defective open box cell phone

ninja502
✭✭
i bought a nokia 3.4 cell phone 1/31/22 and the battery is bad and wont charge now. this was an open box phone andit was in a ziplock bag with yellow sticker & no extras with it
can i bring this into the store and get a store credit to pick out another phone
Comments
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Greetings, I'll send you an email about this as I'll need to collect your purchase information to check into this further.
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