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Sponsorship question
This discussion was created from comments split from: Looking to contact someone from Corporate for Media Partners.
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Can I expect a smooth return?
I bought an AM5 ROG board with the online pick up feature and I take it home go to make my PC build and I put the Nvme in, Put the ram on, Go to put the 7950x in and notice some pins are bent. Immediately undid everything and put it back in its box. I bought it brand new unopened but there was damage straight out of box. I…
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Price Protection for 1 day price change
Hello, According to your policy, I am eligible for a refund if the price was lowered within 30 days of purchase. Does price protection apply for items that have decreased in price for a day? I purchased the 12700k + Asus TUF z690 DDR5 combo for $367.98. The combo was back on sale for $322.99 yesterday (02/23), and is now…
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How to cancel a service appointment?
The email confirming my service appointment today at the Westmont, IL store has a "Cancel this appointment" link. After I was able to resolve the issue I was having, I wanted to cancel the appointment, so I clicked on that link, which took me to a web page with the error message "This Cancellation ID is invalid at this…
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New Customer Exclusive Coupon
I signed up for the new customer exclusive coupon "$25 off all processors" but never received a coupon via text. I did however get an email confirming my subscription to Micro Center. I don't think I am able to receive text from Micro Center because when I created an account to join Micro Center's discussion community…
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Inland SSD Warranty
My 240gb SSD stoped showing up on my computer and on my 2.5" to usb enclosure. So I think it's broken. It's only a year old. I'm not sure I can do this because my SSD came with the new user deal. Thanks.
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Micro Center Needs to Come to The Quad Cities of Iowa
Would love a Micro Center here, The nearest is Westmont, IL, at 120 miles, We have a growing technological space in the QCA that I think Micro Center would fit in very nicely, not to mention the very talented folks we have around here.
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Screen Replacement
Hi all, I have an HP Laptop 15-ef1xxx. Recently, my warranty has just expired and of course, as soon as this happens, I have noticed pressure marks and a yellow streak that runs up the right side of my monitor (about a half inch thick). It looks almost as if someone's perfume rubbed off on the screen and is baked into the…
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Custom Built </Brick> Gaming PC
I'm so frustrated at Micro Center right now. I bought a custom-built gaming PC back in July, 2022. Thankfully, I also purchased a 3-year system protection plan at the same time. I noticed it was having BSOD issues immediately. After making sure all the drivers and software were updated, I continued to have issues. I took…
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Copy of receipt
This discussion was created from comments split from: Lost receipt (In store).
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Does Micro Center offer store gift cards?
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Purchased an open box item marked complete, but is missing several parts.
I purchased a Lianli 011 Dynamic case marked open box. I understand there are risks with open box items, but the website listed it as complete, and when I picked it up in person, the box had a yellow sticker on the outside labeling it as complete. Once I made it home and opened it, I realized that it is missing the…
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I've gotten no email confirmation or text message to confirm my order however the money was taken
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Change shipping to reflect actual time.
I placed an order through Microcenter and chose the 2-3 day shipping option. This timeline has already passed, and according to the FedEx shipping tracking, the status is still at "label printed" Can someone help me adjust the charge to my credit card to reflect this delay in shipping? Thanks.
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Custom PC Building Services Question
Hi, I was wondering if the Custom PC Building Services can also install other parts into your PC such as capture cards and different cables and adapters because it's not listed on the tier 5 menu. If you can, please tell me if they install these parts
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Confusion about return period for a laptop purchase - online order page shows 30 days
Hi I bought a laptop (ordered online, picked up in store) - I have a question about the return period. I know it's typically 15 days, but when I look at my order under my account online, it's shows a return period of about 29 to 30 days. Which one is correct? 15 days or 30 days return period? I saw that there was something…
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Lost a receipt with 2-year warranty
Late Spring 2021, I purchased an AMD 6700 XT Grraphics card and along with it, a 2-year warranty for $80. My GPU has been failing on me lately for Video Editing and 2D Animation software and I am looking to exchange it but I have lost my receipt with the proof of purchase for both the GPU and the warranty plan. Is there a…
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Stripped M.2 Screw
My old pc recently died and I was moving my old components onto a new motherboard. A screw for one of my M.2 SDDs was stripped and I cannot remove it. Can go into my nearest Microcenter to have this M.2 SSD removed from this old motherboard?
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In store complaint
Hello, my name is Stan Osborne, I'm a longtime Micro Center customer and as much as I hate to file a complaint against my local store, Todays visit really pissed me off. I went to the Westbury, NY location lo purchase a new PC case along with a new processer and to make an appointment to have them installed along with a…
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Sent receipt that is not mine
This discussion was created from comments split from: Microcenter kept sending me emails about receipts for purchases that weren't done by me.
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If I change the fans on a 3d printer from Microcenter with the protection plan will it void it?
I am looking to change the fans out on my new ender 3 V2 because the originals are so loud but I am wondering if doing so will void my protection plan that I purchased when I bought the 3d Printer.
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Trade in request
This discussion was created from comments split from: Not sure where this goes but it has to be said..
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I purchased an HP 240 mouse from the shelf at Microcenter in St. Louis Park but it rang up wrong.
I was looking for a bluetooth 5.0 mouse. I purchased a Microsoft one last year and love not having a Dongle. Anyway, I picked up a HP 240 Bluetooth 5.0 mouse from Microcenter. It's been 2 days and the left mouse button has stopped working. It doesn't always register clicks, or I have to press it really hard. I went to HP…
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Out of Stock Parts and Custom PC Builds
Hello, I haven't been able to find anywhere on the site where out of stock items are handled if you're wanting to use one in a custom pc build. The only article I found referenced to continue to check the webpage, however most of these items also say in store only. This presents me with a challenge since the distance to…
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Have the rog strix 4090 in white cards arrived yet at this store???
I’ve have been trying so many times to get this card, I live 2 hours away and have been going multiple times just to see if the cards there. so please can someone update me
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Extended warranty cancellation
Hello. I purchased an open box lg monitor today and i got an extended warranty on it. My main issue is that i got it for software issues rather than hardware which i don't see being useful on a monitor. Is there any way to return it i also have the receipt still and i would like to get a refund.
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Copy of Receipt
This discussion was created from comments split from: Copy of receipt emailed?.
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Service question
This discussion was created from comments split from: How to restore administration account on Imac.
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I want to change my cpu to i9 can I just make up the difference in money or get gift card refund
I think 13700k is not enough for my build and my original payment is cash. I check the policy, cash payment will be returned by check, but I don't trust the mail service. If I can get refund by gift card, I can spend it right away. Or if it is possible, can I just make up the difference in money?
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Purchased AMD 5 5600 . . .
. . . and forgot to request the promo coupon code for Steam - Company of Heroes. I purchased in-store and received an email receipt. Who can I contact to obtain coupon?
