Hi, I have been getting reservations cancelled in the Tustin Store even though the items are in stock.
Date: 6:50 PM on Dec 29 2021 Reservation Number: 13964085
U32J590 31.5" 4K UHD (3840 x 2160) 60Hz LED Monitor; FreeSync; HDMI DisplayPort; Flicker-Free
1 of (SKU) 781450
870 EVO 1TB SSD 3-bit MLC V-NAND SATA III 6Gb/s 2.5" Internal Solid State Drive
1 of (SKU) 216952
Both items are shown as in stock at the Tustin Store, even thought the reservation was cancelled with the claim that the parts are not in stock. I had another reservation recently reduced from 4 units to 1 due to lack of stock. I was in the store to pick up another order and I noticed at least three units on the shelf.
It's possible that the store's inventory has an error as you mentioned experiencing, or that the associate looking for the item was unable to locate it in-store was unable to do so.
I'd be happy to pass over your feedback to our team in-store so that they can improve their process. I'd also recommend that you share your experience in-store on your next visit. We always appreciate constructive feedback and actively use it to improve the experience we offer in-store!
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