Change RGB fan on PowerSpec G728

Did you ever figure this out? Just got one and want to know too!

I previously reached out to support through the website, but unfortunately the issue was not resolved. The virtual assistant first recommended using Polychrome RGB, which does not work with my Gigabyte motherboard. I was then connected with a support agent who asked whether Gigabyte Control Center would work; I explained that only the RAM RGB could be changed through it and none of the other lighting.

I was then instructed to hold down the “M” button on top of the case for 10 seconds to turn the RGB off, but this had no effect. After that, I was advised to download L-Connect 3. I downloaded and installed it twice, but the software still would not work or detect the lighting.

Support then told me I would need to bring my PC into the store for further diagnosis. When I brought it in, I was informed that they would have to keep it for up to 48 hours to diagnose the issue. I asked why a prebuilt Micro Center PC did not come with any software to control or disable RGB lighting, but no clear answer was given—only suggestions to try additional programs.

I ultimately chose not to leave my PC there at that time, but I may need to bring it back unless Micro Center is able to provide a fix without another in-person visit.