Login security key lock outWe just bought a off-lease refurb Dell Lititude ES5440 Laptop yesterday

qisinc2

in the process of setting up the computer the "sign in with security key" was selected by mistake since that happened we can not login and are locked out of the computer.

WE do not have a security key how can we reset the computer so we do not have to login with a security key?

Ian

Greetings. If you are not sure what the password / key is after the setup, you can try to reset it from the login screen to start the initial account creation process over. Here is a guide on how to do that: https://community.microcenter.com/kb/articles/58-how-to-reset-refresh-windows-10-from-the-login-screen

qisinc2

This process did not work on the Dell there is no power symbol on the right side and the one on the left side brings up

a set of contrast controls and a voice message. You must have to reset if using a different routine. I did find out if you

select the domain choices for the Laptop it will at least allow you to proceed with a alternate login choice.

GoatForHire

https://community.microcenter.com/discussion/comment/38335#Comment_38335

Send a picture of your log in screen here before you try to enter the password or key, sounds like you might be on Windows 11 or something? I'm sure someone on here can point you in the right direction