FedEx Order Question



  • Ken_W
    First Comment
    edited January 2022
    Same issue here, ordered 1.9.22 got a ship notice on the 9th for two day shipping and my case still sits un-shipped in Columbus. Tracking issued, order complete. Called the number given and the rep Missy told me she doesn’t know why and offered no other help to find a resolution. She was very apprehensive as though she was expecting me to start yelling at her keeping a very guarded demeanor. I’d just like to know when I should expect my case to be shipped as it is stalling my build and I would like to get it done. It’s why I paid twice the shipping costs to have it on today the 12th. 
  • Ian
    Ian admin
    First Anniversary 5 Insightfuls 5 Likes 5 LOLs
    edited January 2022

    Greetings, looking into this, I see you have been in contact with our online sales team yesterday who is looking into the delay and shipping options with FedEx, they will be in touch with you as soon as they have a further update.

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