Need a receipt emailed - "Resend Receipt" doesn't seem to work

Dispatch

Hello, I was wondering if support could help me get a copy of my receipt for the purchase I made on 12/24/2021. I followed the directions at https://community.microcenter.com/kb/articles/4-how-do-i-get-a-copy-of-my-receipt several times over the past few days but I never got any emails. I also tried changing the email on my account also also tried requesting a receipt for a different purchase but those don't seem to work either.

My original receipt was printed in-store and I didn't ask for an emailed copy - I'm not sure if that has anything to do with it.

JS_MC

Hey @Dispatch

Sorry to hear that you're having difficulty with this process. I'll send you an email to get a bit more info from you and to assist you with getting a receipt!

bigru1000

i have the same problem...need a copy of a receipt. Can an admin possibly help with this?

JS_MC

Hi @bigru1000

I'll be reaching out to you by email, but to confirm, have you tried all of the steps in the linked article above?