPU but forgot to get the receipt... What should I do if I need to return it?
I asked my cousin to pick up a cpu for me earlier today, and gave her my credit card to pay for it. When the cashier asked her if she wanted a receipt, she said no. Am I able to return it within the next 15 days still without the receipt? The card wasn't linked to my insider account and I didn't receive an email receipt…
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how long does micro center take to prepare an order to pick up
.
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Cancel online order
Hi I ordered a computer over the weekend that has shipped yet. Can I cancel?
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Order Processing Time / Change of Shipping Address After Placing Order
Hello! I have an inquiry concerning the processing time of an order. The details of my order state that it will take 5-7 business days to ship, and I was wondering if that was a minimum estimated time or if it varied. I will be leaving my current residence next week (for a few months) and won't be sure if it will arrive on…
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Return a a computer they custom built
Hello! I checked the forums and couldn't find this specific question — I just picked up a custom built computer from Microcenter yesterday and it unfortunately did not help with what I needed it for. I know one can return parts individually purchased, but I didn't know the process for the entire build. I have all the…
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Free Headset
I found a promotion for a free Headset I filled everything out but still haven't received an email?
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Price Guarantee after purchase
I noticed an item I purchased 2 weeks ago is at a lower price, how do I go about getting refunded the difference?
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Want to return something to microcenter via mail.
On the email it said that i needer to ask for an RMA to return merchandise. Do I just need to post a discussion?
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Is a refund possible if an item went on sale 2 days after purchase?
I purchased a 3700x for $239 and it went on sale for $199 2 days later. I purchased with a credit card. is there a possible way to get a refund? Do i need to travel to the store?
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Parts I collect for "Custom pc with AMD" are in stock. buy in store.
Parts I collect for "Custom pc with AMD" are in stock. buy in store. I can't put the items in cart because of those items. Can I go to the Micro Center, pick items, pay for them, and then go to service center to build my PC? I live in LA, so I don't wanna make a trip without certainty.
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Price protection question
This discussion was created from comments split from: Price protection question.
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Confusing shipping on online order?
Hi. I don't mean to sound rude with this post, but I don't understand the shipping process. I ordered an item with 1 day shipping and my confirmation email told me that the product would arrive in 7 days. Is the confirmation email just in place as a reciept? Will there be a tracking email with an updated arrival date? I…
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Do they do motherboard repair at their stores
I know it’s not a service most places do and I don’t see anything about them doing it online but it’s worth asking about.
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Warranty Question
This discussion was created from comments split from: Warranty Question.
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Micro Center Insider Credit purchase today
May I change from the 5% instant savings to no interest if paid in full within 6 months?
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return policy with protection plan
i buy a keyboard 40 day ago with 2 year protection plan so can i return the keyboard and the protection plan?
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Question about the Custom PC Build service
Assuming I'm getting the $200 tier. If I buy a sound card from the store, will they install it for me? I'm assuming not since it's not included on the page.
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Price Adjustment
I'd like to get a price adjustment on something that I paid for with my credit card. Is there any way to do this electronically without me having to make the trip over?
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Price protection question
This discussion was created from comments split from: Price reduction within 30 days of purchase.
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Attempting to Order Custom PC but website says now Graphics Cards avalable.
Attempting to order a custom built PC and everything is in order except when I click 'Add To Cart' I get the following message: 'Sorry, items contained within your build are not in stock.' for the graphics card. However the website says there are 25+ in stock, but I have to buy in store? (the exact quote is '25+ IN STOCK -…
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Product Registered to Me If Someone Else Pays?
My question is, if I pick up my daughter's order (it is under her account, her name/address/phone/email) and use my credit card, will the product still be registered in her name for store and manufacturer warranty, etc? I ask because I did this for my son once. He created the account with the company, used his name,…