Having problems getting connected to the internet with your Windows 10 PC? Our network troubleshooting series of articles may be able to help get you back to your favorite websites in no time.
The first thing to check with any internet outage is to reboot your router/modem to make sure they aren't the issue. A simple reboot could fix the problem within a few minutes. If you are using Ethernet make sure your wire is securely in the back of your computer and router/modem. You can also try another Ethernet port on the back of your router/modem.
If you are trying to use Wi-Fi and you are getting an invalid password message, remember that wireless passwords are case sensitive. You can typically find the router/modem's default and network name (typically referred to as an SSID) on the router as well. If the password is still incorrect and you are not sure what it is, you would want to contact your Internet Service Provider (ISP) for assistance with the Wi-Fi password.
If you are experiencing troubles getting connected online, please check out our other related articles on this at:
Here we will show how to do a network reset in Windows 10. What will this do exactly? This will reinstall any network adapters and set any other network components back to default settings. This will only reset network-related properties/drivers, this does NOT effect any files on your PC.
NOTE: This will clear any wireless settings you have, so you will need to have your network name and Wi-Fi password to get reconnected if you are using a wireless connection.
Here is how to run a network reset on your Windows 10 computer:
1. Right click on the Start button, typically found at the lower left corner of the screen, then click on the Settings option
2. From the Windows Settings pop-up window, click on the Network & Internet option
3. At the bottom of the Network Status window, click on Network reset
4. On the "Network reset" window, click on Reset now. Click the confirmation to start the reset
Once completed, Windows will automatically restart your PC in 5 minutes once the "reset now" option is selected, you may also manually restart your PC to finish this reset process.
If you are still experiencing issues, please check out the other articles we have regarding network issues which can be found at the top of this article.