Powerspec G502 unresponsive

mkentburel
mkentburel ✭
in Prebuilt PCs and Laptops

I restore old computers. A friend gave me a Powerspec G502. I don't have anything but the hardware. The motherboard says it is a ASRock B450 Pro4. I found the manual for that motherboard. I have attached the mouse and keyboard via USB. I have attached a monitor via HDMI. This machine has 2 x 8GB DDR4 memory. The only storage attached is a 30GB SSD. (I know this is inadequate. I'm just trying to determine if the machine works. Then I'll buy a better HD.)

The machine is mostly unresponsive. When I power it on, the fans spin up and the LED on the fans light but I get nothing on the monitor most of the time. Occasionally, I power it on and press F2 repeatedly and I see the bios on the monitor. But I only see it 1 out of 10 attempts to power it on.

How do I diagnose this issue? I found an update BIOS for this motherboard but it requires a thumb drive formatted as FAT32. How do I create the right kind of thumb drive with Windows 11?

Thanks in advance.

· Share on FacebookShare on Twitter

Answers

  • PowerSpec_MikeW
    PowerSpec_MikeW PowerSpec Engineer
    Sixth Anniversary 2500 Comments 100 Answers 250 Likes

    @mkentburel

    Lets make it simple first. Pull out the add in WIFI card, one stick of RAM. Check the drive, it should be a WD 500GB drive. I would remove the drive for now. See if it'll boot consistently to the BIOS in that configuration. Then we'll add components back in one at a time if it does.

    · Share on FacebookShare on Twitter

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories

We love seeing what our customers build

Submit photos and a description of your PC to our build showcase

Submit Now
Looking for a little inspiration?

See other custom PC builds and get some ideas for what can be done

View Build Showcase
View builds by:

SAME DAY CUSTOM BUILD SERVICE

If You Can Dream it, We Can Build it.

Services starting at $149.99

More Details

Micro Center Homepage

Service, Upgrades & Repairs