Computers
Computer Parts
Custom PC Builder
DIY/ Maker
{$smarty.capture.menu}
Activity
Categories
Discussions
Computers
Computer Parts
Custom PC Builder
DIY/ Maker
What is the return policy? - Micro Center
<main> <article class="userContent"> <p>We guarantee your satisfaction with every product we sell in accordance with our return policy. If you are not fully satisfied with your purchase and want to return or exchange it, simply bring your undamaged item back to Micro Center* with its included accessories, materials, UPC, and packaging within the eligible timeframe, and let us help you with a replacement, return or repair if desired. No receipt is necessary if you have a <a href="https://account.microcenter.com/Registration.aspx" rel="nofollow noreferrer ugc"><strong>Micro Center Insider Account</strong></a> with us. <strong>This return policy also applies to open box purchases</strong>.</p><p>*If you made a purchase online, please refer to our article here: "<a href="https://community.microcenter.com/kb/articles/31-how-do-i-return-a-product-i-ordered-online" rel="nofollow noreferrer ugc">How do I return a product I ordered online?</a>"</p><h2 data-id="return-or-exchange-timeframes">Return or exchange timeframes</h2><p>Eligible return or exchange timeframes are from the date of purchase:</p><h3 data-id="15-calendar-days">15 calendar days</h3><ul><li>Camcorders and projectors</li><li>Desktop / Notebook computers</li><li>Digital cameras</li><li>Motherboards</li><li>Processors</li><li>Tablets</li><li>3D printers, 3D scanners, and CD/DVD duplicators</li></ul><p><br></p><h3 data-id="30-calendar-days">30 calendar days</h3><ul><li>All other products</li></ul><p><br></p><p>You can also find the Return Period for your specific item by visiting the item page on our website. The return period will be found on the right side under <strong>Support Resources</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6031942/uploads/PTSDUSL5IP0R/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6031942/uploads/PTSDUSL5IP0R/image.png" alt="image.png" height="1250" width="1822" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <h2></h2><h2 data-id="products-not-eligible-for-return">Products not eligible for return</h2><ul><li>Opened software</li><li>Electronic software downloads</li><li>Point of Sale Activation Cards that have a dollar value</li><li>Micro Center Gift Cards (except as required by law)</li><li>Products with customer-induced damage such as, but not limited to, aerial drones with damage due to pilot error. So let’s be careful out there!</li><li>VR Headsets, Headphones, including AirPods, Earbuds and Over-the-Ear Products (<a href="https://www.microcenter.com/site/customer-support/coronavirus-response.aspx" rel="nofollow noreferrer ugc">COVID-19 Safety Measure</a>)</li><li>Microphones and microphone accessories (<a href="https://www.microcenter.com/site/customer-support/coronavirus-response.aspx" rel="nofollow noreferrer ugc">COVID-19 Safety Measure</a>)</li><li>All Phones (<a href="https://www.microcenter.com/site/customer-support/coronavirus-response.aspx" rel="nofollow noreferrer ugc">COVID-19 Safety Measure</a>)</li><li>Face masks and disposable gloves (<a href="https://www.microcenter.com/site/customer-support/coronavirus-response.aspx" rel="nofollow noreferrer ugc">COVID-19 Safety Measure</a>)</li><li>Smart Watches, Fitness Trackers, and Accessories (<a href="https://www.microcenter.com/site/customer-support/coronavirus-response.aspx" rel="nofollow noreferrer ugc">COVID-19 Safety Measure</a>)</li></ul><p><br></p><ul><li><strong>Microsoft has imposed a strict 15-day return policy on all Microsoft Surface tablets and laptops. This also applies to unopened units.</strong></li></ul><h2 data-id="-1"></h2><p><br></p><h2 data-id="refunds">Refunds</h2><h3 data-id="all-refunds-will-be-based-upon-your-original-payment-method-or-a-micro-center-gift-card">All refunds will be based upon your original payment method or a Micro Center Gift Card</h3><ul><li>If a credit card was used as payment, the credit card must be present at the time of return. Credit card refunds may take up to 5 business days to process the refund.</li><li>If a debit card was used as payment, that debit card will need to be present at the time of the return.</li><li>Check refunds may take up to 14 business days</li><li>We offer gift receipts to customers when purchasing gifts. When returning a gift, you'll receive your refund on a Micro Center Gift Card.</li></ul><h2 data-id="other-important-details">Other important details</h2><ul><li>Micro Center is not responsible for expenses, fees, or additional costs incurred as a result of defective or incompatible products</li></ul><p><br></p> </article> </main>
