Black screen after downloading graphics card driver
Options
We have a brand new build. RX5600xt is the graphics card. We had installed windows 10 but games were super slow so thought we needed to update the driver. Went to the website and downloaded what we thought was correct driver. Now, the computer comes on, we can get into BIOS but Windows no longer loads and we just get a black screen. I assume we need to uninstall that driver but I can't figure out how.
Comments
-
Hello @BeverlyH
Could you try giving your computer a Power Cycle?
Here is a guide on how to perform one; https://community.microcenter.com/discussion/2910/how-to-power-cycle-your-computer
Categories
- All Categories
- 1 The Blog
- 1 What's Trending
- 7.7K The Community
- 3.1K General Discussion
- 126 New Members
- 825 Consumer Tech
- 210 Prebuilt PCs and Laptops
- 161 Software
- 31 Audio/Visual
- 51 Networking & Security
- 4 Home Automation
- 5 Digital Photography
- 13 Content Creators
- 29 Hobby Boards & Projects
- 80 3D Printing
- 83 Retro Arcade/Gaming
- 60 All Other Tech
- 337 PowerSpec
- 2.6K Store Information and Policy
- 146 Off Topic
- 51 Community Ideas & Feedback
- 610 Your Completed Builds
- 3.8K Build-Your-Own PC
- 2.8K Help Choosing Parts
- 324 Graphics Cards
- 333 CPUs, Memory, and Motherboards
- 140 Cases and Power Supplies
- 53 Air and Liquid Cooling
- 46 Monitors and Displays
- 90 Peripherals
- 62 All Other Parts
- 63 Featured Categories
We love seeing what our customers build
Submit photos and a description of your PC to our build showcase
Submit NowLooking for a little inspiration?
See other custom PC builds and get some ideas for what can be done
View Build ShowcaseSAME DAY CUSTOM BUILD SERVICE
If You Can Dream it, We Can Build it.
Services starting at $149.99