Hello so i'm having issues with my computer, i tried using my computer and for some reason it turns on and, fans are spinning and rgb lights turn on but i don't get and my mouse and keyboard don't turn on. at the bottom of my motherboard i get 2 green lights, one next to my pwr_led/pwr_sw. i think its either the power supply or the motherboard but i'm not sure. i'v tried some trouble shoots of seeing if i get a post without the gpu and ram installed and i don't get anything. so i'v come to the conclusion of either being the cpu, motherboard or power supply. i believe its the motherboard and you guys don't have any motherboards that are compatible with my intel i5 7600K. do you have any other troubleshoots i can try? please help me
Simplest thing to start with is RAM. Pull it, then test one stick at a time. What model is the motherboard?
It is an asus motherboard Z170-ar and it only has 1 stick of ram which i pulled out and turned on to see if i would get a post and it didn't. then i took out the gpu and i tried that because the cpu has integrated graphics and still nothing. and i so i got a new motherboard and cpu and i still get the same issue. so i believe it is the power supply that maybe isn't giving enough power, but i'm not sure. what do you think?
You say here "...rgb lights turn on but i don't get and..." -- was there supposed to be something between "get" and "and"?
Where are your mouse and keyboard plugged in? If they are in the front of the computer, try plugging them into one of the ports directly connected to the motherboard in the back, just to eliminate the case as a factor.
You also said that you have 2 LEDs lit at the bottom of the mobo. Are there only 2 LEDs lit on the board after it POSTs? You said one is power, and where/what is the other one?
To clarify, if there is no RAM present, the computer not passing POST is expected behavior.
Is "new" brand new? What models are you working with now?
What do you mean by "nothing"? Are the lights and fans still coming on after you replaced the motherboard?
What model is your power supply? Do you have a known good power supply from another computer you can borrow to test?
the motherboard from microcenter i bought are brand new, just got them 2 days ago. its and msi b560 and intel i5 10400 10th gen, i don't have another power supply but im going to find one or maybe buy one because im thinking it the power supply, my friend said he would keep his pc on for nights without turning it off while he's asleep so i assume the power supply isn't giving enough wattage anymore
I would suggest to go over the options in our no POST/BOOT guide found here on Community and work through the options here to see if that helps you find a solution. https://community.microcenter.com/discussion/2818/tech-article-how-to-troubleshoot-a-newly-built-pc-that-will-not-post-boot-power-on
Submit photos and a description of your PC to our build showcase
See other custom PC builds and get some ideas for what can be done
Services starting at $149.99