I recently purchased an HP Pavillion TG012360 (5700G/16/512/3060), and it seems to be unable to retain a good connection wirelessly to my router. I have not had this issue with other computers on my network, so it is unlikely that this is an issue with the router. Through my research online in trying to fix my connectivity issues, it seems that there is a common issue with the wifi card not being very strong. I have come up with no solid way to fix this issue, as it is currently not an option to directly connect to my router via ethernet. How should I approach this issue and what are my options?
Greetings! I would run through our troubleshooting guide here to see if that may offer any solutions to the Wi-Fi issues: https://community.microcenter.com/discussion/3274/how-to-troubleshoot-network-problems-2020-guide
Submit photos and a description of your PC to our build showcase
See other custom PC builds and get some ideas for what can be done
Services starting at $149.99
