No video

System

This discussion was created from comments split from: [Tech Article] How to fix when your monitor won’t display.

TFLHNDN

I recently purchased parts to build a desktop computer.  I put everything together and when I power up the lights and fans come on but I get no display on the DVI cable or HDMI from the IGPU.  I've tried several troubleshooting steps but still have no display.  I have tried multiple monitors and my main monitor works with my old pc.

Thermaltake v200 case

500W power spec 

Gigabyte a520M FS3H AM4 Motherboard

AMD Ryzen 5700G cpu

G skill 32g(2x16) Ram.
Wester Digital 1 to HD
256 gb ssd HD

Ian

Greetings. Are you able to get into the BIOS or do you not get any display for those options either?

TFLHNDN

No display at all.  I get a no signal message on the monitor.

Ian

Do you have any debug LEDs on from the motherboard?

TFLHNDN

I don't see any

Ian

Try a BIOS update. Follow the steps for BIOS flashback from the manual.

Manual: https://download.gigabyte.com/FileList/Manual/mb_manual_a520m-ds3h-ac_e_1201_v2.pdf?v=8b9929d35e803282d8184a3b25a1c376

BIOS Download: https://www.gigabyte.com/Motherboard/A520M-DS3H-rev-1x/support#support-dl

TFLHNDN

Ok making progress.  I can now get into the bios.  Thank you so much.  I tried the bios flash last night but apparently the most recent was incorrect.  I did an older version and I'm running now.  Again thank you.  I have been impressed with the customer service from Microtech.

Ian

https://community.microcenter.com/discussion/comment/40771#Comment_40771

Excellent! Please let us know if you have any other questions.