Hello. I'm so very sorry to hear about your experience in our store.
Thank you for sharing your feedback here, allowing us to know about this situation and to have the opportunity to improve!
There are a couple of ways that I would encourage you to share this feedback to ensure that this is properly addressed.
After your return/transaction in the store, you should have received a receipt. You can use the information from your receipt to fill out a survey here. https://insite.intelli-shop.com/custom/shoppers/Microcenter/LinkProcessing.php These are reviewed by the store management and our corporate office.
You may also reach out to us at [email protected]
Please let me know if you have any questions or concerns. Thank you.
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