this laptop has undergone 4 tech visits by lenovo - screen, motherboard, software, new hard drive
Now...
I need some advice on next steps for stop codes.
giving up on lenovo service
VIDEO_DXGKRNL_ERROR
I can google - I get the below. This is only happening when I try to play games. graphics-heavy games.
I have deleted and reinstalled and updated Nvidia and windows graphics drivers.
No dice. Same problem. Even got a new code to mix it up.
Stop Code: IRQL_NOT_LESS_OR_EQUAL
Zoom works, basic online games such as Catan etc work. the internet works. I can watch HBO and all that. Games - breaks it.
Lenovo - have been rubbish - it's under warranty.
The computer's built in processes identify a memory issue - windows finds no problem with the hardware.
Help much appreciated.
JohnB
After a lot of research and reviews upon the error, we have collected some important reasons for the occurrence of the “Video_Dxgkrnl_Fatal_Error” in Windows 10.
Greetings. Which specific model of Lenovo do you have? Was this purchased from Micro Center?
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