Can I Cancel an Online Order
I ordered a few items earlier in this week to be shipped to my home. Today, one of the items were cancelled due to low stock, but it is available in my local store. Is there a way to cancel my online order so I can go and get everything at the store
Comments
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Hello @Nm091500! Welcome to the community. We can cancel online orders, and I actually managed to find the ticket from when you emailed us earlier today. We'll get that taken care of for you, I'll email you with a follow-up to this thread just to be safe.
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Great, thank you so much. So there is one item of the purchase that already shipped, I got the notification today. Is it possible to just cancel the other items that haven't shipped yet? Or will the entire order be cancelled? @TSTonyV
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Just in case you didn't get my email ealier @Nm091500, we got that all taken care of. Only the non-shipped items were cancelled.
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